we have just returned after 2weeks at this hotel and could not fault it.the staff were all polite and friendly and very professional this is usually the case with iberostar hotels. Kim and all the pool staff were great especially helpful if anybody was disabled they were always on hand to assist.All the entertainment were great and friendly. the dining room staff always attentive and food varied and first rate. I can't wait to go back again hopefully.I would reccomend this hotel and hope it keeps up it's high standard.
September 21, 2012
Great holiday in tunisia
We traveled with Thomas Cook to port el kantoui on 23rd February for 1 week all inclusive we had a fantastic time :) can not fault anything at all both flights were on time and great as we had a movie on the way over and back plus the food we had pre ordered was lovely! The hotel was great it was right on the beach it was spotless and the food was fantastic with a great selection for everybody we also booked a few excursions while we were there through our Thomas Cook rep he was called Rhyiad and very helpful plus the 3 trips were very good too we did the medina ramble tale of 3 cities and the trip that took us to the great mosque all 3 trips were amazing next time we hope to try the Sahara experience :) I have been on a few package holidays and prefer Thomas Cook by far thank you
March 8, 2014
Needs some tlc
Overall you can,t knock this hotel. The rooms were a good size and we'll equipped, their was a good choice of food in the buffet restaurant and the drinks selection was ok. Our only problem was that the building needs some maintenance and a lick of paint
January 7, 2014
Excellent Xmas Stay
We went on holiday for the first time for Christmas and chose this hotel because of the reviews. What a choice, could not fault it. The staff really can't do enough for you and we felt as though we were part of their family by the time we left. Great holiday and we will probably return even though we like to see different countries.
The area is lovely too and would recommend the "goods and grapes" excursion.
January 5, 2014
Excellent holiday, staff were extremelyhelpful and pleasant. Theymade our holiday so relaxing.
The room was spacious and clean and really nicely decorated, it had a large tv and nice view from the balcony.
Food was varied and chefs cooked food to order, lovely pizza and freshly cooked meat.
Entertainment team were active during the day organising darts and archery with evening entertainment of quiz and bingo karaoke.
You can join in or relax in the quiet lounge with a nice beer or gin and tonic. The bar staff are excellent, and made our holiday extra special.
I would recommend this hotel anyone it was spacious and clean and the pool area is beautiful. You can hear the sea from your room, it was perfect holiday and will be hard to beat.
The only criticism I have was the porter at the airport taking our luggage and askingfor a note not change? Tunisia is closed currency so you can't get currency till you get there. Do not give them money or let them take your bags.
January 2, 2014
Holiday in Tunisia
Food the same choice every meal, no real variety. Entertainment team very good, but lack any professional entertainment and nothing whatsoever on Sundays. Nothing much to do unless you wanted to sit by the pool all day.
September 26, 2013
This was our first holiday away together and was amazing- could not have upgraded anything:
-the room was huge, as exactly as displayed in the photo, and the bed was also massive!
-All staff were very friendly and attentive, although the reception staff weren't as friendly (but we rarely had to deal with them) the bar staff were friendly and talkative, but the entertainment team were really fun too with a variety of activities to do such as, water aerobics, dancing around the pool, mini golf, table tennis and archery. As well as evening entertainment that was for all families, young and old couples.
-The food was 5* for breakfast they had cereals, toast, pancakes, fresh doughnuts and a fully English style breakfast cooked in front of you.
-The Spa facilities were also amazing and downstairs from the inside pool there is a free sauna which we used on a regular basic (but don't think many people knew it was here) and the full body massage was amazing value for money.
-We also got professional sun rise photos taken on the beach and although you have to get up at 4am, they are definitely worth it for the quality and you can get the price right down in price however we did still end up paying about £80 for 350 photos which is okay for what you would pay for them back home.
Would definitely go back and recommend to all our friends and family, excelled value for money!
July 11, 2013
great holiday in tunisa
Had a fantastic holiday. There is nothing i could complain about. All staff were very friendley and couldnt do enough for you. The entertainment staff were great, keeping you entertained both day and night. We are definitely thinking about returning next year. Would recommend this holiday to anyone.
June 30, 2013