Sofitel Athens Airport luxury hotel is just 50m away from the arrival and departure terminals of Athens International Airport and only 35 minutes from central Athens by metro. The hotel is the only one to be located within the airport, overlooking the Messoghia Valley. The hotel provides direct access to the Olympic Stadium, the Trade Center and the main highway, Attiki Odos. Enjoy the 5-star facilities: our restaurants, bars and hotel spa guarantee a relaxing stay in Athens.
Distance to city centre 42.7km
Distance to airport 650m
Address: +302103544000, Athens International Airport, Spata, Greece
Athens, Athens, Greece
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Best comfort. Best hotel staff kindness. Best food, served directly in the rooms or in the bar, due to lockdown Greek government regulations.Perfect quality of sleeping. The rooms are perfectly insulated. The hotel is located just across the street at the Athens Airport arrivals.
If you need to stay overnight by the airport this is perfect. Literally just a few metres walk from the airport, very modern and comfortable (huge bed!). Good food - not a cheap place to stay but at an airport of a capital city that’s to be expected.
In advance of our stay I spoke with the hotel who told me the restaurant was open. This was not true. The bar was open where a very limited menu was served. The service was slow. There was only one person on duty. He was rushed. The food arrived tepid and the chicken slightly under cooked. I like hot food, at least warm.
Breakfast was only via room service. We ordered the night before indicating two breakfasts (which was obvious anyway as two of us had checked in). Only one breakfast came with cold coffee. My wife spoke with room service; nothing happened after 15 minutes and so I spoke with them. It took another 15 minutes. I had asked for two hot pots of coffee. Only one cold pot of coffee arrived. The breakfast itself was on the meagre side and poor.
I was encouraged by email to check in before arrival and so I did. I entered my credit card details for pre-authorisation. When we arrived we were asked to enter our credit card details again for a second pre-authorisation. The reason for online check in is to speed up check in and check out. On returning home I found I had two pending pre-authorised payments. One has now disappeared as the correct amount has been charged. The other pre-authorised amount is still in pending 3 days later.
Well before we checked out at 11am the door to our room suddenly opened with the room cleaners trying to enter. There was no knock on the door; they just opened it up.
Consequently, it is hard to escape the feeling that this hotel is badly managed and that the staff not suitable or perhaps adequately trained. I really don't think that Covid-19 can be used as a valid excuse for these matters.
On check out the receptionist applied a discount (without any request from us). However, we would have preferred a better experience instead.