This upscale beach hotel lies in the tourist centre of Playa de las Americas. Guests will find themselves just 400 metres from the nearest beach and a 10 minutes' walking distance from the main beach of Playa de Troya. The hotel is located within easy access of countless bars, shops and restaurants, while public transport links are to be found just 300 metres away. This charming hotel extends a warm welcome to guests upon arrival. The guest rooms are tastefully decorated, featuring refreshing tones for a relaxing ambience. The rooms come well equipped with modern amenities, for added comfort and convenience. The hotel enjoys a wide range of excellent facilities, ensuring that each and every traveller has a memorable stay.
In the City
Distance to beach 1km
Distance to airport 18.5km
Address: 922753000, Avenida Rafael Puig Lluvina, 36, Playa De Las Americas, Canary Islands
Playa de las Americas, Tenerife, Canary Islands
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Arrived for a week all great at first glance, Until I requested some changes for my disabled mother spoke to Bernice on reception she must be the most rude and unwelcoming woman I have ever met in my entire life. Not going into detail here but like I say I will never stay at another h10 again anywhere on the planet even if I was paid too MAKE YOUR OWN MIND UP THERE, Anyone thinking of staying here please think again and have a look around else where there are lots of nice hotels with much nicer staff all around this area. I have been visiting Tenerife for over 10 years even twice a year some years.. KEEP CLEAR !!!
Nice place, well located in front of the beach, with a very good infrastructure.
But thanks to all the team (reception, restaurant, cleaning ladies, security,...) for doing their best to compensate the COVID restrictions.
But a huge thanks to Rufo and Jositos at the bar for their professionalism !! Looking forward to see you guys next time :).
very good, very polite, good mood! Highly energetic, well trained
Room Premiere 6th floor:
Very hard bed, very small room for „premiere inclusive“
nice view, poor food service compared to other hotel gold/level service
Wine red/white very cheap quality (marks 2.8/3.1 according to Vivino)
Italian: worst pizza ever eaten
Steakhouse: need to look for „beef“. Pork unbeatable, tasting terrible, worst quality served; changed to „entrecote“ changed again because full of hard fat, hard and not eatable, 3rd try was ok but not to recommend either.
If you look for steakhouse we recommend to go out to special restaurants
New years buffet was really fresh and stunning,
Rest 6 nights not good quality except the pastas where you cannot do any wrong
Very nice sunsets
All in all we recommend to just book room and spend the Delta for good qualitative restaurants
3/5 for premium inclusive service
With my best wishes