This wonderful complex is a 5-minute walk from Las Vistas Beach, in the Tenerife area of Playa de las Américas and about 15 minutes' drive from the airport. There are many shops and restaurants at a walking distance. Guests can enjoy a drink in the lobby bar, on the terrace of the bar or in the outdoor swimming pool sunbathing or swimming. The restaurant offers food options for all types of tastes. The modern and bright studios are well equipped with all the essential amenities needed for a comfortable and memorable stay.
Distance to city centre 10km
Distance to beach 0.35km
Distance to airport 16.5km
Address: 922.750114, Avenida Antonio Dominguez, 16, Playa De Las Americas, Canary Islands
Playa de las Americas, Tenerife, Canary Islands
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what more do you need from a quick week away. The hotel is friendly, in a great central location, REALLY clean, we had our room cleaned nearly every day. While we was there we had the worst sand storm on record, the following day the cleaners set to and worked wonders. the rooms are a good size for two, nice balcony and kitchen area. Last year we stayed on the back, very quiet, this year on the front and it got a bit noisy with it being on a main road, but it didnt spoil our stay. The pool is cool and fresh but welcoming. the location is a stroll from everywhere which we really like. Dont book with teletext though, nightmare, easier to email direct and just get your flights. if your mobile, ask for a topfloor room with the sun terrace
stayed in Hotel Udalla Park for one week for my Anniversary with 2 other couples, we stayed in room 113 from 25th of January 2020 till 1st February 2020.
On arrival we didnt find the reception staff very friendly, we where given our key and we all went to our rooms, the first thing that hit us was the door didnt open more than 12 inches, we had to go into the bathroom and close the hall door to gain entry to our room. The door closed was stiff and wouldnt open properly. (See photo)
The next thing was the smell, it was a dirty smell that was there all week dispite up going down and telling the same lady who was there all week and who checked us into your Hotel.
There was also a strong smell of cigarettes in the room and as we dont smoke we found this disgusting.
There was a no smoking sign above the bed side locker and a cigarette burn on the locker. (See photo)
The toilet seat was loose and the toilet bowl was also loose and dirty.
There was a brown rust stain on the toilet seat hinge. (See photo)
There was no hot water for 2 days as the water heater was turned off , and we where not told to turn it on.
The toilet door lock fell off when we closed the door. (See photo)
The patio door lock didnt work and the doors could be easily opened from the balcony, the bins area was right outside our balcony and at approximately 1.20 am the noise woke up all of our party as we slept in 3 rooms facing the main road.
The brown blanket supplied to keep us warm at night had cigarette burn holes in them. (See photo)
The sheets where below standard with dirty black Mark's and holes in the bed sheets. (See photo)
The over sink press wouldnt open due to roller door guide track, (see video).
Half the lights in the room didnt work, (see photo).
I informed the lady in reception and she had the maintenance man make 3 repairs out of about 8.
Our friends in room 118 paid €20 for the tv remote control, and left it in the room when he checked out, he later went back to tell the new lady in reception and was told the remote had been handed in and the €20 had been paid, But to who... ? He never got it. The cleaner must have handed it in.
My friends where at the loss of €20 as a result. He was not very happy.
There was dampness stains in the bathroom on the ceiling, ( set photos)
This is totally unacceptable for a Hotel to charge us €616.00 for this room, witch falls way below standard for any Hotel.
I would like an urgent response to the issues I have raised and a full refund or I'll have no choice but to show all photos and videos on all sites including Trip Advisor and Hotel reviews.
I look forward to hearing a response from you real soon, Derek Raythorne
More photos to follow in next email
We stayed here for 10 days during the summer and it was perfect for us. We had everything we needed; large bed area, full kitchen, balcony, rooftop terrace (perfect for sunbathing if don't want to go to pool). The staff were very helpful with any questions we had. The WiFi was free for entire stay and was strong throughout the entire complex. It is about a 10 minute walk to shops/restaurants/beach which is perfect if you want some quiet. The only flaws we had was the noise pollution from the street very early in the mornings so the balcony door had to be closed to minimise. And the room had no air con which made it very uncomfortable some nights.