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Balearische Eilanden Mallorca Cala Ratjada

Protur Turó Pins Hotel

Name: Protur Turó Pins Hotel, Balearische Eilanden, Mallorca, Cala Ratjada | Thomas Cook
Address: C/ Ses Savines esq. Cala Lliteras, ., Cala Ratjada, 07590, Balearische Eilanden
Telephone: +34971565701
Rating: 4.5

294 beoordelingen

Overzicht
Faciliteiten
Locatie
Beoordelingen

Dit comfortabele hotel is speciaal ontworpen voor gezinnen en ligt in Cala Ratjada. Het hotel ligt op 200 meter van het stadscentrum waardoor alle bezienswaardigheden gemakkelijk te bereiken zijn. De klanten kunnen gebruikmaken van de dichtstbijzijnde golfbaan op 500 meter van de accommodatie. Het dichtstbijzijnde strand bevindt zich op 200 meter van het hotel. Het hotel beschikt in totaal over 136 behaaglijke eenheden. Protur Turó Pins Hotel werd volledig gerenoveerd in 2012. In het etablissement is tevens een wifi-verbinding beschikbaar. De receptie is 24 uur per dag geopend. Er zijn geen kinderbedjes beschikbaar in deze accommodatie. Gasten met beperkte mobiliteit kunnen in Protur Turó Pins Hotel verblijven. Het beschikt over enkele handicapvriendelijke slaapkamers. Daarenboven heeft dit hotel milieuvriendelijke maatregelen getroffen om de impact op het milieu te minimaliseren en is het in het bezit van een certificering. Wie in dit etablissement verblijft, kan er ontspannen en de dagelijkse routine ontvluchten in de welzijnsvoorzieningen. Deze accommodatie beschikt over een ruim aanbod van dineerervaringen om de tevredenheid van de gasten in alle opzichten te garanderen. Het gevarieerde entertainmentaanbod in deze accommodatie garandeert dat de gasten van hun verblijf zullen genieten. Protur Turó Pins Hotel beschikt over verschillende activiteiten en entertainmentopties en is ideaal voor wie van sport of outdooractiviteiten houdt. Deze accommodatie beschikt over een ruim dineeraanbod om aan de noden van alle klanten te voldoen. Het hotel kan een bedrag aanrekenen voor sommige van deze services.

Faciliteiten

Belangrijkste faciliteiten

Kids entertainment
Fitness
Golf
Speeltuin
Wifi
Kids Club

Andere

Kids entertainment
Fitness
Sauna
Spa
Massage
Animatieprogramma
Jacuzzi
Solarium
Stoombad
24-uurs receptie
Pendeldienst van / naar de luchthaven
Bar
Fietsverhuur
Fietsenstalling
Café
Huurauto
Parkeerplaats
Wisselkantoor
Golf
Hoge stoelen
Binnenzwembad
Speeltuin
Was
Lift
Medische dienst
Buitenzwembad
Restaurant
Kluis
Zonneterras
Tafeltennis
Terras
Wifi
Aqua gym
Badminton
Beach volleyball
Fietsreparaties
Catamaran zeilen
Wasdroger
Duiken
Jetski's
Bagageruimte
Paddle tennis
Waterfietsen
Snackbar aan het zwembad
Surfen
Tennis
Waterskiën
Windsurfen
Kids Club

Locatie

Cala Ratjada, Mallorca, Balearische Eilanden

Adres: C/ Ses Savines esq. Cala Lliteras, ., Cala Ratjada, Balearische Eilanden
Telefoon: +34971565701

Beoordelingen

Tripadvisor beoordeling

4.5

Excellent

294 beoordelingen

Sleep Quality

Value

Service

Cleanliness

Rooms

Location

A great stay in August

sep. 2022 | rachaelm711

I think Tanja in the Kids Club was great. She brought a lot of energy into everything she did even though she had a lot of kids to look after. I think maybe more money could be invested here to give her more to work with. The food was excellent and great choice. The staff were very good when you asked them. The restaurant manager wasn't as helpful or accommodating but at least the staff were. The room cleaning was a bit underwhelming, sometimes room was cleaned at 5pm and not very well but that is not so important to me. The room itself is big. It could do with a bit of a refurbishment but was clean and welcoming. The pool was great and the size of the hotel meant it was never too crowded. The staff at reception were always very helpful. There were also some great beaches nearby within walking distance and the town itself is also only 10 minutes away. It's a lovely hotel and we will be back!

Lovely family holiday

sep. 2022 | GemAl09

We stayed at the protur for 10 nights in August and loved our stay. We booked a late deal and it was our first time visiting the area and hotel. Due to a delay with our flight and transfer we arrived very tired at 4am but we were greeted with a warm welcome and offered food (which we declined in favour of sleep! but a nice gesture). The room was large and we were lucky enough to be given a room with a jacuzzi bath which was a great extra! In some areas the room needed a little TLC, the bed headboard was peeling and the bath panel didn’t fit quite right, but these were only very very minor details and did not impact on our stay. As mentioned in previous reviews the beds are a little hard but not that bad and it’s personal preference. The rooms and hotel were spotless and the cleaning staff did a wonderful job. The hotel grounds were lovely, green and well maintained. It felt nice and private with trees surrounding the complex. My 5 year old loved the pool and we spent a lot of time there, it’s a good sized pool and we never had any issues getting sun loungers despite it being peak season and the hotel being full. There is also a shallow pool with a small slide for younger children. Initially most of the guests were German with a few other nationalities but later in the week there was more of a spread of different nationalities including a number of English families. We stayed half board and breakfast and dinner was fantastic! Good choice of food and surroundings and the staff were very attentive. Special mention to the head chef Jason who we spent some time talking to, he is very personable, attentive and a credit to the hotel. The bar area by the pool is nice if you choose to order lunch or drinks, we only did this a couple of times due to being full from breakfast! The area has everything you need, shopping, harbour, restaurants and bars. It largely caters for German clientele but this was not a problem for us. The beaches… amazing! They are a little bit of a walk but manageable even with a 5 year old in tow and we enjoyed it. We went in peak season so the beaches were busy but beautiful with crystal clear water. In the evening we mostly stayed at the hotel for drinks and entertainment. We didn’t use the kids club but my son liked the kids disco and the lady who ran this completely on her own was great with the children. The entertainment was mixed but the acrobat/entertainer on the Sunday was fantastic, as was the flamenco dancers and magician on the Mondays. Always a nice atmosphere and we met some lovely families during our stay. We don’t normally tend to go to the same places every year but we loved this hotel and area so we intend on returning! We hope to hire a car next time so we can skip the 2 hour transfer from the airport plus it gives us the ability to explore the area a bit more. If you are looking for a relaxing family holiday in Majorca I would definitely recommend!

COCKROACHES RUNNING AROUND ROOM - NIGHTMARE!!!!!!!

jul. 2022 | yorks_nameless

Checked into Protur Turo Pins in Ratjada on 19th July 2022 for two nights. We booked a 2 bedroom Superior suite. On the first night we returned to find three cockroaches running around the room. There may have been more but we were absolutely horrified and it was so distressing so didn't want to spend any longer in the room looking for them! They were really big and running around so quickly and it was really scary. This was not the ending to the family birthday we had hoped for and we had a child in our party so they were really upset and terrified. We immediately called Reception and thankfully, they moved us to another room, which we appreciated. It was a lower class of suite but we didn't care as we wanted to be as far away from the cockroaches as possible. The next day we received a telephone call from Reception offering to move us to another suite at the same level as the one we booked. We declined as that would be 3 rooms in less than 24 hours! We had also spent most of the previous night checking the new room and going through our bags and clothing several times in case there were any others. We were exhausted as we didn't sleep at all and it really ruined our entire stay. We were also only there for two nights so just decided to put up with it but we never actually got to stay in the level of room we paid for unfortunately. We didn't hear from the Manager at all which we thought was pretty poor customer relations. We were also very uneasy as we were constantly checking for other cockroaches in the room, restaurant, bar, pool etc and just couldn't relax at all. We also noticed a very, very, large number of ants at the front of the hotel which, combined with our cockroach ordeal, did suggest the pest control needed more attention. Upon checking out, the Receptionist gave us the impression that this was not a surprise to them but that was just the perception we had. We would NEVER stay in this hotel or chain again and would NOT RECOMMEND Protur Turo Pins on the basis of our experience. We have travelled extensively, internationally, and in varied levels of hotel and never had this most unpleasant and appalling experience. It is completely unacceptable in our opinion.