


Looking for a brighter destination?
From luxury trips taking in dream destinations, to action and adventure abroad, to weekends of culture and sightseeing, people who love to travel love Thomas Cook. After all, we invented the leisure holiday industry over 160 years ago, and we’re still a global leader that takes millions of customers on their holidays of a lifetime every year.
Working in travel is fast-paced and incredibly exciting, and here at Thomas Cook we make customer satisfaction our top priority. Our customers are at the heart of everything we do and we strive to deliver exceptional customer service at all times, to ensure people come back to travel with us time and time again. That's why everyone in our business, from those in customer-facing roles to our colleagues behind-the-scenes, all work towards the same values that form the DNA of our business.
These values are the focus for ensuring that every Thomas Cook employee embraces what we stand for and are PROUD to work with us delivering customer service that’s second to none. Join us and you, too, will bring these values to life in your own way in all that you do, every day:
Our Values are:
- Pioneering our future
- Results-orientated
- Obsessed with customer service
- United as one team
- Driving robust decisions
When you join us as an Apprentice you'll soon start to incorporate these values into your everyday work, as you get to grips with how we do business and see how we always make customer satisfaction our top priority. We're looking for people keen to learn about the travel industry and who genuinely want to form the foundations of a long-term career with us. Bring us your ambition to succeed and a pro-active approach and we’ll offer you a whole world of opportunity for years to come.

We are committed to treating everyone fairly and reasonably according to their individual merits and abilities measured against our justifiable business needs. Therefore we will not tolerate any form of unlawful discrimination or more...
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Policy Statement on the Recruitment of Ex-Offenders
As an organisation using the Criminal more...
We are committed to treating everyone fairly and reasonably according to their individual merits and abilities measured against our justifiable business needs. Therefore we will not tolerate any form of unlawful discrimination or more...


