The hotel enjoys a prestigious location within the embassy and business district of Kuala Lumpur. The city centre is just a half-hour drive from the hotel. This city hotel features waving palms and well-manicured gardens, providing resort-like atmosphere in the heart of the city. Hotel's facilities include an entrance hall with 24-hour reception, a hotel safe and currency exchange facility. Further amenities include a café, a restaurant and conference facilities. Room and laundry services are also available. Hotel suites come with the choice of either an embassy view or a pool view. Larger suites come with a lounge, a dining area and a fully - equipped kitchen. Each unit is well-equipped as standard including a TV, a fridge and tea and coffee-making facilities. Leisure facilities include an outdoor swimming pool, a gym and tennis courts.
Distance to city centre 2km
Distance to airport 2.4km
Address: +0060321798000, 368b, Jalan Tun Razak, 368, Kuala Lumpur, Malaysia
Kampung Baru, Kuala Lumpur, Malaysia
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Really enjoy our stay in Micasa.
My last visit was in 2012 and it has been 8 years, Hotel was maintain nicely however some upgrading to the room could make it even better. Will comeback again nextime.
This is my 3rd time here. Easy access as the location is strategic and near to everything such as Klcc and Linc.kl.
You can just walk to linc.kl for 5 mins.
I truly love the outdoor pool. Room service is good. Room is clean and spacious. My first book here because i have an interview at the US embassy and this place is very near. I can just walk for 5 mins. Truly recommended
Your room, breakfast , hospatility all good. However i would like to complain on your reservation customer service. i called your reservation to check whether i can change the check in date as i wrongly select the date. she replied with very impolite way saying that ‘ oh this one you bought at promotional price, cannot change the date anymore otherwise the normal rate is RM350 and she repeated MANY times about the price that i pay which i find it rude as a customer . look here, i did not request for any discount of the room. i request to change the check in date . If it cannot be done, she can just reply ‘ sorry ms, its already captured in our system and cannot be change anymore. Any amendment can only be made 3 days before arrival date. As simple as that. she dont have to be so rude by keep repeating i buy at cheap price and RM260 still money for me.
So i purposely check available rooms at micasa on agoda and other website as well on that requested date. Many rooms are still available and the rate still the same and some other website can get even cheaper . Is okay i understand if the hotel have their own policy but please educate your back office on how to handle customer more ethically.