Everything which related to our vacation was great. Staff very good, the food was very good, entertainment and nightlife are very good. Be sure to come back here..Amazing place for young people...
June 9, 2014
Great family Hotel
Stayed with a friend the hotel was clean the beds left a little to be desired.
We stayed S.C were surprised that it only catered for all inn guests no snacks!!
Also disappointed no Thomas Cook Rep around had to go to another hotel to speak to one.
On the whole the hotel was excellent the cleaning staff were really good, the TV could only get English speaking news channels
Know Thomas Cooks were trying something new ,but sometimes it is reassuring to have a rep around
June 2, 2014
Great family holiday
We have visited Alcudia many times but this was our first stay in this hotel. We got a really good deal and the apartments were really spacious and suited our needs. We didn't eat in the hotel so cannot comment on the food, the evening entertainment was good two nights out of the week. 3 euro for a pint of local lager when you can get one for 2 euro in other nearby entertainment complexes so went out most nights. Reception Staff & Claeaning staff extremely friendly and socialable.
June 7, 2013
Family Holiday In Alcudia
Have never been to Alcudia before we were quite apprehensive; we arrived on time with the only hiccup being that I had paid for meals on the plane when I booked but this did not show up on my ticket. Luckily, I had noticed this and took email confirmation. Transfer was about an hour and was cool and comfortable and we were given info on when/where we could meet our rep the following day. The hotel check in was quick and painless (expect to leave your passports overnight). The room safe was a reasonable 35 euros for 2 weeks to which you get 5 back when you hand the key in at the end. The rooms where very clean and well equiped (cleaned 5 out of 7 days a week) and there was enough space for my wife and I plus 2 teenage children including a large balcony with table, 4 chairs and a clothes dryer. The air conditioning worked very well and the were no major issues with insects / bugs. The pool is OK but get out early to put your towels out (some people were out 30mins before) and the reps put on plenty of entertainment throughout the day. The bar staff are shocking and unbelievably slow and more than once I just gave up waiting. The evening entertainment in the hotel was as much as could be expected, but there are many blind spots in the function room where you can't see the stage so get there early. There is a shop on-site but only go there as a last resort as everything is much cheaper if you shop around, also don't use the hotel internet cause you can get double the time across the road and don't use the on site launderette as your clothes emerge no cleaner. We went self catering as we like to try a different restaurant every night so I can't comment on the hotel food, but the facilities for self catering were excellent (fridge/freezer, stove, sink, microwave, kettle and all the glasses, plates, pots and pans etc you'll need). Location wise I thought the Sol Alcudia was perfect, close enough to the beach (approx 300m across 1 busy intersection) yet right in the heart of the main strip. The beach was fantastic and clean and the water was amazing, with many opportunities for sports (jet skiing, banana boat, parasailing etc all quite reasonable). We enjoyed walking down the beach to the marina for evening meal as we found that the restaurants were better. Alcudia is an eco-tourism spot, so may appear quieter after midnight as the bars close their windows and doors and continue the party inside. This is unlike resorts in Turkey where main areas are loud, bustling and alive well into the early hours. Overall a good quality hotel in a great location of an outstanding resort.
August 31, 2011
the only two sevices that are way below..standard are the bar. the staff charged what ever price they wanted also they are not trained in customer services.the pool and system of sunbeds are a joke they call it the chicken run surely there could be a system to give O.A.P.S a ten yard startthe flight was excellent
August 21, 2011
Accommodation was in excellent location but expensive if ur not staying all inclusive. Resort was really quiet compared to previous years that we've been. Beach amazing
August 13, 2011
Slightly disappointing holiday in Alcudia
Slightly disappointing holiday to Sol de Alcudia apartments in Alcudia. Located in very noisy British part of resort. Excessive bar and hotel entertainment noise until early hours of morning every night. No air conditioning and had to pay to hire a fan when too hot at night. Very thin walls so could hear neighbours and other residents very clearly at times. Not much room around pools so felt very crowded at times.
On a positive note, staff and reps were very helpful. The actual pools were ok for kids. Flights and everything were good. I think we just chose the wrong resort and hotel as we prefer a more peaceful holiday! Would return to Majorca again just toa different area.
July 7, 2011
First time in Alcudia
As first time visitors to Alcudia (couple with 2 children aged 5 & 7) we were very impressed with our holiday. The appartments are excellently situated minutes from the beach and close to so many restuarants. For a 3* appt, we found the rooms very spacious and comfortable. The cleaning service was excellent (cleaners came 5 times a week). However, our favourite part of the holidaying at Sol Alcudia was the atmosphere at the complex. It was so family orientated and very friendly. There were regular activities for 1hr or so a day at the kids club, but moreover, the pools proved the main meeting point. The staff at the hotel were faultless, and the kids club entertainners also did pool games etc which encouraged adult participation. The hotel evening entertainment could have been more up to date (music etc) to encourage more of the guests to use it and to mingle in the evening as opposed to leaving the complex, but this would not deter us from returning.
September 3, 2010