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*THOMASCOOK.COM – PROMOTIONAL TERMS & CONDITIONS

The following general terms and conditions apply to the current offers, savings or promotions featured on our website, in addition to the offer specific terms and conditions that can be found below.  

24 HOUR HOTEL SATISFACTION PROMISE: TERMS & CONDITIONS 

Your satisfaction is extremely important to us and we want your Thomas Cook package holiday to live up to our promises. Whilst you’re on holiday, if you need them, our resort staff can be contacted 24 hours a day. For full terms and conditions click here.

General terms and conditions for online promotions

All offers are subject to availability, can be changed or withdrawn without notice and will be available for a limited period only.  All holidays are subject to availability and prices on our website fluctuate daily (up and/or down) based on availability.  Offers are for new bookings only cannot be combined with other offers unless specified. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896.

 

Flexi-Book

Available with selected holidays for small fee, payable at the time you book your holiday, Flexi Book option gives you the flexibility to change your holiday up to 8 days before departure without having to pay any amendment fees.  Only one amendment per booking is permitted.  

Flexi Book (previously called ‘Flexible Terms/Flexible Booking’) is only available on selected charter package holidays and can only be booked outside of 56 days  before departure and at time of booking or the following day. It is only valid if taken by all customers on a booking, including any customers subsequently added to a booking and is redeemable against a single amendment per customer. It is not transferable between customers on a booking, is non-refundable and is additional to the holiday deposit and cannot be used to re-book the same holiday at a different price.

This grid summarises what Flexi Book allows you to do - 

Flexi Book

Holiday Change

>84 Days before departure

29-84 Days before departure8-28 Days before departure0-7 Days before departure

Destination

 

✔ 

No price reduction on Long Haul

 No price reduction

X

Date of Departure

✔ 

Up to 6 months later

Up to 6 months later

 No price reduction 

No later departure week

X

 

Accommodation

 

✔ 

No price reduction

X

 

Flight & Duration

 

 No price reduction

X

 

Passenger Name

 

X
 


Up to 29 days before departure you can change your holiday date by up to 6 months later than your original departure date, but within 8-28 days before departure you can only change to an earlier departure date, or within the same departure week as your original departure date.Changes must be made outside of 7 days before departure, and if a holiday is changed under this offer, and the current system price for the new holiday arrangements is higher than your current booking then the difference will need to be paid, with the exception of a name change which does not alter the holiday price. If you make a change between 8-28 days of your departure (and between 8-84 days if your original booking was to a long haul destination) there will be no price reductions applied, and any increase in price for your new arrangements will need to be paid.

If the new holiday arrangements are booked as a 'Late Holiday', then the 'Late Holidays' Terms and Conditions would then apply to the booking.
If you have Flexi Book (or Flexible Booking/Terms) on your booking and a change in circumstances mean you need to change your holiday then please contact us using Live Chat or by calling 01733 224808.
This offer can be changed or withdrawn without notice and is not available on all holidays – please enquire at the time of booking.

 

3 for 2 - Inflight meals

*The 3 for 2 flight extras bundle is available for new holiday bookings flying on Thomas Cook Airlines short haul and medium haul flights only.

The bundle includes Choose Your Seat, in flight meals and an additional 5kg of hold luggage. The in flight meal is the free element. The bundle price is £28 for short haul holidays and £40 for medium haul holidays per adult (and £21.50 and £30.50 respectively for children). Holidays operated by Thomas Cook Tour Operations Ltd ATOL protected 1179, ABTA V6896.

Book Early & Save £100 per booking on Summer 2017 Holidays*

Saving applies to new bookings made before the 29th February 2016 for selected Summer 2017 package holidays that include flights on Thomas Cook Airlines, departing between 1st May 2017 and 31st October 2017 and operated under the following brand names: Thomas Cook, Airtours, or Thomas Cook Signature. Saving shown applies when qualifying booking consists of 2 adults sharing a room, but offer is £50 off each adult price. Applicable saving will be deducted from basic system price at time of booking or will be included in the online price (as applicable). Please note: prices fluctuate daily (up and/or down) based on availability. Saving does not apply to room and board supplements, optional flight or other extras or child prices. Saving cannot be combined with any other discount or offer unless we advise otherwise. Offer is not retrospective, is available for a limited time only and can be withdrawn/altered without notice. All holidays are subject to availability and are operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896.

Book today for only £25pp low deposit on Thomas Cook Holidays

*Offer applies to selected Thomas Cook, Airtours or Manos branded package holidays for Summer 2016, Winter 16/17 and Summer 17. The difference between the low deposit and the full deposit is payable 8 weeks after booking. This is only applicable to bookings made from 10am 29th Jan 2016. Offer can be changed or withdrawn without notice. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896.

Sale

*Sale Now On : applies to selected package holidays booked with Thomas Cook, Thomas Cook Signature (charter flights only) and Airtours, for a minimum of 2 adults sharing, for selected departure dates in 2016.  Valid for new bookings made from 27th December 2015.  Savings vary by holiday/destination and where applicable, are included in prices shown .  Savings cannot be combined with any other offer/saving.  Holidays are subject to availability and tour operator booking conditions.  Offer can be withdrawn/altered without notice.  Holidays operated by Thomas Cook Tour Operations Ltd, ATOL 1179 ABTA V6896."

Save £100 per couple on selected Exotic Holidays*

Saving applies to new bookings for selected  Winter 2015, and Winter 2016/17 & Summer 2017 package holidays that include flights on Thomas Cook Airlines,  departing between 01 October 2016 and 30 October 2017 and operated under the following brand names: Thomas Cook, Airtours, or Thomas Cook Signature to a destination where the flight time is 7 hours or over. Saving shown applies when qualifying booking consists of 2 adults sharing a room, but offer is £50 off each adult price. Applicable saving will be deducted from basic system price at time of booking or will be included in the online price (as applicable). Please note:  prices fluctuate daily (up and/or down) based on availability. Saving does not apply to room and board supplements, optional flight or other extras or child prices. Saving cannot be combined with any other discount or offer unless we advise otherwise.  Offer is not retrospective, is available for a limited time only and can be withdrawn/altered without notice. All holidays are subject to availability and are operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896.

Thousands of holidays under £399

* Price shown applies to selected Thomas Cook and Airtours package holidays for 2 adults sharing, departing on selected dates between February – October 2016 from selected UK airports. Price is subject to change without notice (up or down) and holidays are subject to limited availability and Thomas Cook booking conditions.

Save an extra £50 per person on May & June Holidays*

*Extra saving is additional to the current advertised Thomas Cook Tour Operator saving for the same qualifying holiday, but cannot be combined with any other offer. Saving applies to new bookings for selected Thomas Cook and Airtours branded charter package holidays departing between 1st May – 30th June 2016 booked at a Thomas Cook or The Co-operative Travel store or online at www.thomascook.com, and applies to each adult and non-discounted child on the booking. Saving does not apply to Thomas Cook or Signature long haul holidays (flights over 7 hours). Offer available for a limited period only and can be withdrawn/altered without notice. All holidays are subject to availability and tour operator's booking conditions. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896. TCCT Retail Ltd, ABTA L8164, trading as Thomas Cook and The Co-operative Travel is acting as booking agent for Thomas Cook Tour Operations Ltd.

Save an extra £100 per person on May & June Longhaul Holidays*

*Extra saving is additional to any current advertised Thomas Cook Tour Operator saving for the same qualifying long haul holiday, but cannot be combined with any other offer. Saving applies to new bookings for selected Thomas Cook and Signature From Thomas Cook branded long haul (flight over 7 hours) charter package holidays departing between 1st May – 30th June 2016 booked at a Thomas Cook or The Co-operative Travel store or online at www.thomascook.com, and applies to each adult couple on the booking. please ask for details. Saving does not apply to child prices or to holidays that include flights on a scheduled airline. Offer available for a limited period only and can be withdrawn/altered without notice. All holidays are subject to availability and tour operator's booking conditions. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896. TCCT Retail Ltd, ABTA L8164, trading as Thomas Cook and The Co-operative Travel is acting as booking agent for Thomas Cook Tour Operations Ltd.

Promo Code: FLORIDA120

To use the promotional code FLORIDA120 when booking to get £120 off selected Thomas Cook and Airtours package holidays to Florida, booking must be made from 12th February 2016. To qualify, the holiday must be for a minimum value of £1500 per booking, must depart between 1st  May 2016 and 31st Oct 2016, must be for a duration of 7-28 nights for a minimum of 2 adults, and must be booked via the "Holidays" tab on the Thomascook.com website or by telephoning the Thomas Cook contact centre on 0844 879 8515 only. Saving is per booking. Qualifying holiday must be a package holiday operated under the Thomas Cook and Airtours names only. Offer does not apply to Flexibletrips (FDP) or Thomas Cook Signature branded holidays. Promotional code cannot be applied retrospectively and is not combinable with any other offer. A maximum of one Promo Code per booking can be used. In the event of any difficulty applying the promotional code FLORIDA120, please call 0844 879 8515 for assistance. Calls to 0844 numbers shown cost 7p per minute plus network extras. Promo Codes can be changed/withdrawn without notice.  Holidays operated by Thomas Cook Tour Operations Ltd.

Promo Code: SPAIN

To use the promotional code SPAIN when booking to get 5% off selected Thomas Cook and Airtours package holidays within Spain, booking must be made from 5th February 2016. To qualify, the holiday must be from any one of the following hotels; BQ Alcudia Sun Village, Sol Calas de Mallorca, Ola Club Maioris, Protur Floriana, The Fergus Resort, Invisa Cala Verde, Castillo de Sol, Beatriz Costa Teguise & Spa, Vulcano Hotel, Paradise Park Fun Lifestyle, El Sombrero must depart between 1st  May 2016 and 31st Oct 2016, must be for a duration of 7-28 nights for a minimum of 2 adults, and must be booked via the "Holidays" tab on the Thomascook.com website or by telephoning the Thomas Cook contact centre on 0844 879 8515 only. Saving is per booking. Qualifying holiday must be a package holiday operated under the Thomas Cook and Airtours names only. Offer does not apply to Flexibletrips (FDP) or Thomas Cook Signature branded holidays. Promotional code cannot be applied retrospectively and is not combinable with any other offer. A maximum of one Promo Code per booking can be used. In the event of any difficulty applying the promotional code SPAIN, please call 0844 879 8515 for assistance. Calls to 0844 numbers shown cost 7p per minute plus network extras. Promo Codes can be changed/withdrawn without notice.  Holidays operated by Thomas Cook Tour Operations Ltd.

Kids from £1 on selected Summer Holidays

*Kids from £1 is available on selected Summer 2016 Thomas Cook and Airtours branded package holidays departing on selected dates between 01 May - 31 October 2016 where the first child shares accommodation with a minimum of 2 people each paying the full adult price. There are a limited number of holidays available where the first child pays only £1 (plus any applicable supplements). This offer applies at selected properties. When £1 places have sold out, we will offer our lowest available current child price at the time of enquiry. Prices for second and subsequent children correspond with the applicable current child prices. Offer may be withdrawn or altered without notice. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896.

Save up to £400 per booking on selected 2016 holidays

*Saving applies to selected Thomas Cook and Airtours branded package holidays booked at a Thomas Cook or The Co-operative Travel store or on www.thomascook.com and departing between 1st May 2016 and 31st October 2016. Offer applies to new bookings only for a minimum of 2 adults sharing a room. Saving does not apply to room and board supplements, optional flight or other extras or child prices. Amount of saving varies by holiday – ask in store for details. Saving cannot be combined with any other offer or discount unless we advise otherwise. Offer available for a limited time only and may be withdrawn or altered without notice. All holidays are subject to availability and tour operator booking conditions. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896. TCCT Retail Ltd, ABTA L8164, acts as booking agent.

Save an Extra £50 Per Couple on Selected Thomas Cook Holidays*

*Extra saving is additional to the current advertised Thomas Cook Tour Operator saving for the same qualifying holiday, but cannot be
combined with any other offer. Saving applies to new bookings for selected Thomas Cook and Airtours branded charter package holidays departing between 1st May - 31st October 2016 booked at a Thomas Cook or The Co-operative Travel store or online at www.thomascook.com, and applies to each adult couple on the booking. Saving does not apply to Thomas Cook or Signature long haul holidays (flights over 7 hours). A single £50 per couple saving also applies to the same holidays departing in Winter 15/16, Winter 16/17 and Summer 2017 holidays - please ask for details. Offer available for a limited period only and can be withdrawn/altered without notice. All holidays are subject to availability and tour operator's booking conditions. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896. TCCT Retail Ltd, ABTA L8164, trading as Thomas Cook and The Co-operative Travel is acting as booking agent for Thomas Cook Tour Operations Ltd.

Save an Extra £100 Per Couple on Selected Thomas Cook Exotic Escapes*

*Extra saving is additional to any current advertised Thomas Cook Tour Operator saving for the same qualifying long haul holiday, but
cannot be combined with any other offer. Saving applies to new bookings for selected Thomas Cook and Signature From Thomas Cook branded long haul (flight over 7 hours) charter package holidays departing between 1st May - 31st October 2016 booked at a Thomas Cook or The Co-operative Travel store or online at www.thomascook.com, and applies to each adult couple on the booking. A single £100 per couple saving also applies to the same long haul holidays departing in Winter 15/16, Winter 16/17 and Summer 2017 - please ask for details.  Saving does not apply to child prices or to holidays that include flights on a scheduled airline. Offer available for a limited period only and can be withdrawn/altered without notice. All holidays are subject to availability and tour operator's booking conditions. Holidays operated by Thomas Cook Tour Operations Ltd, ATOL protected 1179, ABTA V6896. TCCT Retail Ltd, ABTA L8164, trading as Thomas Cook and The Co-operative Travel is acting as booking agent for Thomas Cook Tour Operations Ltd.

Get an extra £20 off your next holiday when you sign up and complete your preferences*

*When you sign up to receive emails from the Thomas Cook Group of companies and complete your preferences, a promotional code will be shown on the final page. To use your promotional code when booking to get £20 off selected Thomas Cook and Airtours package holidays, booking must be made before the date specified in the Terms and Conditions when your code is shown. To qualify, the holiday must be for a minimum value of £1400 per booking, must depart between the dates specified in the Terms and Conditions when your code is shown, must be for a duration of 7-28 nights for a minimum of 2 adults, and must be booked via the "Holidays" tab on the Thomascook.com website or by telephoning the Thomas Cook contact centre on 0844 879 8515 only. Saving is per booking. Qualifying holiday must be a package holiday operated under the Thomas Cook and Airtours names only. Offer does not apply to Flexibletrips (FDP) or Thomas Cook Signature branded holidays. Promotional code cannot be applied retrospectively and is not combinable with any other offer. In the event of any difficulty applying the promotional code, please call 0844 879 8515 for assistance. Calls to 0844 numbers shown cost 6p per minute plus network extras. Offer can be withdrawn without notice.

Resort Credit

MEXICO

Moon Palace Grand - REF J20H66

Moon Palace Golf & Spa Resort - REF J20H14 Up to $2500 resort credit per room per stay for all bookings of 12 nights or more T&C's - Restrictions and charges apply, your concierge will provide a full breakdown of the maximum credit that can be applied towards each product/services on arrival.

16% service charge payable locally for all product and services paid with the resort credit, payable on departure on the amount of credit used.

MEXICO

Hard Rock Hotel Cancun - REF J20H70

Up to $3600 resort credit per room per stay for all bookings of 14nts T&C's - Restrictions and charges apply, Resort Credit can be used toward selected tours, meals & services , or for  unlimited golf packages.

20% service charge payable locally for all product and services paid with the resort credit, payable on departure on the amount of credit used.

Other restrictions may apply.

DOMINICAN REPUBLIC

Hard Rock Hotel & Casino Punta Cana - REF J06H24 Up to $3600 resort credit per room per stay for all bookings of 14nts T&C's - Restrictions and charges apply, Resort Credit can be used toward selected tours, meals & services , or for  unlimited golf packages.

20% service charge payable locally for all product and services paid with the resort credit, payable on departure on the amount of credit used.

Other restrictions may apply

Promotional Codes

If you have a Promo code which qualifies for a discount off a holiday, please enter it in the box on our payment page. All Promo codes are subject to the terms and conditions associated with that Promo Code. Those terms & conditions may state the discount is subject to a minimum spend, the code might be redeemable against selected holidays and have an expiry date – please check the Promo Code terms and conditions carefully. Promo Codes cannot be applied retrospectively to previously confirmed bookings. A maximum of one Promo Code per booking can be used. Promo Codes can be changed/withdrawn without notice.

To see expired promo codes click here

Price Match Guarantee

Price match guarantee is based on new Thomas Cook, Airtours, Thomas Cook Style Collections, Manos, Club 18-30  and Escapades branded package holiday bookings made on thomascook.com departing between the 1st August 2015 – 31 October 2016. We will match the price of an identical branded ( as shown above) package holiday  if you provide a genuine online quote from another high street or online travel agent (excluding Thomas Cook Group agencies) within 24 hours of booking with us. The price match promise is against the total basic holiday cost excluding optional extras or credit card fees. Price match does not apply to Thomas Cook Flexibletrips or Thomas Cook Signature brands or any holidays included a scheduled/low cost flight. To submit your quote please call - 01733 224 808.

Low Deposit Scheme - Terms and Conditions

On selected Thomas Cook, Airtours or Manos branded package holidays, you may be offered the option to pay a Low or Reduced Deposit (referred to in these conditions as a “Low Deposit”).  Where you choose this option, the following terms and conditions apply.  Making a Low Deposit payment shall mean you (the Lead Name on the booking) have accepted these conditions for yourself and each member of your party.   Please read these terms and conditions carefully.

You agree to pay, the difference between the Low Deposit and the Full Deposit (shown below), 8 weeks after booking, followed by the remaining balance of your holiday 14 weeks before departure.

The current Low Deposit and Full Deposit amounts payable are shown below.   (These amounts can change so if you’ve previously booked please check your documentation for the amounts payable).

Short HaulLow Deposit: of £50 per adult | £50 for the first child* (Full Deposit £200 per customer**)

Medium HaulLow Deposit: of £50 per adult | £50 for the first child* (Full Deposit £200 per customer**)

Long HaulLow Deposit: of £50 per adult | £50 for the first child* (Full Deposit £250 per customer**)

*The Low Deposit is payable for the first child only, subsequent children do not pay this deposit but will be required to pay the Full Deposit after 8 weeks.  The Low Deposit is payable even if the first child price is less than £50 – any payment exceeding the first child price will be reduced from your final balance payment due 14 weeks before departure.

**Any traveller aged 2 years or over.

Even if you cancel your booking prior to the date on which the remainder of the Full Deposit must be paid, you will still be liable to pay the remainder of the Full Deposit (because a cancellation charge equal to the Full Deposit amount is the minimum cancellation fee that will apply), and payment of that sum will become due immediately when you instruct us to cancel your booking.   If you fail to pay the remainder of the Full Deposit by the due date, we will be entitled to cancel your booking and you will then be liable to pay the remainder of the Full Deposit to us.

£75pp Deposit offer on Club 18-30 Holidays:
£75pp deposit is available on Club 18-30 holidays booked more than 14 weeks before departure.  Offer can be changed or withdrawn without notice. Offer not applicable on Club Xtra holidays.

Luggage Allowance & In-flight Meals

Luggage allowance can vary on the holidays available on our website. The allowance is usually a minimum of 15kgs per person but can vary by airline and tour operator and the type of holiday you choose.

Also, some holidays include in-flight meals but in some cases meals are pre-bookable at an extra charge. Some airlines do not offer pre-bookable catering but you can usually purchase a snack on-board.

Please click here for current information on luggage and meals for the holiday you choose.


City Breaks - Win Holiday Spending Money

Prize Draw Terms and Conditions 

The Prize Draw

1.    Book a Thomas Cook City Escapes package for a chance to win one of 3 prizes of spending money.  

Eligibility

2.    The prize draw is open to all UK residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

How to enter

3.    Book a Thomas Cook City Escapes package for 2 people, for a 2 night stay (including hotel and travel) on www.thomascook.com/holidays/city-breaks/ and you will be automatically entered into the prize draw.

4.    The qualifying booking period is from 09:00am on Wednesday 13th January 2016 until midnight on Monday 1st February 2016. 

5.    No responsibility will be accepted for bookings delayed. No responsibility will be taken for telecommunication, device or website error. 

6.    Winners will be chosen by random draw by an independent person by 5th February 2016. ("Draw Date").

The Prizes

7.    There will be 3 prize winners.  The first person/booking drawn will win the currency equivalent of £500 in spending money.  The second person/booking drawn will win the currency equivalent of £300 in spending money.  The third person/booking drawn will win the currency equivalent of £200 in spending money. The lead named customer on each booking will be deemed the prize winner.
 
8.    Each winner will be required to collect their currency from their local Thomas Cook store. The money will be paid in the currency applicable to the country the City Escapes package relates to.  The exchange rate will be the standard rate offered by the store on the day/time the collection is made.

9.    The prize is not negotiable or transferable. The prize winner must be collect the currency in person and will be required to show identification.  

Winner announcement & claiming the prize

10.    The winners will be notified by email or telephone (using details provided at entry) before 9th February 2016. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.

11.    Each winner will be provided with information on how to collect their currency and be given the chance to choose a convenient Thomas Cook store location to collect this from.

12.    Each winner must collect their currency no later than 2 weeks before the departure date of the City Escapes package otherwise the prize will be forfeited.

13.    The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it. 

14.    The winner's name and county can be obtained by sending an email to TacticalClaims@ThomasCook.comwithin 30 of days after the date of the closing date of the prize draw.

Publicity

15.    If you are the winner of the prize draw, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this prize draw and for any other reasonable and related promotional purposes in the media.

General

16.    Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions. 

17.    Insofar as is permitted by law,  the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

18.    The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.

19.    The Promoter of this prize draw is Thomas Cook Tour Operations Ltd of The Thomas Cook Business Park, Coningsby Road, Peterborough, PE3 8SB.

 


Cruise Pricing and Promotional Offers

Cruise Price Match Guarantee

*Price match guarantee – if, before booking with us, you find a better price from another ABTA cruise travel agent for an identical cruise holiday to the one we advertise, we will match that price. You must provide us with a genuine written quotation from the other agent and the cruise holiday must still be available to book at that price when you book with us. Offer applies only to new cruise holidays booked at a Thomas Cook or The Co-operative Travel store or online, or via phone with Cumbria Cruises, The Co-operative Travel or Thomas Cook Cruise. Excludes Thomson Cruises, Thomas Cook Cruise & Stay, private groups or charters, and any cruises sold by the cruise operator directly to customers or via their own distribution agent. Offer can be withdrawn or altered at any time without notice.

Save 5%

*A 5% discount will be applied in store off the cruise operators current system price. Discount applies to bookings for any departure date currently on sale. Offer is not retrospective and cannot be combined with other promotional or discounted offers including our price match guarantee. Please note cruise prices fluctuate daily (up and/or down) based on availability. All cruises are subject to availability and offer can be changed or withdrawn at any time without notice. Cruise Operators booking conditions apply. TCCT Retail Ltd, trading as Cruise Thomas Cook, ABTA L8164, acting as agents for various Cruise Lines ABTA and ATOL protected.

Cruise prices, offers & discounts are subject to change and availability and can be amended or withdrawn at any time without notice. Prices are per person based on the lowest grade stateroom available.

Free Wine Offer

*A voucher with unique code will be issued to claim 6 free bottles at Laithwaites Wine website. **Minimum cruise spend of £999pp and 2 people per booking reqiured. Book any qualifying cruise holiday between 21st -25th January 2016 via www.thomascook.com/cruise or by calling 0800 169 4557. One voucher is issued per booking. Image above is for illustration purposes only. Wine is pre-selected and no alternative can be ordered. Recipients must be 18 years or older. Offer applies to UK addresses only, excluding Channel Islands. Wine order must be made within 6 weeks of booking. Please allow 14 days for delivery of wine from the date Laithwaites receives your order, orders must be placed direct with Laithwaites. Laithwaites Wine is a trading name of Direct Wines Ltd. Offer applies to new bookings only and can be withdrawn/altered without notice. No cash alternative to the wine offer. A handling charge of 2% applies to payment by credit/charge card capped at £95 per payment transaction. Thomas Cook Retail Ltd, trading as Thomas Cook Cruise, ABTA J9375, is acting as agents for various Cruise Lines.

Cruise - Free Onboard Spending Money

When free onboard spending money is included on the website or in a search it is per stateroom and not per person and will only apply to selected sailings unless otherwise stated.

Cruise -  Accessible / Disabled Cabins

This cabin type has limited availability and should only be booked by those passengers that qualify. Please note that the Cruise Line may choose to change your selected cabin without notice if occupying passengers do not qualify for the accessible / disabled cabin. Any additional cost incurred with changing cabin or cancellation due to incorrect cabin selection will be the sole responsibility of the customer.  Please call our call center is you are unsure whether you qualify for this type of cabin.

Cruise & Stay
Please refer to the Cruise & Stay booking conditions at www.thomascook.com/cruise/cruise-destinations/stay-and-cruise. Advertised fares are based on 2 sharing the lowest grade cabin available. Hotel stay is based on room only basis, unless stated otherwise. Cruise holidays shown include flights from selected UK airports. Flights may be available from other airports at a supplement. Holidays are subject to availability, prices are subject to change and offers can be changed or withdrawn at any time without notice. Offers are for new bookings only and cannot be combined with any other offers or discounts. Prices exclude on-board gratuity/ service charges where applicable. Transfers are not included, unless stated otherwise but can be added for a supplement. A handling charge of 2% applies to payment by credit/charge card capped at £95 per transaction. Cruise & Stay holidays are operated by Thomas Cook Tour Operations Ltd, ATOL 1179, ABTA V4015.

P&O Cruises

Applicable to passengers 1 & 2 only in the cabin (no age restriction) Single passengers travelling in a twin cabin and paying a single occupancy supplement will receive double OBC Double OBC does not apply to single passengers travelling in single cabins Applies to new bookings only Combinable with UK fares only Combinable with P&O Cruises Select Price only Not combinable with Early Saver fares or Net Rates Combinable with Free Onboard Spending Money, Free Coach Transfer or Free Airport Car Parking Combinable with Past Passenger & Thank you for cruising offers

Terms and Conditions of the Cunard Fare

On Board Spending Money amounts are per person and vary by stateroom type and cruise duration.  Amounts shown are inclusive of the Cunard Fare On Board Spending benefit (if applicable, remove if leading with just the OBS promo pulse)  . Applies to new bookings only.   Combinable with Past Passenger & Welcome Home offers, future Cruise Deposits  and On Board Sales Promotions. Not combinable with Early Saver, Saver Fare or Net Rates. Offer is subject to availability and we reserve the right to withdraw the offers in whole or on individual cruises at any time

eNewsletter Prize DrawTerms & Conditions

This draw is only open to UK residents aged 18 or over who have signed up to receive eNewsletters from Thomas Cook. If you unsubscribe at any time whilst this prize draw promotion is in operation, you will automatically cease to be eligible to be entered into the weekly draw.

  • All valid eNewsletter subscriptions received by midnight on each Sunday during the promotional period will be entered into the prize draw for that week and each subsequent week while the promotion is in operation.
  • Only one entry per person will be valid. Multiple subscriptions will be void.
  • Entries will only be valid if they are complete and give all requested details. Thomas Cook accepts no liability for entries that are wrongly delivered, not received or delayed.
  • Each week’s draw will take place within 48 hours of the closing date/time.
  • Each week’s winner will be selected at random from all valid eNewsletter subscriptions received since the start of the promotion, and the winner will be notified by e-mail within 96 hours of the draw taking place..
  • Entrants can only win once. In the event of the same name being drawn more than once, a re-draw will take place.
  • The winner must claim their prize within 14 days of the notification email being sent to them. Failure to claim the prize within that timescale will result in the prize being forfeited. It is entrants’ own responsibility to ensure that the e-mail address they have provided in their eNewsletter sign up is correct and valid. Thomas Cook accepts no responsibility for any inability to contact the winner due to an incorrect email address being provided or due to technical/internet problems that are beyond the control of Thomas Cook.
  • The prize will be £250 worth of foreign currency notes in one of the currencies available from Thomas Cook or Going Places stores, or alternatively, in the form of a Thomas Cook Cash Passport in one of the currencies in which this product is available. The rate of exchange will be Thomas Cook’s rate applicable on the day the currency or Cash Passport is issued to the winner.
  • The winner must nominate a particular Thomas Cook or Going Places store from which they wish to collect their prize, and must give at least 48 hours prior notice to Thomas Cook of the store nomination, the intended date for collection of their prize and the currency they require. The prize must be collected within 14 days of the date on which the winner receives the notification email.
  • At time of collection, suitable photo ID must be presented at the nominated store (e.g. Passport or photo driving licence). The winner must collect the prize in person.
  • There is no Sterling cash or other alternative to the prize. In the event that Thomas Cook/Going Places is unable to supply the winner’s first choice of foreign currency, an alternative currency will be offered.
  • The currency prize cannot be re-exchanged for Sterling within 7 days of the date of collection.

A draw will take place each week during the period that Thomas Cook operates this eNewsletter Sign Up Prize Draw promotion. Thomas Cook reserves the right, at its discretion, to decide when the promotion shall end and shall be entitled to terminate the promotion without notice at any time by removing all reference to the prize draw from its web site and any marketing communications

Entry into the prize draw implies acceptance of these prize draw terms and conditions.

The Promoter is Thomas Cook Retail Limited of The Thomas Cook Business Park, Coningsby Road, Peterborough, PE3 8SB.