Hotel was built in 2008. Hotel was refurbished in 2014. The property consists of 345 rooms. The property consists of 5 junior suites, 1 suite, 252 superior rooms and 52 family rooms. This attractive hotel provides the ideal base for both sightseeing and business. Guests can enjoy the convenience of 24-hour reception. Guests may keep valuable items secure in the Hotel safe. The Hotel offers a currency exchange for guest convenience. There is a cloakroom near the front desk. Guests can make use of the lift. The Hotel has a newspaper stand. There is a handy minimarket on the premises for any last-minute needs, quick snacks or forgotten toothbrushes. Guests can appreciate the convenience of the onsite shop. There is mobile phone coverage throughout the Hotel. Guests can enjoy access to the internet to stay connected to work or home. There is a launderette available for long-term stays. Guests can make use of the medical service in case of illness. The establishment is wheelchair-accessible. There is bicycle storage on the premises. The on-site car park may be useful to those arriving by car. Guests may energize for the day in the onsite gym. Check-out is at 00:00. Parents can enjoy some time to themselves as the Hotel provides a day-care centre. For parents' convenience, the Hotel offers a babysitting service on request. Guests can make use of the car hire service to explore the surrounding area. The Hotel provides guests with a secure parking area. The Hotel has helpful, multilingual staff available to help guests with any queries or service bookings. Guests may enjoy a cup of coffee over the morning newspaper provided by the Hotel. The Hotel offers 24-hour security. There is a bellboy service. This establishment allows pets. Large pets are allowed on the premises.
Distance to city centre 20km
On the beach
Distance to airport 17km
Address: 0020693710710, Natural Reserve Nabq Bay, Nabq Bay, Egypt
Nabq Bay, Sharm el Sheikh, Egypt
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Egypt in winter is wonderful. See was warm, hotel is clean and all staff are working to comfort guest. I enjoyed the stay and food was delicious and various to any taste. I would recommend this hotel to visit in Winter, although it can be windy.
First of all I’m impressed by spectacular view that opens up from my balcony, this alone worth all the money I paid. The Hotel itself make me feel like I’m in right place, good service, delicious food, beautiful and clean beach. The most important thing i want to mention is the animation staff. They know exactly how to keep you on fire!
I would like to report about the incident that happened to me at this hotel as it looks like my review at Trip Advisor is the only option I have to draw attention of the Hotel Management to this case.
I stayed at the hotel Dec 17-29, 2020, and on my last day my glasses were lost.
On December 29, I had a short (40 minute) windsurfing class with the hotel instructor near the pier that is nearby the hotel. Before the class started, at 13:30, I left my glasses on the beginning part of the pier (as I used my special glasses for swimming during the class). The instructor saw where I put them and had to be nearby at the beach watching my exercises. When I finished the exercises (at 14:10) and wanted to pick these glasses up, they disappeared. The instructor said that he did not notice who took them.
Two options exist – 1) some hotel guests were passing by the pier, found the glasses, thought that some other tourist just forgot them, then picked them up with an intention to bring them to the hotel staff later on; 2) someone stolen the glasses (although these glasses are regular ones, not sunglasses, so it’s hard to resell them in this case).
I immediately reported about this incident to the hotel reception and to the hotel staff at the beach bar asking to let me know if someone who found them then passed these glasses on to them. And I asked the instructor to come to the reception to inform what he would found out talking to the hotel guards about the incident.
The instructor did not come. The staff at the reception said that nothing was received or heard so far.
At 15:00 I had to leave the hotel to the airport, and I asked for an email address from the hotel reception for our further communication (hoping for option 1).
Next day, December 30, I wrote an email to the hotel reception using the received email address and another one from the hotel web site asking if they had any news on the glasses and asked to confirm receiving my email.
For today, January 4, I got no response from the hotel on my email request.
Moreover, on December 31, I informed my tour operator about this incident and she also wrote to the hotel. And for today, January 4, she got no response.
I consider it as a full ignorance of the problems of guests by the hotel staff.
And I would like to ask the Hotel Management to step in and make the staff to respond and help.