Viva Wyndham Maya - An All Inclusive Resort
Viva Wyndham Maya - An All Inclusive Resort is a beachfront All Inclusive hotel in a quiet area a short drive from the resort of Playa del Carmen. It's on the Riviera Maya coastline of Mexico's Yucat·n peninsula. The hotel garden leads directly to the white sands of Playacar Beach, where you can borrow equipment, or book staff-led lessons, to take part in activities such as snorkelling, kayaking, paddle boarding or windsurfing. You can play tennis, table tennis and pool, or enjoy a workout in the gym. The more adventurous might want to scale the climbing wall. At the main pool, which is directly on the beach, you can try an introduction to scuba diving. There's also a quieter pool and a whirlpool for adults who just want to relax. You could also head to the spa for a sauna or massage. In the evenings, hotel staff put on shows and entertainment. Playacar is a residential and resort area on the southern fringes of Playa del Carmen. It has an 18-hole golf course and some small Mayan ruins to explore, or you can take a stroll in Park El Arbol and try to spot some exotic birds. There are a few restaurants to choose from, a pub that has live music evenings, and a regular organic food market. The beach is the main attraction, with its Caribbean waters that are popular for diving and snorkelling. There's a small coral reef close to the shore where you might catch a glimpse of tropical fish or rays.
Viva Wyndham Maya is 200m from the center of Playacar and 2.3km from Playa del Carmen. The latter resort's bustling, kilometres-long pedestrianised strip of 5th Avenue is home to shops, ice cream parlours, restaurants and bars that stay open until late. Fundadores Park is a popular spot for street entertainers, including Papantla dancers who whirl around a giant maypole. From the pier in Playa del Carmen you can catch a ferry to the island of Cozumel, which has a sculpture-lined promenade, or hop on a boat trip to one of the many quieter islands. The jungles in this part of Mexico are known for the natural phenomena of fresh water sinkholes called cenotes, which sometimes feature stalactites and stalagmites. People abseil, take boat rides or swim in some of them. Those who are interested in history might like to visit one of the important Mayan sites. Chicken Itza, a city of temples dating more than 1500 years old, is a day trip away.
The hotel's buffet restaurant is open for breakfast, lunch and dinner. You can take three optional dinners each week in the A la carte restaurant or the other three restaurants serving Mexican, international cuisine, pizza and pasta, and Mediterranean food. There's a bar and a pool bar.
You can join in with water aerobics at the pool. There's a kids' club with its own playroom and playground, and a children's pool.
At Viva Wyndham Maya there are lovely pools for both young and old guests. The hotel's main pool is located on the beach and there is also a children's pool. A short distance from the beach is another 18-year-old pool area, with a quieter pool and Jacuzzi. Viva Wyndham Maya has its own part of the beach where sun loungers are included for hotel guests.
Rooms at Viva Wyndham Maya come with a balcony or terrace and all have air conditioning. There's a TV with satellite channels and Wi-Fi is available.
(ATM)
Facilities
- Babysitting
- Kids Entertainment
- Gym
- Sauna
- Spa
- Massage
- Beauty Salon
- Entertainment Program
- Hot Tub
- Steam bath
- 24 hr reception
- Air-con
- Airport Shuttle
- Bar
- Bike storage
- Car park
- Cot
- Currency exchange
- Disabled facilities
- Golf
- Housekeeping
- Kids play area
- Laundry
- Medical service
- Night club
- Non-smoking
- Outdoor pool
- Restaurant
- Safe
- Shop(s)
- Table tennis
- Wifi
- Aerobics
- Aqua fit
- Archery
- Beach volleyball
- Canoeing
- Catamaran sailing
- Diving
- Horse riding
- Poolside snack bar
- Sailing
- Salon
- Surfing
- Tennis
- Theatre
- Volleyball
- Windsurfing
- Kids Club
Location
Distance to city centre 3km
On the beach
Distance to airport 60km (CUN)
Address: 9848734600, Paseo Xaman Ha Hotelero LT 5, LT 5, Playa Del Carmen, Mexico
Playa del Carmen, Playa del Carmen, Mexico
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Tripadvisor rating Based on 8576 reviews
The place has a nice beach and was a good trip..Food was ok and the workers worked very hard ---when you see that all these sailboats ad paddleboards and surf boards are free --think again---yes they are free but the guy who works there will do his best to make sure you can never use anything...I watched him for 7 days and everyone was told that they should come back in the the afternoon and nothing ever went out to be used--there is always an excuse as to why you cant use the sailboat but three of them set there all day---everyone eventually never comes back enough to ever use these boats alter---he always says they are rented but none ever move...then if a drop of rain comes he has an excuse to abandone the whole process---In 7 days at 9 am I neever saw anyoen get to use the three sailboats that just sit there --
1 Star because of the Staff - It feels like they genuinely LOVE their job and they make the place. They do their best with what they have.
Cons:
We knew going cheaper would mean to expect less - minimal brand name liquors, nothing super fancy, but what we didn't expect was the following:
Completely undrinkable wine: I read this in a review but thought someone just just being picky. Nope! We tried the "rose", white and red and NONE are drinkable.- 2+ hours to check in upon arrival.
FOOD is marginally edible. You can eat it, kind of, but you won't enjoy it. The Italian restaurant and the buffet are horrible. The Mediterranean restaurant (which is more of a seafood/pasta restaurant) was the best food we had on the resort.- We survived a lot on pre-packaged yogurts and the "snack bar" which is a buffet of boiled hot dogs, french fries and burgers (they also have pizza and chicken wings which we didnt try)
Room issues on day 1: Upon arrival we had to call the front desk about the toilet not flushing, room safe not working and TV remote not working.- Toilet: They came to "fix" it.... they messed around with it and left. We had to call them 2 times during our stay to unclog it. We eventually figured out that you have to HOLD down the handle until everything goes down.
- Safe: Next got fixed but they didn't have any issues refunding us for it. $2/day
- Remote: I believe the salt air corrodes the batteries. The remote continued to malfunction but we eventually figured out that if you take the batteries out and rub the two negative sides together and replace them, it will work!
Margaritas: DON'T DO IT! It's Mexico the margaritas should be great, right? WRONG - we took one sip and put them down, we also witnessed others doing the same (along with the wine)- Hot Tub: More like 3 degrees above the cold pool tub.
Towels: Need to be updated, they are loosing color and raggedy.- Bed: OMG for the love of insert deity here UPDATE THE BEDs. It's like sleeping on a concrete floor. We woke up with sore necks and backs. Oh - There aren't additional blankets provided and they only provide 2 tiny pillows per bed.
The rooms smell old and musty. Rust on interior doors.- THE TRACTOR that would pass by our balcony EVERY MORNING at 6-630am and again at 7-730.
Last but not least: They put the wrong person in our pre-paid airport transfer and made us late for our flight. Our pickup was scheduled for 8am, at 815am I contacted the agency and asked where the driver was. They said the drive claimed to have picked us up... the hotel staff had put another guest in our van. Thankfully the transfer company paid for our taxi to the airport so we just made our flight.Pros:
- The beach is clean and beautiful!
Beach chairs are relatively comfortable.- Cocktail options are MANY but many kind of taste the same, but still decent. Mojitos are good.
The wild life and the grounds are pretty well kept.We spent two memorable weeks at Christmas time. We booked All-Inclusive with Sunwing.
The flight, transfer, etc was smooth and easy. Because our stay was planned to be a bit longer than usual we booked Ocen View Room. When we arrived at the resort we were told that they could provide us only with "Partial" Ocen View. We had to take it. The room was a complete disappointment. The only view we had was the roofs of the Theater and Bar. Not even a "Partial" view. We went back to express our concerns about getting not what we have paid for. We were told to come back the next morning. We stayed many times in this resort and never had such issues. The resort was not full at all, but we had a hard time getting the room we wanted. The next morning we finally got a bit better-located room, but still "Partial" Ocean View. The rest everything was very nice. The service, the food, the beach. Excellent sports activities in the swimming pool with Alejandro. The buffet was great even better than before. The Italian Restaurant Portofino was amazing! Such a great menu, the steak, Tartare, cocktails. Every evening variety of Martini Cocktails was served under the night sky. Excellent coffee especially if you ask for "Forte"(strong espresso). All the staff was wearing masks and guests were require masks in a common area or before going inside a restaurant. It was safe but not overwhelming. Finally got relaxed and energized.
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