30 August 2023 – 3 September 2023

1. Introduction 

1.1. This promotional competition (“Competition”) is run by Thomas Cook Tourism (UK) Company Limited, incorporated in England and Wales with registered company number 12211539 (“Promoter”) and is open to all residents of the United Kingdom, the Channel Islands or the Isle of Man over the age of 18 years, except for (a) the directors, members, partners, agents, consultants or employees of the Promoter and their immediate families, (b) the directors, members, partners, agents, consultants or employees of any suppliers of any goods or services to the Promoter in respect of this Competition, or (c) the directors, members, partners, agents, consultants or employees of the Promoter’s advertising and promotion agencies and associated companies, and staff.

1.2. The rules set out in this document constitute the rules which will govern the Competition (“Competition Rules”).

1.3. Participation in the Competition by all entrants (“Participants”) constitutes and will be deemed acceptance of these Competition Rules.

2. Competition Period 

This Competition will run from 30 August 2023 until 3 September 2023 or until the Promoter provides a public notice that the Competition has ended, whichever is earlier (“Competition Period”). Entries will only be accepted during the Competition Period.

3. Competition Entry Process 

3.1. This Competition will take place on Instagram. In order to enter the Competition, a Participant must:

3.1.1.    follow the following Instagram pages:

(i)    the official ‘Iconic London’ Instagram page (available at @iconic.london); and
(ii)    the official ‘Thomas Cook Tourism’ Instagram page (available at @thomascook), 
(the “Instagram Pages”);

3.1.2. like the relevant Competition posts on the Instagram Pages; and 

3.1.3. tag a friend in the comment section of the relevant Competition posts on the Instagram Pages.

3.2. Entry is only valid through this medium.

4. Description of the Prize 

4.1. The prize for this Competition is comprised of the following:

4.1.1. ‘Iconic London’ makeup products valued at approximately £250 (“Cosmetic Prize”); and

4.1.2. a ‘Thomas Cook’ discount on a holiday booking valued at approximately £250 (“Holiday Prize”), 
(the Cosmetic Prize and the Holiday Prize shall collectively be referred to as the “Prize”).

4.2. There is one Prize available to be won during Competition Period.

4.3. The Holiday Prize must be redeemed on or before 31 March 2024.

4.4. If applicable, the winner must on request provide the Promoter with a copy of their travel documents in order for the Promoter to arrange the relevant flights. 

4.5. Use of the Prize may be subject to additional terms and conditions, including as applicable to flights and other forms of transport as well as accommodation.

4.6. The Cosmetic Prize will be delivered by the Promoter or its nominated agent to the winner’s address within one month of the winner being notified that they have won the Prize. The Promoter will contact the winner to arrange delivery.

4.7. In order to redeem the Holiday Prize, the winner must send a direct message to the official ‘Thomas Cook Tourism’ Instagram page, in which the winner will provide the Promoter with the winner’s email address and any other details required by the Promoter. The Promoter will then contact the winner to make a holiday booking. The Holiday Prize will be applied to the holiday booking when the winner makes payment for such holiday booking. 

4.8. No Prize, in whole or in part, can be transferred to any other person or exchanged for an alternate prize or for its cash value. The winner may not substitute him/herself with any other person.

5. Winner Selection and Notification 

5.1. The winner will be selected by a random draw process. The draw will take place on or before 5 September 2023 and will consist of all valid entries received during the Competition Period.

5.2. The winner of the Cosmetic Prize will be notified by the Promoter via direct message on their Instagram accounts on or before 5 September 2023. The winner of the Holiday Prize will be notified by the Promoter via an Instagram story posted on or before 5 September 2023 whereby the Promoter will tag the winner of the Holiday Prize, notifying the winner of their selection. If the Promoter is unable to contact the winner, he/she will be disqualified and a substitute winner may at the discretion of the Promoter be selected, using the same winner selection process.

6. Winner Verification 

6.1. The Prize will only be awarded after successful verification of the winner. Failing successful verification of any winner, a substitute winner may be selected at the discretion of the Promoter.

6.2. The Promoter reserves the right to carry out audits in respect of any winner to verify their eligibility and/or the validity of the winner entry. The Promoter may disqualify any winner if any fraud or cheating or related activity is suspected, including without limitation, through the manipulation of entries or otherwise falsifying data. All entries, participants or travel partners determined by the Promoter or their agents to be invalid or ineligible will forfeit all rights to any Prize and will not be compensated in any way.

7. Prize Forfeiture 

7.1. The winner must communicate his/her full details to the Promoter or its agent as requested by the Promoter or its agent. Failure to do so may result in forfeiture of the Prize.

7.2. If a winner is unable to attend, receive or utilise (as applicable) the Prize then the entire Prize shall be forfeited. There will be no compensation, in any form, including, but not limited to monetary compensation and/or rescheduling, to any party, irrespective of the reason/s for the inability of that winner to attend, receive or utilise (as applicable) the Prize.

7.3. Time permitting and subject to the Promoter’s approval, where a Prize is forfeited a substitute winner may be chosen in the same manner as the original winner was chosen.

8. General 

8.1.    No person may win more than one Prize in this Competition.

8.2.    In the event of a dispute, the Promoter’s decision is final and binding and no correspondence will be entered into.

8.3.    The timelines stated by the Promoter or its agent must be adhered to. Failing adherence to any timeline, at any stage, may result in disqualification and forfeiture of the Prize in its entirety with no compensation to any party by the Promoter.

8.4.    The Promoter will not share any personal information with any third party except where such disclosure is necessary to enable the Promoter to provide, deliver or in any other way give effect to these Competition Rules and/or the Prize, where such disclosure is (i) in accordance with the Promoter’s privacy policy available at https://www.thomascook.com/privacy-policy; and (ii) as permitted by law, including where consent to the Promoter sharing personal information is obtained from the winner(s). By entering the Competition, each Participant hereby consents to the Promoter’s use of their personal information, but solely for the purposes contemplated in these Competition Rules and in accordance with this paragraph 8.4.

8.5.    The Promoter may make media announcements or publish the names and/or photographs of the winner(s) without remuneration being made payable to the winner, provided that any such person may expressly elect to decline this by written communication to the Promoter.

8.6.    Should the Prize not be available despite the Promoter’s reasonable endeavours to procure the Prize, the Promoter reserves the right to substitute the Prize with another of equal value as determined in the Promoter’s sole discretion and subject to availability. No person will be compensated in any way in this instance by the Promoter.

8.7.    The Promoter will not be responsible for any costs, expenses or other liabilities incurred by the winner which are not expressly contemplated as part of the Prize.

8.8.    These Competition Rules may be amended by the Promoter on public notice at any time during the Competition Period or thereafter. These Competition Rules will be interpreted by the Promoter only.

8.9.    The Promoter reserves the right to alter, amend or cancel this Competition in whole or in part. Any alterations, amendments or cancelations will be interpreted by the Promoter only. In the event of an alteration, amendment and/or cancellation the Promoter will not compensate any individual for any reason whatsoever.

8.10.    Each Participant represents, warrants and undertakes that it shall not nor shall any entry:

8.10.1.    disparage the Competition, the Promoter or any member of the Promoter’s group in any way;

8.10.2.    violate a third party’s rights, including intellectual property rights;

8.10.3.    harass, bully or unlawfully discriminate against Promoter personnel or third parties;

8.10.4.    make false or misleading statements;

8.10.5.    contain content which is inappropriate, indecent, hateful or defamatory;

8.10.6.    promote bigotry, racism, hatred or harm against any group or individual or promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation or age; and

8.10.7.    breach any applicable law.

8.11.    The Promoter may immediately disqualify any entry and remove any content which it determines contravenes or may contravene these Competition Rules (including paragraph 8.10 above). All Participants and the winner hereby indemnify and hold harmless the Promoter, its respective associated companies (directors, officers and employees) and agents, against any and all claims for any loss or damages, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever connected to or arising out of their participation in any way in this Competition or their receipt, participation, ownership and/or use of the Prize. This indemnity is not intended to exclude any liability for any person which cannot be excluded by applicable law.

8.12.    The Promoter shall not be responsible for any lost, damaged, corrupted, delayed, incorrect or incomplete entries for any reason whatsoever. Proof of sending an entry will not be accepted as proof of receipt of such entry. The Promoter shall not be responsible for the failure of any technical element relating to this Competition that may result in an entry not being successfully submitted. The Promoter is not responsible for lost, damaged or delayed entries as a result of any network, computer or mobile phone hardware or software failure of any kind. No applications from agents, third parties, organized groups or applications automatically generated by computer will be accepted. Entries will only be accepted if they comply with all entry instructions. Any form of network or systems manipulation including but not limited to Botnets, Sim Farms, Trojans, SMS malware may not be used when entering the Competition.

8.13.    By participating in the Competition each Participant will be asked to opt in to the Promoter marketing its products and campaigns to the Participant, and where the Participant opts in the Promoter shall be entitled to use the details provided by the Participant for these purposes. 

8.14.    The Promoter shall not be in breach of these Competition Rules nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure result from events, circumstances or causes beyond its reasonable control. 

8.15.    These Competition Rules and any non-contractual rights or obligations arising out of or in relation to them, shall be governed by and construed in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the English courts for any dispute arising in connection with the Competition Rules or the Competition.

8.16.    These Competition Rules are also available on www.thomascook.com.