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Passports and Visas

Our Checklist:

You must make sure you have valid, acceptable passports and any required visas or other documentation for both the final destination and any stop-off points en-route.

Passports:

• British Citizens holding a 10-year UK passport (five years for children), issued in the UK should note that some countries require a passport to remain valid for a minimum period after the date of entry to that country (usually six months).  If you’re travelling within the EU your passport just needs to be valid for the duration of your stay and you don’t need any additional period of validity on your passport beyond this.

• Non-British Citizen passport holders or British Citizens holding a UK Passport issued abroad or holders of British Subject Passports should contact the appropriate consulate or embassy for advice.

• If you need to apply for a passport or  to renew one, you should do this well in advance of travel and at least four weeks before. If you are 16 years or over and have never had a passport in your own name, you should apply for one at least six weeks before your holiday. The UK passport service confirms your identity before issuing your first passport and will ask you to attend an interview in order to protect your identity. 

• You may not be able to travel (and insurance may be invalid) if the names on passports and travel documents don’t match. If any member of your party changes their name, you must tell us immediately so that we can change booking documentation. Name changes are not always possible on scheduled airlines.

• How to contact the Passport Office: For customers who’re thinking about travel it’s important to be aware that renewing or applying for a passport in person at one of the Passport Offices is  by appointment only. It’s no longer possible to simply turn up and queue.  To book an appointment, you should call the Passport Adviceline (calls are charged at a local call rate).

Passport Adviceline:

Telephone: 0300 222 0000
Textphone: 18001 0300 222 0222
Opening hours: Monday to Friday, 8am to 8pm; Saturday, Sunday and public holidays 9am to 5:30pm

Advanced Passenger Information (API):

• You may be required to submit Advanced Passenger Information (API), to the airline or cruise line that you’re travelling with.  Please check your travel documents for details of how to submit this information. Failure to provide the required data may result in carriage being denied.

Visas:

• If a visa is required, don't leave it until the last minute – allow plenty of time. Your passport should have at least one blank visa page. (The number of blank pages required may vary by destination – check with the FCO).

• How to find out about visa requirements: The Foreign and Commonwealth Travel Advice Unit provides information about visa requirements and also provides contact details for relevant
Embassy.  Visit: www.gov.uk/foreign-travel-advice

To view our guide to the latest passport, visa and health requirements for British Citizens click here
For Non British Citizens please contact the appropriate consulate or embassy for advice.
• You can also view the FCO site for entry requirements by clicking here:- https://www.gov.uk/foreign-travel-advice.  Once in the site, you will need to select the required country and then select ‘entry requirements’.


Travelling With Children or Without an Adult:

• Children travelling without both parents, should be aware that some countries (such as Portugal, Dominican Republic, South Africa and Mexico) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. For further information on exactly what will be required at immigration please check the FCO website www.fco.gov.uk  or contact the relevant Embassy of the country you’re travelling to. Please also note the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults don’t appear to be the child’s parents – evidence to support the relationship may need to be carried.

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