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Cookies

Our Sites use cookies to distinguish you from other users. You can find out more about what cookies are at: http://www.allaboutcookies.org/.
 To learn more about the cookies used on our Sites, please read here.

  • Essential Cookies

Some cookies are essential to make our Sites work properly and to allow you to make your travel booking or other purchases and enable us to fulfil your purchase requests​

  • Customer Experience Cookies (Analytics, Customisation & Tracking)

These types of cookies help us to provide you with a good experience when you browse our Sites and allow us to track your experience between different devices to improve our Sites or the way we provide our service to customers .​

  • Advertising Cookies

Some cookies are  used to provide you with information or offers from Thomas Cook companies or third parties that may be of interest to you.   Web publishers, advertisers and ad networks use cookies and data to optimise advertising effectiveness, and we participate in cookie-based exchanges to make this happen.  Our cookie based advertising activity will broadly fall into the following areas:

Third party adverts on our Sites and social media:  This type of advertising is intended to provide you with a selection of products/services that you’ve viewed on other third party websites, or social media channels, which are presented to you by our agency when you visit our  Sites or social media channels. The adverts may feature variations on the products/services that might be considered relevant to your browsing history on these other third party websites.

Thomas Cook adverts on third party websites:  This type of advertising is intended to provide you with a selection of travel related products/services that you’ve viewed on our website, which are presented to you by our agency when you visit other selected websites or social media channels. The adverts may feature different Thomas Cook products/services that might be considered relevant to your browsing history. 

We use advertising solutions delivered by Google DoubleClick for Publishers (DFP) and Criteo to serve you these advertisements.  Where we share data for the purposes mentioned above, it is encrypted and does not include your name.

Viewing Cookies

A summary of both the essential, customer experience (non-essential), and advertising cookies used on the website you are on can be viewed and managed using the link below.

 

 

Declining Cookies

PLEASE NOTE:  

  1. If you choose to remove cookies parts of website you are on may not work properly or your use of the website may be impaired. 
  2. If you choose to use this website you are on without declining any non-essential cookies, then your use will constitute implied consent to the non-essential cookies that are set.

You can accept or decline advertising, and customer experience (analytics, customisation and tracking) cookies at any time by using the ‘Manage Cookies’ link above.  

You can opt-out of third-party advertising networks using your information for interest-based advertising.  Our Sites participate in Google DoubleClick for Publishers (DFP) partner network, you can opt-out of this here: Google Double Click Opt Out

You will need to opt-out on each device you use to access our Sites.

Your information will not be shared with our third party advertising network partners for the purpose interest-based advertising if you opt-out, however, you will continue to receive interest-based advertising from Thomas Cook and its business partners when using one of our Sites.

Please note these opt-out mechanisms use a cookie on your device, and if you clear the cookies from your browser it will ‘forget’ the opt-out.

Alternatively you can review cookies by accessing the preference panels from your browser's main menu (usually found under ‘Edit’, ‘Tools’ or ‘Options’).    Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default.  If you enable it, it sends a signal to websites to request that your browsing isn't tracked, for example by third party advertisers or social networks, or analytic companies.   No industry-wide agreed standard to determine how DNT requests should be managed has been put in place, so our Sites don’t currently support DNT requests. Until that standard is established, we'll continue to review DNT and other new technologies, but won't respond to DNT requests.