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1 May 2021
7 nights
1 Room, 2 Guests
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Apostolata Island Resort & SPA

Apostolata Island Resort & SPA is a luxury hotel on the south coast of the Greek Island of Kefalonia. It has private gardens lined with pine trees and is within walking distance of the beach. Apostolata Island Resort & SPA is made up of a series of pastel-coloured villas decorated in traditional Greek style. There are two outdoor swimming pools, including one for children, and a sun terrace where you can relax and sunbathe. The hotel has a buffet restaurant and an a la carte restaurant featuring an outdoor dining area with views looking out along the coastline and onto the Mediterranean Sea. There's a lobby bar where you can sit and enjoy a cocktail or soft drink, and Wi-Fi is available in all the public parts of the hotel. If you're feeling active, the hotel has a gym where you can work out and offers a variety of sports and activities such as tennis. There's also a spa offering a selection of massages, facials and other beauty treatments. You'll be able to sit and relax in the Turkish bath and sauna here, too. Apostolata Island Resort & SPA has its own mini market and there are regular bus services from the hotel to the nearby towns of Skala and Poros.

Skala is 4km away from the hotel. Surrounded by pine-clad hills, this coastal resort is popular with tourists and locals alike. Here, you'll find a range of bars, restaurants and shops for you to check out. You can also explore the town's backstreets and pay a visit to its galleries and museums. Skala has a light-coloured sand and pebble stretch of beach with typically warm waters and a selection of bars to choose from. From the town's port, you can go on a number of island-hopping boat trips which will take you to places such as Zante, Paxos and Corfu.

The buffet restaurant offers breakfast, lunch and dinner and the a la carte restaurant serves an evening meal. Each day, the hotel provides afternoon tea with a choice of biscuits, cakes and ice cream. The pool bar serves a selection of snacks, plus soft and alcoholic drinks.

The hotel has a kids' club that offers a range of games and activities for younger guests. There's also a playground to keep children entertained.

All of the rooms at Apostolata have air conditioning and their own minibar for you to enjoy. You'll also have a TV with satellite channels.

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Facilities

  • Kids pool
  • Gym
  • Air-con
  • Kids play area
  • Outdoor pool
  • Wifi
  • Kids pool
  • Gym
  • Sauna
  • Spa
  • Massage
  • Hot Tub
  • 24 hr reception
  • Air-con
  • Bar
  • Café
  • Car park
  • Cot
  • Currency exchange
  • Darts
  • High chairs
  • Kids play area
  • Laundry
  • Medical service
  • Outdoor pool
  • Restaurant
  • Safe
  • Snack bar
  • Sun terrace
  • Table tennis
  • Whirlpool
  • Wifi
  • Poolside snack bar
  • Tennis

Location

Distance to city centre 3km

Distance to beach 0.1km

Distance to airport 37km (EFL)

Apostolata Island Resort & SPA location

Address: +302671083581, Skala, Kefalonia, Greece

Skala, Kefalonia, Greece

Travel Aware

For the latest advice specific to your holiday destination, please visit the FCO travel aware site (The Foreign & Commonwealth Office (FCO)), which can tell you about local laws, passport and visa requirements. We recommend for the latest travel news and advice to visit the Foreign office & Commonwealth Office (www.gov.uk/foreign-travel-advice)

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Tripadvisor rating Based on 1144 reviews

Good value
Nov 2020 |

We on the spur of the moment booked this hotel while we were on a beach in Mykonos. We decided we were not ready to leave Greece to go back to the UK, so booked to go to Kefalonia. This hotel was rated as 5 star and had good reviews. The hotel was quite big with a large pool and large bedrooms which were basic but clean. There was a lovely sunbathing area a short walk down towards the sea which was a bit of a secret. The staff were lovely and very helpful. The only criticism was the food which was buffet style but not a great standard. The breakfast was OK and we had always planned to eat outside of the hotel for lunch and dinner, so this worked well. I would recommend this hotel but check out other reviews as there is an all inclusive option which I personally wouldn’t recommend. The hotel was set up quite high so there were great views but you need a car or taxi which were readily available and cheap to get to the beaches. The hotel also provided an hourly shuttle box to and from the beach which was a good option. I walked down to the closest beach one day and it took about an hour although it was a nice walk. We had a lovely time and I would highly recommend Skala as a great village to stay in.

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Amazing staff ! Lovely hotel, will return.
Sep 2020 |

I have just returned from a week in Kefelonia with my hubby.

We arrived about 10pm on Weds night and was provided with a plate of food and several bottles of water ( much needed and appreciated) the room was really clean although I felt it was very basic and a bit dated .

Unfortunately the next morning a cyclone hit the island and the hotel was without electricity ( just some minimum emergency lighting via a generator)

(As much as this was no fault of the hotels the nobody came to speak to guests about what was happening and we had no contact from our Jet2 rep )

We went to our room to find we actually did not even have the emergency lighting so our room was in total blackout, I spoke to the manager who immediately gave me a key to another room , I was gobsmacked when I arrived at a room which was twice the size and had s private pool , obviously no good during the cyclone however the next morning we were told we could stay in this room for the duration of our holiday !! I cannot tell you how happy I was , especially when the cyclone passed ( unfortunately we had no electricity till sunday morning)

We could not use the indoor pool or the spa ( due to covid) which was a bit of a disappointment as we were not aware of this when before arrived , but understood that taking a holiday during a global pandemic meant certain restrictions were going to be in place so was not overly surprised.

We spent the rest of the holiday in our upgraded room which was amazing and the manager even moved our friends to the room next door as it was vacant .

The staff throughout the hotel were amazing, very friendly and could not do enough !

The guy who drives the bus was a star, we got mixed up with our days ( as you do on holiday) and waited for the bus on a Sunday, the bus does not run on s Sunday but he still took us to Skala .. in his car !

Food - I really enjoyed the food , always something different .

During powercut food was only lukewarm but this was not the hotels fault and I feel they did there very best given the situation. I feel the staff did the hotel proud under very difficult circumstances. !

(As soon as power was back on the food was hot again )

Due to covid staff are having to serve people which was not an issue, you could have as much as you wanted and even go up for more if you wished ( and I did a couple of times has the food was that good) , it got quite busy on occasions but again the staff did there best and were so friendly.

The views from this hotel are amazing .

There is a very steep walk down to the sea but is well worth it, we swam here a couple of days ( terraces with sunbeds down here too)

This hotel would not be suitable for someone with mobility issues due to steep hills and lots of steps .

The grounds are amazing with s lovely tiny church.

We even saw dolphins one night which was lovely.

Bus to and from the beach/Skala but no bars / tavernas close to the hotel which was a bit if s disappointment as we usually would go for an evening walk and a few drinks, however hotel was nice enough to spend the evening in so was not a night issue .

Skala - lovely island with amazing views but there is not a lot close by , I would love to visit again ( when we are not in a pandemic and without the cyclone) however would definitely hire a car so I could see more of the island.

Would I visit this hotel again - most definately , the management should be very proud of their staff, they do an amazing job ! Wish I knew the name of the manager who sorted our rooms out , he was amazing and could not do enough to help !

Thank you for s lovely stay !

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OK but needs improvement
Sep 2020 |

The Hotel

Put simply, this hotel is not 5 star, I would say its more of a 3.5.

The hotel is in a nice spot overlooking the sea. Note, it’s on the side of a hill so there are lots of different levels meaning lots of stairs. Don’t go to this hotel if you aren’t very mobile.

In terms of what is around the hotel, the simple answer is nothing. So, if you want somewhere where you can walk to local restaurants, this probably isn’t the hotel for you. They do offer a free mini bus service several times a day to and from Skala, and once a day to Poros so you can get out an about without spending a fortune on taxis and there is a bus stop opposite the hotel, although we never saw a local bus while we were there, but they may have been due to Covid. It is possible to walk into Skala which is about 3.5Km away and there is a path all the way. It’d downhill going to Skala so if you want to do it one way, get the taxi or bus for the return journey!

The hotel was clean and they’d taken good steps in terms of Covid protection. There were plenty of bottles of hand sanitizer everywhere and indicators about maintaining 2m distance. There were a few slip ups i.e. a member of staff serving without facemask/screen on and allowing guests with kids to let the kids run around the restaurant.

Arrival

We arrived quite late at about 10.20pm (coach transfer from the airport took about 1.5 hours) and, as we were the only couple arriving, check in was quick. There was quite a bit of paperwork to fill out, some of it for Covid, but that was not a major problem. Some basics of the hotel were explained and we were given a handout explaining the all-inclusive service (I am guessing this replaced what you would normally get in the room). The staff were friendly and the provided us with plates of food to take to our room. We appreciated the gesture, but it didn’t look nice!

We were taken to our room on the electric golf carts they use to get around the complex. It was quite an experience trying to balance a chicken dinner on your lap while sitting on the back of a golf buggy!

We didn't try the indoor pool as it was closed and we didn't explore the Spa option either. I am not even sure if this was open.

The room

The main observation about our room was that it had a fantastic view over the pool and the sea. It was a large room and an extremely large balcony – we could have had a party out there! The décor of the room was positively dated and everything just looked tired and in need a refurb.

The bathroom had a bath with shower over plus a separate shower and toilet cubical. Again, there was plenty of room, but it also needed a bit of a refit.

The beds were two twins pushed together, which meant we just kept falling down the middle and the sheets didn’t fit the mattresses (too small) so you woke up every morning sleeping directly on the mattress and the sheets in complete disarray. The pillows were also quite cheap and not very comfortable. On the positive side, the bed was very comfortable, probably one of the most comfortable hotel mattresses I have had. Usually they are as hard as rock or so soft you are swallowed up in them. This one was just right.

The room had particularly good aircon and it was quiet, so it was OK to have it on at night. There was a small (and I mean small) safe in the room which you could hire a key for 3 Euros a day – which we thought was a bit of a rip off given most hotels these days have safes with combination locks and don’t charge for them. There was a fridge but nothing in it and no tea and coffee making facilities due to Covid. Cleaning was done every other day which was fine and, to be honest, all hotels should do it to save costs.

The Food

We were on the all-inclusive package so we could dine in the main buffet restaurant for Breakfast, Lunch and Dinner. We also had the option of one meal in the a la carte restaurant (more on this later) and we could eat in the poolside snack bar but not between 12.30pm and 2.30pm (or there abouts) which was just weird.

Given the Covid situation, I think the hotel handled the buffets pretty well. You weren’t allowed to serve yourself so had to indicate to the staff what you wanted and they served you. This was generally OK although there were a few times where there weren’t enough staff serving. However, in the hotel’s defence, the number of people who seemed to be in the hotel seemed to change daily so staffing must have been a nightmare.

The buffet was more limited than what you would normally expect but the food was edible and comparable with other all-inclusive buffets I’ve had. I would say, I think that because there were fewer dishes, there were more Greek dishes, or at least there appeared to be, which was a dramatic improvement over most other all inclusive buffets that seem to go out of their way not to serve local food. The Moussaka was particularly good.

Lunch in the pool snack bar (well, late breakfast or late lunch given it wasn’t open at lunch time?) was a basic offering of salad, pizza and a range of sandwiches. It was all cooked in the main restaurant and brought down to the snack bar rather than using the kitchen down there. Again, this was obviously because of Covid and that the hotel wasn’t full. It was OK food wise but nothing to write home about and it was nice to sit by the pool rather than up in the restaurant.

We did manage to go to the A la Carte restaurant, but to be honest, it wasn’t very good. I think the day we went was the only day it was open the whole time we were there and we think it was only open because the hotel Manager was entertaining some sort of big cheese. You had a choice of two menus, all-inclusive and then a larger menu which was extra. The extra menu wasn’t any more appealing than all-inclusive, so we stuck with that. There was no choice for dessert as well, but as it turned out, this was the best part of the meal. The food in general was poor and you could get better in the buffet. Style over substance comes to mind with this restaurant.

The good thing about all the restaurants was that you could sit outside and overlook the sea. Also, although there was a dress code for dinner, it was relaxed and the men could wear long shorts.

The Drink

The all-inclusive drinks were fine. They had a good selection of wines for an all-inclusive option and they didn’t mind serving you the bottle rather than doing it by glass as a lot of all-inclusive place insist on. The cocktails, I don’t know as I don’t like cocktails. The biggest disappointment was that Metaxa Greek brandy wasn’t on the all inclusive ☹

The pool

The pool area was nice and the pool is very large (although incredibly cold) with lovely views over the sea. The pool was cleaned every day and there were plenty of loungers to choose from given the hotel wasn’t full. It didn’t matter what time you went to the pool; you could get a lounger so there’s no need to get up at the crack of dawn!

The main problem with the pool area was the decking which was, quite frankly, dangerous in places. As with the rooms, this area of the hotel needs a complete refurb. The decking was uneven, warped and there were sections that were a real trip hazard. Equally, the tiling on the outside of the pool was in a poor way with lots of missing tiles.

The service

I have seen mention on other reviews of this hotel that the staff were a bit grumpy. We did find that, particularly among the male restaurant staff. The star member of staff was “Dimi” who ran the pool bar. She is a complete star and the hotel should give her a pay rise and ask her to train all the staff in how to interact with customers. She was friendly, learnt and remembered our names and chatted away to us. When we needed to know something, she was the first person to ask. She also ran the snack bar and it was the only place you could guarantee there would be olive oil at the table. This was served in sachets because of Covid, but she made sure there was some on each table, unlike in the main restaurant where it was hit and miss, mainly miss and you ended up having to wait an age to get the attention of one of the staff to ask for it.

We did see the manager several times during our stay, but he didn’t appear to make any attempt to talk to the guests. Says a lot really.

Communication was an area that I think the hotel could improve on. This became particularly apparent when the island was hit with a Cyclone which took out the power for over 48 hours. We weren’t really told much or kept informed of the situation other than a single typed sheet on reception and the staff at reception didn’t seem to want to answer our questions.

Would I go back? No, probably not, but despite that, we had a lovely holiday and I think they did a great job of making our holiday feel as normal as possible.

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