The Saint Thomas Vacation Complex is located within the Arkutino Reserve, one of the last pristine places on the Bulgarian Black Sea coast. The circumventing sea and deciduous forest guarantee fresh air and tranquility. The Saint Thomas Hotel Complex is an excellent place for a romantic getaway, honeymoon or family vacation. Located by the beach, 9 km from The Castle of Ravadinovo, 11 km from Sozopol, 12.5 km from a water park and 50 km from Burgas Airport.
Facilities and services include restaurants, bars, swimming pools, children's pool, spa treatments (extra charge), gym, business center, meeting rooms, playground, wireless Internet access is free , parking and 24 hour reception.
Rooms which are 5 stars feature TV, air conditioning, wireless Internet access, safe (extra charge), bathroom and balcony / terrace.
Apartments which are 3 stars also feature kitchenette and separate living room.
The light All Inclusive also includes draft beer, draft wine and soft drinks during the lunch and dinner.
Breakfast, lunch and dinner are in fixed hours.
Please note that some of the above facilities may be closed due to weather / seasonal conditions.
Address: Arkutino, 8130 Sozopol, Bulgaria.
Distance to city centre 11km
On the beach
Distance to airport 50km (BOJ)
Address: 00359 884 351 545, Arkutino, Sozopol, Bulgaria
Sozopol, Bourgas, Bulgaria
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We stayed in Aquarius 2 building. Unfortunately, we didn’t have a good experience. The room wasn’t cleaned for some period and we returned to the reception in order to solve this issue. The receptionist and the manager didn’t believe us and our pictures and only after some time they agreed to come with us and check together the status of our room.
So together with 4 maids we went to our room and finally(after almost two hours) they agreed that we were right and started to clean the room.
Around 5.30pm they finished.
We were very disappointed about their behavior – first the room wasn’t cleaned, two times they didn’t believed a customer complaint and they even didn’t provide at least any excuse.
It is very difficult to discuss with them at least in English. Customer service seems the last of their things to bother.
Our room was far away from the 5* promised – lots of very used equipments, dirty walls, no cleaning for some parts of the apartment(even after the first day discussions). It is not very important but the TV and the Wi-Fi were not working either.
The sofa was a killer – it is the first time I am complaining about it but it was a disaster.
Bathroom was quite small and with not many space for a family with kids.
It is a pity because the complex is quite beautiful – the landmark is spectacular, architecture is interesting, it is a nice place where children can play.
There are 5 pools in the middle of the complex and a playground area for children(especially bellow 10 years). Children can also ride bikes around the complex(usually the residents bring themselves the bikes). They cannot exit the complex (there is a guarded gate where you can go in/out only with the hotel card)
Inside the complex there are two restaurants and a minimarket(they have some interesting niche products like horsemeat and fig wine but overall they have only the basics).
Parking of the complex is on the other side of the road. You can park wherever you find a spot(there are no marked spots).
In the evening there is not much you can do apart from short walks across the complex. For everything else you have to take a car/taxi to go to Sozopol(15min by driving) or to the south(Primorsko)
Beach – there is the beach near the complex(you have to go on a metal staircase). At lease on the closer side of it there are a lot of rocks so try to go a little bit far away. The water is deep at 5-10m away from the shore so the lifeguards are very protective – they are very careful that all the small children have an adult with them in the water.
Another beach – accessed via an electric car that comes on an hourly schedule is 1km away(Arkutino Beach). This is the place to be – the hotel quests have free sunbeds, there is a beach bar and a surf school(ski jets, catamaran and some other beach stuff available) The water is perfect for kids – it is very clean and 30cm-1m deep for more than 50m. The beach has a BlueFlag certification and it is very nice. On the far side of it(towards south) there is a nudist beach and after that there is a path along the shore towards where the Ropotamo River goes into the sea. There is a wild beach there, you can swim in the River and the sea, a lot of seagulls and a nice view over the bay. Some cruises are coming from Sozopol (I think). You cannot go across the river on the other side without swimming so please be careful to take some kind of protection for electronic devices. Also please do not go barefoot. The path is easy to follow.
You can go to/from the beach by walking(15-20minutes) or by renting a bike from the hotel. In some cases you’ll be accompanied by aggressive mosquitos.
Food – we have the All inclusive package – food was ok-ish but not something spectacular. They have at every lunch/dinner some products which the kids love(pizza, pasta etc)
Drinks are available in the package only at the restaurant and during lunch/dinner. At the bar you have to pay for the drinks.
Price is relevantly high, the hotel doesnt offer as much as expected. Parking lot is small for all cars, restaurant is small for all guests although the food is delicious, the hotel seems a bit neglected. Room Cleaning was not on good level, one of the days nobody cleanes my room, the next one the towels were not changed, the shower g3ls were not refilled, so I had to complain. The hotel has two beaches, one of them is really close but the view ia terrible due to construction works, the other one is 15min walk and there is a shuttle every 30min,however the beach host is accommodating anyone who pays and there are no umbrellas for the hotel guests. The beach restaurant is great. So, in general, there were negative sides in almost everything - definitely not a 5star hotel.
Saint Thomas is a beautiful closed complex located on a rocky peninsula about 10 km south of Sozopol. The guests can enjoy swimming pools, an infinity pool and access to the beach. There are two restaurants offering both Bulgarian fusion and Italian cuisine. The staff is very friendly and helpful. We had great time there and I would recommend it as a great holiday place for couples and families.