Isola Sacra Rome Airport Hotel
This modern and comfortable hotel is located in a strategic position only 3 km from the international airport of Fiumicino Leonardo Da Vinci, 3 km from the Roman ruins of Ostia Antica, and 7 km from the new exhibition center in Rome. The archaeologically interesting area of Ostia Antica is easily reached by bus and there is a bus stop located only minutes away from the hotel, offering convenient connections to the centre of the historical city of Rome. Hotel has implemented a deep clean procedure and disinfected all areas of the hotel. Use of the swimming pool must be booked in advance and a small cost will apply. Guest will be required to use masks in the public areas at all times. Swimming pool open from June to Sept from 9AM to 7PM;reservation is mandatory calling +39 6 65029864 or writing to info@hotelisolasacra.com. Brekfast served by the staff (7AM-10AM).
Facilities
- 24 hr reception
- Airport Shuttle
- Bar
- Café
- Car park
- Cot
- High chairs
- Kids play area
- Laundry
- Lift
- Located on a main street
- Non-smoking
- Outdoor pool
- Restaurant
- Safe
- Wifi
- Luggage room
- Poolside snack bar
Location
Distance to city centre 4km
Distance to beach 5km
Distance to airport 4km
Address: 00390665029864, Della Scafa, 416, Fiumicino, Italy
Leonardo Da Vinci Airport Hotels, Rome, Italy
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Tripadvisor rating Based on 2299 reviews
TERRIBLE CUSTOMER SERVICE!! We had a large event booked there earlier in the year, which was cancelled due to Coronavirus. We have paid them about €11,000 and they have not refunded any of it and are completely ignoring our emails. We understand it's a difficult time for businesses everywhere so we waited many months but the fact that they are completely ignoring our emails and not giving us any updates is so unprofessional. Whenever we call they say the managers are not around because they're sick (it's been 7 months, they can't be sick for that long!), and there's no one else who can help. It's just such terrible customer service. Many of our guests who were meant to stay with us were also struggling to get refunds.
Even when planning the event we had so many issues where they kept adding on charges for everything and were so difficult to work with. We stayed there in January 2020 to plan things and the rooms are so tiny and didnt seem very clean, it does not seem like a 4 star hotel at all.
If there is any chance your trip might be cancelled don't book a room with them, and I definitely would not recommend any big events with them!!
The staff were friendly and did all they could to make my stay pleasant and comfortable. It was a nice place of refuge after a stressful, long day trying to rebook a cancelled flight. The level of service was impressive.
The room was clean and comfortable. They have a restaurant right on the property and food was tasty. The breakfast was a nice spread of different cheeses, proteins, pastries with juices and coffee and tea. The staff was helpful and pleasant.
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