Flamingo Cancun Resort is located at km 11.5 of the Cancun hotel zone, facing the turquoise blue of the Mexican Caribbean, 25 minutes from the Cancun International Airport and 13 km from the ADO bus station.
It has two large restaurants where you will find a great variety of national and international food and drinks, a snack bar at the main pool, a lobby bar and a pizzeria-bar.
Our rooms are equipped with TV, safe, air conditioning, hair dryer and mini bar.
The hotel offers two outdoor pools, solarium, free parking, Wi-Fi in common areas and an ATM (USD).
Only 8 minutes walk away is the La Isla Shopping Center, one of the most visited in the area and 2 km away is the area of restaurants, bars and discos.
Distance to city centre 12km
On the beach
Distance to airport 20.5km
Address: +529988488870, Blvd. Kukulcan Km 11 Zona Hotelera, 1.5 Lt 16, Cancun, Mexico
Cancun, Cancun, Mexico
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Myself and my partner stayed at this hotel for 10nights and to say we were pleasantly surprised is an understatement as per reading people's previous reviews and comments regarding the property and staff is very laughable. Our room which was a swim up was immaculately clean and spacious and having direct access to the pool was a massive advantage as we could use it freely and as much as we wanted, the staff at Flamingo are exceptionally great and will go above and beyond to meet your requirements and provide you advise and service when needed. Massive shout out to Alberto and George as there English was better than some English people I come across on a daily basis back at home and they made you feel very welcome at the Flamingo Hotel,the guys at reception were also very helpful when an issue occurred and we're very quick to sort the problem and always had a smile on their faces. Now as per any holiday you get what you pay for and reading some reviews you would think that those writing them must believe there a cut above anyone and deserve to be treated like Kings and Queens and feel the staff should wait on them hand and foot, believe me if you treat people greatly they will do the same and all I can say is the experience I had at this hotel was very welcoming and I would definitely return in the near future and would request the same room I had previously. For anyone thinking of staying here don't read all the negative reviews and make an judgement for yourselves as I believe some of the reviews on here are unjustified.
Excellent attendance and service performed by the waitresses Erick, Alvaro and Edgar. They are amazing professionals always looking to improve guest’s resort experience. Flamingo’s Resort has a great cost benefit. It was a great experience! - Nicolas & Katia
Overall this is a decent hotel. It is the cheapest option for an all Inclusive on the Hotel Zone. You get what you pay for.
The location is wonderful if you are coming for the white sandy beach and turquoise ocean. Lots of palapas and beach chairs available. The food/drinks are decent, nothing special but not horrible. A few staff members stood out by being amazing. Santigo at the bar was great and always had a smile on his face. Christino was a great waiter, very helpful. Jesus in Albatross restaurant was so caring and thoughtful, he was great! Rafael was kind and helped me plan my trip.
There is no coffee in the morning, besides in the restaurants. You have to make a reservation for every meal hours in advance. There is no beach side drink service like other all-inclusive resorts. Some of the staff were unfriendly, asking for tips. The room walls are very thin, I was in a high traffic area and it was very noisy. There is absolutely no nightlife. Bar closes at 11pm.