This exclusive luxury hotel is a conveniently located hotel in Albufeira, above beautiful, sandy Praia de Santa Eulália Beach. The hotel also offers a free shuttle bus into town that runs a few times per day, and there is a regular bus stop located 100 metres from the hotel, going to the lively centre of Albufeira, with its many shopping and entertainment venues; Faro Airport is 23 kilometers away from the hotel. The complex has all the peace and tranquility of an Algarve beach setting, the sense of fun that comes with a holiday in a tourist area, and the charm of a fairy tale. The complex has accommodation for all kinds of families. All rooms, suites or apartments have the amenities required for a comfortable stay, which includes appliances and comfortable furniture, as well as access to areas with balconies.
Distance to city centre 4km
Distance to beach 0.05km
Distance to airport 36.5km
Address: 00351289598000, Praia De Santa Eulalia, Po Box 2445, 2445, Albufeira, Portugal
Albufeira, Algarve, Portugal
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I was moved to this hotel as the one I had booked was closed for Covid 19. With it being 5 star I expected the best. Sadly, this hotel is more like a 3-star in terms of comfort and facilities.
Here are the shortcomings:
Two tiny outdoor pools with hardly any space to swim. So disappointing.
Doors bang shut when guests come and go.
They put me in a room with a balcony overlooking the car park. Needless to say I did not use the balcony!
All guests during Covid put in same corridor meaning a lot of noise. Guests should have been spread out as hotel was almost empty.
Thin walls in rooms meaning I was frequently disturbed by people in next room talking.
Breakfast service was uncoordinated and inefficient.
Breakfast was poor for a five-star establishment. Bread and croissants not fresh at all. Hot food mediocre. No menu so I had to guess regarding what was on offer. Orange juice was excellent. Coffee average.
Kids allowed to run around, approach guests and scream during breakfast.
Hole in towel.( See photo)
You pay extra for everything. I could not use the indoor pool or spa because you pay extra for this! The original hotel I had booked (their sister hotel) would have allowed me to use the indoor pool facilities for free but in this place you pay extra for everything.
Noise is someone dragging things along the floor every afternoon on floor 3. This disturbed me immensely in my room on floor 2.
Shower facility in room was like that of a 2-star hotel. Just a shower in a bath that you stand in. Water pressure pretty poor.
Room decor was acceptable but the curtains were hideous.
It was October and the heating did not work in my room. A technician had to come to switch it on! Why was it not on in the first place?
Easy access to beach
Fairly genuine welcome on arrival
Bed quite comfortable
Orange juice good
Stunning hotel in an amazing location. All the staff were helpful and friendly and food was varied and delicious. The spa is wonderful also.
It was very quiet which is a real shame however all staff were very attentive and friendly, and the hotel worked out ways to accommodate all needs even with certain areas closed.
I just wish the pillows were bigger.
This was our first holiday during the pandemic.
We booked our holiday about 9 days before we left.
Our flights we booked direct with Ryanair and the hotel through Expedia.
We were able to get a direct flight from Aberdeen to Faro and the flight is just over 3 hours.
What to expect at Aberdeen Airport. At the time of writing this the only things that were open was Duty Free and The Tippling House restaurant.
The airport felt very safe and there wasn't a lot of passengers going about even with two flights leaving at the same time.
Our flight was about 80% full. They are still serving food and drink on the plane. You are not allowed to wait in line for the toilet. You have to press your buzzer to let the air steward know that you need the toilet, they take a note of your seat number and let you know when the toilet is available. Which worked well.
At Faro Airport they will ask you take your mask off at passport control then you put it back on. They never asked for the passenger locator form that we filled out. Getting through Faro airport was very quick we were out and cleared within 15 minutes.
We took a taxi to the hotel which cost less than 50 euros.
You can either turn left or right when you leave the hotel and there is plenty of restaurants, bars, pharmacy and supermarket.
We stayed in room 108 which was clean, comfortable and spacious room which looked onto the beach. In the room you given two bottles of water if you want more water then you can order it through room service. There is a coffee machine. There is also toilletories in the room. You can also get your room cleaned daily. We just hung the sign outside the room. There is a hairdryer in the room.
Breakfast is served from 8am to 11am. You are taken to your table and served a continental breakfast but you can also order a cooked breakfast. The food was delicious.
There is 3 swimming pools. The sun beds are santized. You are given two cards when you check in to collect your towels at the pool.
There is a pool bar where you can order food and drinks.
People don't wear masks when there sun bathing but do wear them when there walking about.
There is a steakhouse. We didn't eat here but we did enjoy watching the sunset here.
There is the Atlantis restaurant which us located on the beach. You can't charge anything to your room from this restaurant. But all other bars and restaurants you can charge to your room.
We ate at this restaurant 3 nights in row. The food was delicious.
Also when you check in you are given a key card to access the beach.
You can hire a sun lounger on the beach which cost 10 euros.
The beach is beautiful. The beach is not sectioned off for social distancing and people are not wearing masks.
I would recommend this hotel.