Site Terms & Conditions

This web site (the 'Site') is operated by Thomas Cook Retail Limited, trading as thomascook.com and Thomas Cook. Please read these terms and conditions carefully before using this Site. You must consent to these terms and conditions without qualification if you use this Site, and if you disagree with any part of these terms and conditions then you may not use this Site in any way.

Please Note:
This Site is intended for use only by users who access it from the United Kingdom. The information and prices on this site only apply to users who make a booking from the United Kingdom. We are a company incorporated in England and Wales and our business and the services we offer are governed by English Law. We are not licensed to trade as a travel agent or tour operator outside of the United Kingdom therefore we are unable to accept bookings from users who are not based in the United Kingdom.
No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on this Site or the services we offer with any laws of any other country, and the laws of other countries will not apply to this Site or to the services we offer.
We reserve the right to deny access to this Site at any time without notice.

Governing Law:
Access to this Site is conditional on your agreement that all information contained in it and all matters that arise between you and us will be governed by English law. It is also conditional on your agreement that any dispute that arises between you and us will be subject to the exclusive jurisdiction of the Courts of England and Wales.

Site User Obligations:

By using this Site you agree that:-

1. you accept financial responsibility for all transactions made under your name or account;

2. you must be 18 years of age or over and have legal capacity;

3. You warrant that all information you provide about yourself and about anyone else shall be true and accurate;

4. this Site must not be used for speculative, false or fraudulent bookings;

5. the transmission of threatening, defamatory, pornographic, political or racist material, or any material that is otherwise unlawful or offensive via this Site is expressly prohibited;

6. this Site and any of its content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you except that one copy of the information contained within the Site may be made by you for personal, non-commercial use.

Booking Conditions & Site Content/Information:

All bookings made on this Site are subject to the relevant supplier's/tour operator's booking conditions in addition to these Site conditions. We recommend that you print a copy of the applicable booking conditions when making a booking. Booking conditions contain limitations and exclusions of liability, and cancellation and amendment charges are payable if a booking is cancelled or amended after it has been confirmed.

No warranties, promises or representations of any kind, express or implied, are given as to the accuracy of any of the information on this Site or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) that may arise as a result, directly or indirectly, from the use of any of the information or material contained on this Site and/or the use of or access to any other information or material via web links from this Site, or any inability to access this Site. These exclusions of liability apply only to the extent permitted by law and, except for information or material accessed via other sites or supplied by an identified third party, where consistent with the applicable booking conditions. If any of these exclusions, in whole or in part, are found to be unlawful, void or unenforceable for any other reasons, that exclusion or part of the exclusion shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question.

Thomas Cook may change any aspect of this Site or its content, including the availability of any suppliers, features, information, or other content, at any time without notice. The information and prices on this Site are not 'live' and are updated from time to time. Every effort is made to ensure the accuracy of all information and prices but, regrettably, errors do occasionally occur. Where a price is obviously incorrect due to a system error, we shall not be bound by such price. The prices and any discounts shown on this Site are applicable to thomascook.com only and may vary from the prices offered for the same holidays by Thomas Cook retail shops, Thomas Cook TV and Thomas Cook telephone direct businesses.

This Site is provided on an 'as is' and 'as available' basis. We do not accept any liability in respect of your inability to access or use this Site at any time or for any interruption in that access or use, or for any failure to complete any transaction. We do not warrant that this Site is free from computer viruses or other properties that may cause loss or damage.

Copyright and Trade Marks:
The copyright in the content of this Site belongs to us or to the licensors of such content. We reserve the copyright and all proprietary rights in this Site and all its content. The name 'Thomas Cook' and any other marks, logos and graphics of Thomas Cook displayed on this Site are registered trade marks of Thomas Cook UK Limited or its affiliates. Other company and product/service names displayed on this Site may be the trade marks of their respective owners. You are not granted any right or licence to use any trade marks.

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