Offering an outdoor pool and fitness centre, THE FACE Suites is situated in Kuala Lumpur in the Kuala Lumpur Federal Territory Region, 300 metres from Starhill Gallery. Guests can enjoy the on-site bar.
Each room includes a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bath robes, free toiletries and a hair dryer.
You will find a 24-hour front desk at the property.
Berjaya Times Square is 700 metres from THE FACE Suites, while Petronas Twin Towers is 900 metres from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 18 km from THE FACE Suites
Distance to city centre 1km
Distance to beach 97km
Distance to airport 62km
Address: +60321681688, Jalan Sultan Ismail, 1020, Kuala Lumpur, Malaysia
Kampung Baru, Kuala Lumpur, Malaysia
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We booked 2 units, 2-bedroom premier and 1-bedroom during Christmas. The check-in are very slow, no explanation on the parking validation, there are 4- lift serving 51 floors with 4 basement level parking. You can imaging a long wait for check in/out.
The bedroom was huge and facilities are quite good with bathtub at 2-bedroom premier, flat screen TV, dining table with sofa, good hot shower, nice sofa & furnishing. However, the cleanliness was poor, stain on bath tub, dirty floors. The bathroom amenities was not impression and feel cheap.
One of the sensor glass door was faulty and cannot open the door without maintenance help. Luckily no small kid was locked inside the room.
Overall, the housekeeping and front desk service have room for improvement.
The environment and the strategic location. the view also all the facilities are complete... view from window & infinity pool city vie.... The suites so clean...... really recommended.... will repeat again ☺️☺️☺️
The hotel is new located in a very strategic location. We went for a short stay on last weekend, the check in process took a min of 30mins, there was only 2 counters open, and it was very long Q. No staff at the reception counters to manager the Q. There were guests not following SOP not wearing facemask but hotel staff didnt do anything. And we finally got our room key, the lift area very crowded, there were more than 4ppl in the same lift which no supposed to happen, but there was no staff at the area to manage the crowd. And the room is not really clean, kitchen sink not draining, there was hairs in the sink and i also wondered if the housekeep did change the bedsheet after the previous guest check out. We found hair on the pillowcase which is awful.