Luxury Bahia Principe Esmeralda is an All Inclusive beachfront hotel in Bavaro, on the east coast of the Dominican Republic, where the Caribbean Sea meets the Atlantic Ocean. The hotel is on the resort's tropical beach, which is sandy and has shallow waters. The hotel has two swimming pools and many outdoor activities, including Pilates classes, aerobics and water sports. If you want some relaxing downtime, you can spend your days at the spa. If you're feeling energetic, you can work out at the hotel's gym. There are various dining options, with four restaurants across the hotel, including two buffet restaurants offering international cuisine. The resort also has a nightclub and six bars, including a poolside bar. The hotel's rooms are set in green landscaped gardens. You can stroll through the palm-lined pathways and enjoy views of the nearby ocean. You'll be within driving distance of Punta Cana, with its nightclubs, restaurants, street stalls and the Palma Real Shopping Village. You can explore the subtropical rainforest, play golf at the local course or go swimming at the beach. The nearby Indigenous Eyes Ecological Park and Nature Reserve has lagoons where you can swim and see lots of wildlife.
The hotel is 200m from Punta Cana Beach and 800m from Pueblo Principe, a popular shopping area. Here, you will find plenty of bars, shops and restaurants, plus a 10km expanse of white sand with palm-thatched parasols. If you want to explore the island's nature, you can venture out to the coral reef surrounding B·varo. Away from the coast, you'll take a walk through the acres of coconut palms, mangroves and rainforest. If you're interested in bird-watching, East National Park is a day trip away and is home to many breeds of bird, including flamingos and parrots.
You can reserve a table at one of the hotel's four restaurants or make use of its room service. The hotel has six bars, including one by the swimming pool. They serve a variety of international soft and alcoholic drinks and snacks.
The hotel has a tennis court, table tennis and a mini golf course. You can relax in the sauna or book a diving lesson at the beach.
There are two large and lovely pool areas, both with an irregular pool, a swim up bar, lounger beds and a jacuzzi. At the pool area next to the sea there are activities in the large pool. The pool area, which is further away from the sea, is a bit calmer. On the beach below the hotel, the hotel offers guests free sun loungers and umbrellas.
Rooms have satellite TV, Wi-Fi, air conditioning, and a whirlpool bath. You'll also have a minibar and a coffee machine.
Distance to beach 0.01km
Distance to airport 3.5km
Address: 8095521444, Arena Gorda – Macao. Provincia La Altagracia., Punta Cana, Dominican Republic
Playa Bavaro, Punta Cana, Dominican Republic
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I usually don’t take my complaints to the internet. Rather I bring my concerns directly to the hotel. Well it is 4 months later now and the women who inherited this business from their father are not focused on customer satisfaction. So here goes.
My family had been to this property and other Bahia properties for 10ish years. What happened in March 2020 was the worst experience I’ve had in a very long time. When I brought it to the chains management, their response has consistently been we are focused on our staff and guests safety.
We had to move hotels after two days since they were shutting down the resorts. All guests were moved to another hotel at 3pm (couldn’t change that time). The check out was flooded with guests and only 2 people behind the desk trying to manage. It took us almost an hour to check out. If anyone was infected with COVID the compressed area we were kept in would have been a health disaster.
Now it is 4:30pm and we are at the new hotel with the flood of guests who had left the Esmeralda. To check in to the new hotel? Almost THREE hours! Literally over a hundred guests crammed into the reservation area with only two people checking guests in. Again there was no concern whatsoever about social distancing. You just couldn’t.
We were sitting by the only pool open and noticed three large feces lying in the water. Likely from a diaper. We told a guard. He said he would be right back. An hour later - still nothing. I walked to find a manager and told him. He came to look, spoke into his walkie talkie, and said someone would come. I then observed him, as he was walking away, say something to another employee and point in the direction of the feces. They laughed and slapped each other on the back. Nothing happened. We finally left the pool and went to the ocean.
We had reservations at specialty restaurants and when we got there there was a sign on the door “closed”. Could they not have called us to let us know??
Bars only served beer. All specialty drinks were halted.due to COVID.
My daughter wanted a smoothie drink and it tasted heavily of some kind of cleaning solution.
We needed adjoining rooms due to traveling with our two daughters. Nope. We were placed far apart from each other at both hotels.
Staff weren't helping guests as they were re-assigned to closing down operations - or were in small hidden groups speaking about the shut down and what was going to happen to them.
Oh I could keep going but I won’t. The bottom line is I paid top dollar for two rooms and I am a loyal customer. When brought to the Bahia chains attention they repeatedly talked about the struggles they are having “in these unprecedented times”. They finally offered a free room upgrade for my next visit.
There are a lot of high end chains looking for your business I would go there before another Bahia experience.
I stayed at Luxury Bahia Principe Esmeralda in Punta Cana from 11/8/2019-11/12/2019 and I will NEVER-EVER go back. The staff was nice, helpful and polite. However, during day 2 of our stay, the staff was very pushy about my friend and I going to the COCO Bongo night club. We ended up going... When we walked in the door of the COCO Bongo- the representative from the Luxury Bahia Principe Esmeralda took my friend and I to the “VIP” area, where there were several other people, to include a local gentleman who claimed to be a bartender at the Hard Rock Cafe. The following day, he came to Luxury Bahia Principe Esmeralda to pick me up and show me around Punta Cana. What happened never is a complete nightmare. I was given the date rape drug, and I was raped and left for dead on the beach. Thank god I woke up- and I asked the man to return me to the resort. When we got back to the resort, as soon as I saw the hotel gate I got out of his car and walked around the guard tower so he could no longer physically get to me. I told the guards that the man sitting in the car had just raped me, taken the hotel band off my wrist and gave me a drug. I told the guard my name and he said that someone would be there in 5 minutes to take me to my room. I told him I would like to see a doctor and told him again what the man sitting in the car had done to me. At the point, another security guard walked up to me and asked if “my friend” could come say bye to me and talk to me. I said “NO! He raped and assaulted me.” Well, ten seconds later , the man who assaulted me walks up behind me .... on to Luxury Bahia Principe Esmeralda property and says he’s leaving and asks if I’m okay. I told him I’m fine and told him not to touch me. The man leaves and the three guards are sitting there snickering . I asked where my ride was and now they said they don’t speak English. .... I finally made it back to my room. The following morning- my friend and I went to eat, and it was clear the employees at the resort knew what had happened to me. One employee snickered and said “yes we said COCO Bongo was fun, but don’t hang with any locals there.” They were all essentially making fun and laughing at what happened to me. I told the Head security at the resort and he helped me to file a police report. I am almost 100% sure that this man has assaulted and raped tourist before. He hasn’t been arrested yet according to the rep at the US EMBASSY that I have contact with. For 1. I would Not go to Punta Cana, DR I would NOT stay at Luxury Bahia Principe Esmeralda, security and safety there is laughable at best. It is Not safe for Americans there and I know I was targeted for being American. And last , do not go to COCO Bongo. I’ve attached pics so ppl know this review I real- and I do not want it removed.
We’ve travelled to Punta Cana twice now as a family. The first time, we went with our family of 4. We enjoyed it so much that we invited the rest of our family to join us, (there were 8 of us in total) for my father-in-law’s 75th birthday celebration. Both times, we stayed at the Bahia Principe Esmeralda, which we absolutely LOVE! The staff are friendly, inviting, professional and they always make us feel welcome! Louis is awesome!!
The meals are delicious, where there is always a wide variety of food being offered. The a la carte restaurants are also quite good! (Brazilian one being one of our favourites!)
As a family, we all enjoy an active lifestyle. We loved having access to the tennis courts which we used every morning after breakfast (be sure to reserve in advance) which is just a short shuttle bus away form the hotel. We also enjoy playing beach volleyball, which, of course, is on the beautiful beach with an incredible view of the ocean! There are also many activities in and around the pool during the day. (One of my personal favourites is the kayak race, which I’ve won both times we were there!)
The rooms are lovely & spacious, and the beds are very comfortable! Our mini bar was always fully stocked with beer (& pop for the kids), and it was nice to have a little bag of chips to nibble on at the end of the day, when we were getting ready for dinner.
The bar staff are also incredible, working tirelessly each day in the sun for many people on vacation. Hugo (he works at the bar lobby in the evenings) made the best pina coladas!
The evening entertainment is also wonderful! The hotel would always put something for the kids earlier in the evening. Then, they would have an evening activity later on. We really enjoyed the beach party, as well the Michael Jackson show.
In sum, we really enjoy our vacations in Punta Cana! We’ve already recommended this place to our friends & family. We hope to be back again soon!
Kelli Callaghan, Jeff Snyder & our boys,
Aidan (14) & Darcy (13) 😀