Being the official airport hotel and offering 612 Thai-influenced rooms and suites, we have a complete understanding of our guests' needs. We are a smooth and effortless 5-minute stroll via the air-conditioned underground walkway from the BKK or a very short ride from one of our complimentary 24 h airport shuttle van service, which can be found at gate 4. We also offer plenty of facilities consisting of 8 restaurants and bars, VOUS spa, a tropical swimming pool with pool bar, and more
Distance to city centre 30km
Distance to airport 30km (BKK)
Address: +6621311111, 999 Suvarnabhumi Airport Hotel Moo 1 Nongprue Bang, Samut Prakarn, Thailand
Bangkok Airport Hotels, Bangkok, Thailand
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We arrived late, and it did take awhile for us to check-in, this is a very busy hotel. We took our own luggage up to our room, not sure if there was a bell-hop. The room was comfortable, and we were able to go out the back of the hotel, and through a couple of hallways and be at the airport. We did not take the shuttle.
For the first time in my life I got very disappointed in a hotel in Asia usually in Asian countries they are very good with customer service except in this hotel ... the internet is very slow that you cannot even send text msgs ... I get difficulties in sleeping and 3 hours after I finally slept they brought me breakfast by mistake and the waiter couldn’t understand that it was not for me it’s hard to communicate with the staff.
Room service experience was very bad and not worth the price when they take your order they tell you yes yes ok and at the end they bring you whatever they want... since nowadays with this COVID-19 the food is covered so you cannot see what is inside.
so upset about the internet. Second time here , and the problem is still here . I can't even video call my family !
Even when I text sometimes it takes time to send the text . I really don't understand why it's like this !
The hotel is not a cheap one but the internet ...
网络慢得要死 来这里好几次了 lobby 是很大又怎样 网那么慢 有的时候发给微信都要一直加载 真是醉醉的 这酒店在曼谷也不算便宜的酒店 结果每次一来就一直跟网络斗争