This fabulous hotel is located right on the beachfront, enjoying a privileged setting near the marina and Santa Eulalia Bay. The resort is ideal for relaxing and enjoying as a couple or in the company of friends in a special atmosphere with magnificent sea views. Amongst its fantastic services and facilities, the establishment provides pretty rooms, decorated in bright colours, with side or direct sea views and all the necessary amenities to enjoy a perfect stay. Travellers can choose between different dining spaces including a buffet-style restaurant offering delicious Mediterranean and international cuisine, as well as a pool bar and a lounge bar. Guests may keep their exercise routine at the well-equipped fitness area and afterwards relax at the two swimming pools and at the large terraces with sunbeds. The property also features a wide range of activities and entertainment programmes that will make guests' stay even more enjoyable.
Distance to city centre 2km
Distance to beach 1km
Distance to airport 24km (IBZ)
Address: 971330761, Carrer Pare Vicent Costa, 2, Santa Eulalia, Balearic Islands
Santa Eulalia, Ibiza, Balearic Islands
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My room was in a very bad state - the air conditioning did not work; there were tiles missing from the ceiling with wires dangling down; the bathroom was dirty and cracks in the tiles, the shower was broken. I immediately returned to the reception and asked the manager to change rooms, as this was substandard. He used the excuse of covid-19 for not changing my room, despite the hotel 1/3 full (many empty rooms and actually it transpired I had been allocated a room in the old block, all others had been refurbished - I dont understand when the hotel is empty why give a guest the worst room in disrepair).
The manager refused to change rooms, therefore I requested to leave immediately and cancel my booking - I did not want to spend €300 on a room that was not up to standard and uncomfortable.
The hotel refused to change my room, or cancel the booking.
For this I will make a complaint to the chain and booking.com.
In the morning I discovered the hotel water did not work.
Another point, the 'welcome' was very strange - I was given no information at all for breakfast location/times/where the pool was/how to get to my room. The next day I asked why, they said covid-19. The next hotel I checked into nearby was brilliant.
All in all a terrible stay, PLUS bad customer service.
Sol Beach offers a great value of money package. The sea view is fantastic, room are clean, the staff members are very kind and dedicated. Breakfast’s offer is large, fresh products.
Way to manage the COVID situation is perfectly executed to keep the guests and hotel’s team safe.
We had a short 2-day stay here, but I wish it were more. While the room was small and slightly dated, the view of the pool and sea were amazing. And the rooftop pool – wow. Instagrammers, rejoice. So nice.
The breakfast was amazing. So much selection, fresh and friendly service. Would definitely stay here again if I’m back in Ibiza.