Go Beyond All Inclusive At Our Luxury Riviera Maya Resort. Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our concierge. Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins. Or, grab a drink at one of our vibrant lounges.
Distance to city centre 10km
Distance to beach 0.05km
Distance to airport 20.7km
Address: +529848774400, Carretera Cancun - Tulum Km 62, Sn, Playa Del Carmen, Mexico
Playa del Carmen, Playa del Carmen, Mexico
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We have been here four times but because of the Pandemic, we needed an eat-drink-relax-sleep vacation. The only outside activity we did this trip was Tulum (Our guide, Pepe, was very eager to tell us all about Chinese alien space Jesus) after which we -- gloriously -- did nothing. The bedroom, bath, shower, closet, etc were huge. All of the Grand Class's rooms face the ocean and have a conformable deck with its own foot pool. Creative cocktails, a nice wine list as well as the old standbys were plentiful and effortless obtained. The restaurants compare with the best places we have eaten at globally. The sommelier, Eduardo Quiroga, was talented and provided us a private free wine tasting. The Bistro staff, Ernesto, Felix, William, David, Leonardo and the rest were amicable and attentive. As always, the concierge staff — Dianna and Carolina — were generous with their time and willingness to help. Finally, the trainer, Fanny was incredible and perhaps one of the best parts of our trips.
First trip to Mexico and Grand Velas proved to be an excellent choice. Room was very spacious and luxuriously appointed. The grounds were beautifully groomed and maintained. Sanitization was up to par in the Covid era (this was a big plus for me). In hotel food options were solid, in room service had a great variety and beverage selection was amazing! Service was attentive and gracious. But what really made a difference was the resort staff.. Special thanks to Amy (our concierge) who went above and beyond to satisfy and accommodate all our requests and made our stay incredibly special. Nora and Francisco from the pool who were extremely efficient, pleasant and helpful. There were so many other staff members who made our stay enjoyable. Highly recommend.
This was our 7th or 8th stay at Grand Velas Riviera Maya. We were nervous about COVID but the resort took very strong precautions including requiring our temperature to be checked and hands sanitized before every restaurant or activity visit and having the staff all wear BOTH a face mask and a face shield. We keep going back because the Grand Class rooms are perfect...clean, large and comfortable...and the food is outstanding. Gourmet level dinners at many of the restaurants. And the staff is amazing. Luis at the beach, Willian, Ernesto, and Edgar at the Bistro, Antonio at Azul, and Eduardo the wine sommelier we've now known for 7 years. And our excellent concierge Diana. Just to name a few. The combination of room quality, friendly and attentive staff, and excellent food keep us coming back year after year.