Diana Palace is on the south western coast of the Greek island of Zante, steps away from the beach. Set within its own tree-lined gardens, the hotel is on the edge of the popular village of Argassi and a short drive from the island's capital, Zante Town. The hotel has an outdoor pool area with a sun terrace and two swimming pools, one of which has an integrated area for children. If you're feeling active, you can take advantage of the gym. There's also a variety of sports, games and activities on offer, including aerobics, table tennis, pool and darts. On certain days and nights of the week, the hotel provides entertainment including Greek nights, games and live music. There's a buffet restaurant with a partially covered terrace for outdoor dining, and a bar within the hotel's main building where you can sit and relax with a cocktail. Wi-Fi is available throughout the hotel. There's a supermarket steps away if you need to pick up any essentials. Argassi village has a shingle beach leading up to the shallow waters of the Mediterranean sea, which is well suited for swimmers and families. On the beach you'll also find a range of bars where you can eat and drink.
The village of Argassi is in the foothills of Mount Skopos. Here, you can explore pine forests, lemon trees and fields of wild flowers. Along the village's main street you'll find a selection of bars, restaurants and shops. In the island's capital, Zante Town, you can walk along the harbour and admire the yachts that are moored there. You can also choose from the range of waterside bars and restaurants and explore the city's narrow streets, churches and classic Greek architecture. There's also a number of boat trips heading out of Zante Town, which will take you to surrounding islands.
The hotel has a buffet restaurant offering breakfast, lunch and dinner, and it provides a kids' menu. There's also a snack bar serving meals throughout the day and a lobby bar that's open until late at night. Ice cream is available and you can also have afternoon tea each day.
Younger guests can have fun and meet new friends in the hotel's playground and the kids' pool, which features a water slide.
Rooms at Diana Palace have a balcony or terrace. Inside, you'll have air conditioning, a TV with satellite channels and a fridge.
In the City
Distance to beach 0.3km
Distance to airport 8km
Address: 00302695023070, Argassi Area, Argassi, Greece
Argassi, Zante, Greece
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Very hard to give a true view new to restrictions .wearing a mask in 32degrees. The staff tried hard the grounds were beautiful. Good was okay but felt they were cutting back. They were not cleaning the rooms just making bed and emptying bins ! Even took kettle out of room. The only think I think strange you have to pay for air con. Even in 5star hotels I have never paid for aircon.
A great hotel that is very well run by a friendly team who go out of the way to ensure you have a good holiday.
We stayed in a great room with loads of space including a large kitchenette area including a full size fridge.
The room also had a well proportioned balcony for sitting out.
We have just returned from our 8th stay at this wonderful hotel. We first stayed in 2016 when we were looking for a holiday suitable for a family which included 2 teenagers and our son in his early 20s. I was a reluctant visitor (always having holidayed in Spain), but we fell in love with Diana Palace and its people and we have returned twice a year since then, often bringing with us additional family members or friends (something we would never do on any other holiday).
If you read any of the island forums on social media, you will know that All Inclusive (AI) is a much debated subject. I will say this: if you have older children or a larger family, this makes budgeting while away a breeze. You are not precluded from eating out, but you can relax knowing drinks and food are prepaid. To the critics who allege you should eat out to support the locals, I will say that this is a family run hotel. The family live on the island, operating 4 hotels in various locations, all of which employ local staff and some from the wider Greek areas.
We have stayed for various lengths of holiday, at various times during the season and every single time, the service, cleanliness, welcome and facilities have all been consistently excellent.
The hotel is not huge and therefore, has a close, friendly atmosphere. It has a high percentage of repeat bookings (approximately 40% of guests book again). Many guests forge strong friendships with other guests and with the staff. It is testament to the owners that they have a very low turnover of staff, which means on returning, there are many familiar faces.
For those who have read any of the negative reviews posted in the course of this summer, I would strongly advise you take them with a very large pinch of salt. Most of these reviews are from people who had their original holidays to other resorts and/or countries cancelled or changed by the tour operators because of the ever-shifting covid restrictions. If you are not used to Greece and its ways, I can appreciate it may come as a surprise. It is most definitely not Spain. If you engage with the people of the island, however, it is almost impossible not to fall in love with Zakynthos, with Argassi and most of all with Diana Palace. Never has hospitality and customer service been more exemplary. Every member of staff wants only for each guest to have the best possible stay and will do everything in their power to accommodate all requests and to rectify any problems or complaints.
The standard of food is extremely high. Again, to those who have criticised the food this season, I wonder what exactly they were expecting. If you want an 'International Buffet' in the Spanish style, then yes, you will be disappointed. There is a notable absence of Anglicised food or burgers and chips. But if you love good food, made to local recipes from locally sourced produce, then you will never be short of choice or delicious meals. And if you want something not on display, PLEASE just ask the serving staff and I guarantee Chef will provide you with something to your taste.
The restaurant manager and his team were extremely restricted this season in the operation of the restaurant because of all the regulations in place to safeguard against Coronavirus. No one will argue that this made a difference to the way mealtimes operated, but I applaud the whole team for working so hard to ensure everyone was still served generously and promptly. Definitely no 20 minute queues for food (something we experienced more than once in Spanish hotels long before anyone had heard of Covid).
Drinks are included in the AI package from morning until 11pm. For those who made a lot of the absence of branded spirits or soft drinks, I would politely point out that not only is this clearly stipulated in the hotel description, but is in fact the norm across European AI hotels. Few companies aside from Sandals can afford to provide branded drinks. And branded spirits are available in the hotel, they are just not included in AI, but frankly the hotel prices for drinks are so beyond reasonable I don't see the problem. Want branded cola? If you buy some at the supermarket (across the street or down the road), and ask nicely, one of the super friendly bar tenders will store them in the bar refrigerator for you.
There are so many good things to say about this hotel and its people. I would urge anyone thinking of booking to discount any negative reviews from this season. Nothing is normal this year and unless you have previously visited the hotel, I firmly believe you cannot honestly comment on the standard or services.
It is an attractive hotel with well maintained gardens. The main pool is in the centre of the hotel overlooked by the pool bar, terrace, restaurant, and shaded seating. Sunbeds and umbrellas are readily available (no Olympic style dash at stupid o'clock every morning). In non-covid seasons, towels are available from reception on request. There is also a 2nd pool near the bottom of the hotel with its own bar facility. The pool has a children's slide and a small children's play area. Both pools have dedicated children's pools.
Normally there is an extensive animation programme which runs from 10am until 11pm 6 days per week. Sadly this was much reduced and ultimately suspended this summer, but usually there are all kinds of activities for all ages, but without any pressure to join in if you just want to relax.
There are a range of rooms within the hotel, from singles, to Superior doubles, family rooms (single bedroom) and family suites. Please do check with the hotel in advance of arrival if you have any specific room requests. Tour operators tend not to be very clear on what the room types mean, but the reception staff are happy to accommodate requests if at all possible by phone or email.
The hotel is perfectly situated in the centre of the resort. Cross the road at the bottom gate of the hotel and you can walk straight down into the sea. Sandy areas are a little further along, and if you want large sandy beaches there are plenty on the island within easy reach. Argassi is perfect for families. A safe environment with a good selection of bars, restaurants, shops and excursion operators. From this season, the hotel has employed a full time Concierge who can assist with organising trips, hire cars, local information and anything you need to know about making the most of your holiday.
Just 10 minutes' drive from the airport, it is well worth paying the €17 for a taxi rather than taking the tour operator transfer which takes much longer. If you book your room direct with the hotel, you will receive free private transfers included in the price, along with a number of other benefits not included in tour operator packages. Check the website for details, and it is also worth noting that there is a loyalty discount scheme for repeat bookings.
In short, we as a family LOVE this hotel. If you do your sums, it represents great value for families, and it is such a wonderful island to make lasting memories on.