Going to
24 Jan 2021
7 nights
1 Room, 2 Guests
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WestHouse Hotel New York

WestHouse Hotel New York derives inspiration from a bygone era of social, artistic and cultural spirit. A per adult (age 12 years or older) , per night Resident Fee will be collected from guest upon arrival (fee is subject to change). Early departures from original departure date will require a fee of one night room and tax. (fee subject to change)


  • Gym
  • Air-con
  • Wifi
  • Gym
  • 24 hr reception
  • Air-con
  • Bar
  • Bike Hire
  • Car park
  • Cot
  • Laundry
  • Lift
  • Restaurant
  • Safe
  • Shop(s)
  • Wifi
  • Luggage room


Distance to airport 9.2km

WestHouse Hotel New York location

Address: +12127074888, West 55th Street, 201, New York, United States

Manhattan Midtown / Times Square, New York, United States

Travel Aware

For the latest advice specific to your holiday destination, please visit the FCO travel aware site (The Foreign & Commonwealth Office (FCO)), which can tell you about local laws, passport and visa requirements. We recommend for the latest travel news and advice to visit the Foreign office & Commonwealth Office (www.gov.uk/foreign-travel-advice)

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Tripadvisor rating Based on 2718 reviews

Close to everything.
Jan 2021 |

My first stay at Westhouse in Feb/20 (just before the pandemic) was excellent. Staff is nice and helpful specially the concierge. Very comfortable room, good breakfast and no complaints of any kind. Walking distance from broadway and a metro station just around the corner to go anywhere in Manhattan.

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ZERO Customer Service
Nov 2020 |

I have been trying to contact the hotel since June re a refund I am due for a visit which can't take please, no one is answering my many emails and the phone line just rings out HOWEVER the phone line to take new bookings is open but no one can help me with refund except logging an email with customer service who no one returns my calls.

I was due to visit the hotel on 22.11.20 due to covid our flight was cancelled so have been asking for a refund since June. I have had no communication to tell me the hotel is even closed.

The lack of service has been horrendous - AVOID

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Beware the small print of NYC crooks
Oct 2020 |

Just a warning. I was ripped-off for over $300 for services including (quote) "the use of the fridge", not that there was anything in the fridge - this is the cost of keeping it cold...

The hotel was OK, but they scam you with a pre-authorisation on your credit card for damage etc (which is reasonable) but then once you've left, a couple of weeks later you get a bill for stuff you've never used - or wanted - & in my case

voyageprivé (travel agent) didn't accept responsibility for.

Ignore the photos of the terrace too - it's going to be closed for 5 years & is unusable.

They might as well have had 'Milo' from Times Square as the doorman, demanding $20 just to open the door.

READ THE SMALLPRINT & ideally book elsewhere.

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Read reviews on Tripadvisor