With lively color schemes among the bright blue sea, this eloquent hotel sports the world-renowned Cretan vacation dreamed. (A beachgoers paradise) This hotel in Anissaras is located along the scenic Mediterranean Sea. Located 21km from Heraklion Airport, 24 km from downtown Heraklion and 3 km from Hersonissos. This property holds saltwater pools for the entire family! Sun beds and umbrellas are complimentary. The hotel contains several restaurants and pubs to relish from Italian to Greek cuisine. Other entertainment includes sketches, gymnastics, aerobics, shows, water ball games and frequent nighttime barbecue and traditional story telling. Each room provides comfort with air conditioning, home appliances and cosy furniture.
Distance to city centre 3.5km
Distance to airport 22km
Address: 00302897024542, ANISSARAS HERSONISSOU(beach road), Anissaras, Greece
Anissaras, Crete, Greece
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We been in that hotel for week,but that been worst hotel in my life. 5☆ hotel and cleaning room every 3 days,horrible.that hotel its maximum 2☆ no 5☆.ala carte restaurant was been terrible experience.its coronavirus,and desinfection there its bad.I put in there few pictures how dirty been bathroom and how dirty been glasses in ala carte restaurant.wen we arrived to hotel,reception give me ground floor room in bungalow,but we been paid for superior room.that room in bungalow been dirty,horrible smell and been there mould.for 7 days nobody no change bed,never again use that hotel.see pictures.
A last minute trip through Jet2, advertised as a 4 star, not too sure about that, 3 at most, imho.
Due to Covid and being the last week open for the season, staffing was very limited, queues always for the bar and ran out of glasses, measures were very small,even saw staff, filling vodka bottle from the soda mixer!!!!!!!!!!!! I can only assume, measures to maximise use and limit product use over last week!!
Meals in the restaurant, were again very limited, pork chops nearly every night, sometimes Liver, poss chicken , in a sauce or just as wings, meat invariably dry and over cooked,, along with some veg and types of quiche, nearly all was cold or bordering on luke warm.
However the selection of sweets/cakes was excellent, no problem with the pastry chef
The main plus point, was the staff, all ( except the meat cook) were extremely friendly and very attentive, rushed off their feet, but always with a smile, I could not fault them at all,
Rooms needing refurbishing, we had a se view room, which smelt damp, clue may have been the curtain that sat in a plastic bag on the floor!! some damp on one wall, bathroom, old and well worn, Hot water, well just above acceptable for a shower, on only one night out of 7.
We could only use 1 speciality restaurant for an evening meal,, as they claimed all were fully booked, this did not look like it as they were not busy at all, again I feel this was an excuse not to use any more resources than necessary, to minimise cost to the hotel, the Italian we did use, had a limited menu , but was better that the food in the main restaurant, however we did also manage a lunch in the greek speciality restaurant, I chose a starter of sauted potatoes in olive oil, with a local Gruyere cheese melted on top, what I gat was a plate of salted french fries!!!!!!!!! not exactly what i was expecting, no explanation offered at all, i was too shocked to ask?? but hungry enough to eat them!!
Lovely young girl on the Crepe bar near the pool, worked extremely hard, from 11am till 6pm, nice little snack, but this was the only snacks that i could find in between allotted meal times, again, something that is very limited from what I have had from other AI hotels.
Also due to Covid, no room cleaning/towels changed unless you asked, this included the removal of used toilet paper from a very small bin in room toilet , overflowing after less than 24hrs
For a supposed 4* All inclusive that cost us over £700 each for 7 nights, not good value at all,
May well be different during a normal summer, but you would expect it to be the same standard from opening day till the last day!!
Nice hotel, a bit old, very clean and in front of the sea. Polite and friendly people.
But the food is terribly repetitive and canteen style, almost NO FISH ( for a 5* beach hotel in Greece... I think this is really sad, no sea food, no traditional Greek food, except for the Greek à la carte, which you can choose only once during your stay). The beach is very small, badly maintained and full of rocks. Such a pitty! They could certainly do much more! Also, in the middle of a Pandemics, almost nobody wears masks INSIDE and the hotel staff stays quiet...