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Viceroy Riviera Maya

Mexico Playa del Carmen Playa del Carmen
1574 reviews

Hidden in a small village of Playa Xcalacoco just outside of Playa del Carmen, along the pearlescent sands of th Riviera Maya, Viceroy, formerly The Tides Riviera Maya, is a seaside refuge extending deep into the primitive Maya tropical forest. Unless notified prior to, or at check-in, an early checkout fee will apply to departures that occur earlier than the date specified on the original reserva...

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  • Gym
  • Air-con
  • Outdoor pool
  • Pool
  • Wifi
  • Gym
  • Sauna
  • Spa
  • Massage
  • Hot Tub
  • Solarium
  • Steam bath
  • 24 hr reception
  • Air-con
  • Airport Shuttle
  • Bar
  • Café
  • Car hire
  • Car park
  • Cot
  • Currency exchange
See more facilities


Distance to city centre 9km

On the beach

Distance to airport 50.5km

Viceroy Riviera Maya location

Address: +018000123569, Playa Xcalacoco Fraccion 7, Playa Del Carmen, Mexico

Playa del Carmen, Playa del Carmen, Mexico

Travel Aware

For the latest advice specific to your holiday destination, please visit the FCO travel aware site (The Foreign & Commonwealth Office (FCO)), which can tell you about local laws, passport and visa requirements. We recommend for the latest travel ne...

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Tripadvisor rating Based on 1574 reviews

Honeymoon Bliss
Oct 2020 |

Not our first all-inclusive resort stay, but easily our BEST all-inclusive resort experience to date!

Service, beyond superb. Food, delicious. Drinks, flowed. Ambiance, out of this world. Spa experience, like none other. Beach, pristine. ...

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Consistently terrible
Oct 2020 |

To underscore my experience, I have written only 2-3 reviews in my life. I feel motivated.

I trust The Telegraph. And followed their advice in booking this hotel. In the interest of clarity, I’ll break it down.


We arrived at 3...

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Excellent service
Oct 2020 |

We arrived at the Viceroy Riviera Maya for a 5 night stay that was unfortunately cut short on day 3 by a mandated evacuation due to Hurricane Delta. I lead with that as the worst part of our stay but also to provide an example of the kind o...

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