The hotel is located in Crete, the largest of the Greek islands, in the south of the Aegean. It is located right by the hotel's private beach, in the middle of subtropical gardens, and offers a stunning view of Skaleta bay as well as the picturesque gateway to Rethymnon. The island features many mountains, as well as a consistent Mediterranean climate. A bus stop lies just a couple of steps away from the hotel, so that guests are within easy reach of the holiday resort, Platanes, which is 6 km away and Rethymnon, located 12 km away, where guests will find a picturesque harbour as well as plenty of shopping opportunities. The transfer time to Chania and Heraklion airports is about 2 hours.
Comprising a total of 324 rooms, this exclusive hotel complex offers guests a modern foyer, with a welcoming reception, a safe as well as a seating area and a lift. In addition, there is a lounge, a TV room with satellite/cable TV, souvenir shop, a small supermarket and a conference room. Dining options include various bars, an Italian à la carte restaurant and a sea food restaurant, each of which are air-conditioned and include a non-smoking area. Entertainment options include the hotel's own cinema and an open-air nightclub. Younger guests may let off steam in the playground and participate in the kids' club activities (4-11 years).
The comfortable and tasteful rooms come with an en suite bathroom with a hairdryer. From the terrace or the balcony, guests are offered a stunning view of the mountains or the sea. Furnishings include a direct dial telephone, satellite TV with a music channel and centrally controlled air conditioning, as well as a minibar.
Distance to beach 50m
Address: 00302831071812, Skaleta-Rethymnon, Rethymnon Crete, Greece
Rethymnon, Crete, Greece
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The entrance,reception and gardens to this hotel are lovely but the first room we saw was down a few dark stairs it was small and had a shared balcony we did not accept it, the rooms were very dull and drab, wood chip on the walls and bathrooms were dated. The corridors were dark and hot, there were air conditioners all around but did not see them switched on once.
90% non British occupancy vast majority of which seemed to smoke even in some eating areas, being non smokers it was hard to escape it. Out of 2 weeks we could only swim in the sea once comfortably as it was so rough make no mistake the beach is not user friendly lots of large rocks . This hotel has rules like dress codes but they do not stick to any of them, people in eating areas in swimwear. The evening entertainment team were a lot like watching Crackerjack but they tried hard. The search for sunbeds started about 7 am, if you had not claimed them by 8 am you had no chance. This hotel is very remote. The staff were good as was the food but not 4 star, we would not return to this hotel.
It was was my third time in Creta Star hotel, so of course my rating is 5/5 stars. I should be there in June 2020 but due to epidemiologic situation I had to rebook it for September. My biggest concern was how the kitchen staff will work under completely new situation - limited guest number in a dining area and lack of self service. I remembered that hotel has themed-dinners and now I was wondering if there will be enough food options (like vegetarian).
There was no need to worry, I never waited in queue longer than about 3 minutes! First you have to collect your plate and Fotini and Cristal (if I remember correctly name) done great job in managing hungry guests! Then you have to choose what you want to eat, but you can't touch it yourself, but no worries - the wonderful team of Maria, Maria, Eleni, Sofia and all staff that names I forgot to ask help you and quickly gives you what you want. And there's no rush, you can walk around and decide but still the other hungry guests are not watching you like they want to kill you because it all goes so perfectly quick! Ladies you are doing your job great! And I had opportunity to practice my Greek so I ordered almost all the food in Greek and wonderful team told me new words and even recipes.
Also big thank you goes to Manolis - waiter in the non-smoking pool area for a great service and delivering spoon to eat a dessert before I even asked :D
If you are concerned about disinfection in dining areas, please don't be. All the hotel staff disinfect all tables and chairs and even sunbeds! The rooms are cleaned every second day.
About sunbeds, Creta Royal is closed but you can use it's garden and pool, so there's no super terrible crowd in the hotel garden.
I spent wonderful two weeks there and I would like to thank all the hotel staff for their hard work!
And yeah, there's hotel goose that walks around beach and Creta Royal garden :)
Dear manager Mr Kostas, I would be grateful if you print this review and give a copy to the mentioned personel as my megálo efcharistó for the outstanding hospitality.
What an amazing holiday we had ! Hotel , food and staff absolutely lovley, everyone following new rules that are in place due to pandemic, but The GEM of this hotel is their animation team - Krasi , Maria, Mira and Ivatz ( hope i got all the names right ) . We loved to see your energy every day and how much you love what you do , you even managed to get us to do water aerobic and dancing - even we dont normally do this stuff . We really enjoyed vening entertainment. Would definitely recommend this hotel !!! And you never know we might be back soon .