Bio Suites Hotel Hotel is on the north coast of the Greek island of Crete. It's in the city of Rethymnon, west of the island's capital city, Heraklion. The hotel is steps from the sandy Rethymno beach, and is also in a popular area within the city, giving you easy access to the nearby shops, bars and restaurants. There's a gym where you can work out and a spa where you can relax afterwards. You can unwind in the Turkish bath or sauna, or have a massage for some extra pampering. The hotel has a bar that stays open until the early hours, and there are two restaurants, with both buffet and a la carte dining available. Outside, there's a pool area with a heated swimming pool and a separate heated kids' pool, as well as a whirlpool. You can get drinks and snacks delivered straight to your sunbathing spot, either around the pool or down at the beach, thanks to the hotel's waiter service. After dinner, you can enjoy family-friendly live entertainment four times a week. The hotel's design is modern and bright, and decorated in neutral colours, with lots of natural light during the day and colourful lighting at night.
Bio Suites Hotel is 50m from its own section of Rethymno beach, which is known as Bio Beach. It's popular with families because of its handy facilities, calm waters and nearby places to eat, drink and shop. The nearest supermarket is 30m from the hotel. The hotel's location in the centre of Rethymnon means you'll be within walking distance of museums, parks and historic sites like Fortezza Castle, which is 2km away. Fortezza Castle dates back to the 16th century, and you can visit to see its star-shaped wall formation as well as its internal buildings.
The buffet restaurant at Bio Suites Hotel is open for breakfast, lunch and dinner. There's a separate kids' buffet, and outdoor seating is available. The a la carte restaurant is open for lunch and dinner. The hotel also has a cafe for snacks between meals.
Bio Suites Hotel offers weekly entertainment for children. There's also a playground where younger guests can have fun and make new friends.
Rooms have individually controlled air conditioning and a dining area, as well as a kitchen area with hot plates, an oven, a mini fridge and a microwave.
In the City
Distance to beach 0.2km
Distance to airport 82km
Address: +2831058403, Albert Schweizer, 13, Rethymnon, Greece
Rethymnon, Crete, Greece
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Our initial booking in the Bio Suites was for two nights but we kept extending it as we didn't want to leave! In the end, we loved the place so much we stayed for 12 nights and it was amazing.
The moment you walk in you sense this is a well run hotel that feels very comfortable indeed. The level of customer service we received was quite unmatched anywhere else in our holiday and we loved our time there.
Location – very good indeed.
It is one block back from the beach and a lovely 10 minutes stroll along the seafront into the old town. It is surrounded by bars, shops and restaurants so you can get everything you need within one minutes walk.
Rooms – we took a one bedroom apartment which was very comfortable indeed.
It has a little kitchenette in it which provides everything you need if you wanted to dine in but we used the restaurants in town. The bed was very comfortable and we slept soundly every single night. We got no noise from the street or other guests and the air-conditioning was very effective.
As you would expect for a place of this quality, you have everything you need for a comfortable stay. The bathroom had an excellent shower and the balcony was big with great furniture on it and we spent hours on there first thing in the morning and last thing at night.
Food – the breakfast buffet worked really well in these unusual times and they served you quickly and efficiently.
There was an excellent array of high quality food both hot and cold. The juice and coffee were okay and the service excellent.
Wi-Fi – good and strong in all areas of the hotel and pool.
Free for unlimited devices and none of that annoying having to login frequently.
Pool area – excellent.
A beautiful area especially when it is lit up at night. Lots of sun loungers, daybeds and sun or shade depending on your requirements. No bed reservation here which is a nice change!
Staff – absolutely superb.
This is obviously a very well-managed place as all the staff were genuinely helpful and seemed very engaged in the hotel. Nothing was too much trouble for them and they genuinely cared whether you had a good time. Cannot speak highly enough about them.
We visited as a family in August and were originally worried about the current situation with COVID 19 but this hotel has handled it great. Sanitising stations all around the hotel, staff wearing masks, sun beds cleaned between people and separated to the correct distance. At meal times it is the usual buffet however the staff serve you and you tell them what you want, this seemed to work well however there were a few guests who didn’t keep their distance and when there was clearly a queue came right up to the front to see what was there when they should have waited. This is obviously no fault of the hotel whatsoever and more so a fault of the guests, maybe a one way system at meal times where you can’t get to the counters with food unless you queue would help?
However, the food itself was excellent every single day and the hotel staff could never do enough for you at all times making sure your drinks were topped up with such a welcoming attitude. The pool bar menu was just as good with large portions and staff around the pool being so accommodating to your needs at all times making you feel at home. Menus were done on a barcode so you could access them on your phone but they did have paper menus if needed. The entertainment was also great with something on most nights, the Greek night was our favourite.
We stayed in a superior one bedroom apartment and we didn’t arrive until 9.30 when dinner had finished and the hotel staff had left us food in the fridge alongside as water and wine for after our journey. The rooms were spacious, modern and clean with comfy beds and a good shower. Due to COVID 19 the maid service was available upon request so you go down to reception before 2pm and Tell them what time you want the maid to come - you have to be out of the room for 3 hours. The maids did an excellent job at cleaning the room.
The hotel itself was in a great location, only one road back from the beach and a 15 minute walk from the old town. The hotel has its own section of the beach where you can get sun beds at a reduced price which we used often. There was a supermarket just near the hotel alongside plenty of bars near the beach.
Overall, we cannot fault this hotel or their staff whatsoever. From the moment we arrived we were made to feel welcome in all areas of the hotel and we will definitely be returning.
Lovely hotel! Nothing bad to say about it and they did their best to keep things flowing despite Covid. Staff were so lovely and helpful. We were half board and the breakfasts and dinners were very nice. Lunchtime cafe on site was very well priced and huge portions. Would 100% recommend.