Cook's Club Competition

COOK’S CLUB HERSONNISOS COMPETITION RULES

1st October 2021 until 7th October 2021

1. Introduction

1.1. This promotional competition (“Competition”) is run by Thomas Cook Tourism (UK) Company Limited, incorporated in England and Wales with registered company number 12211539 (“Promoter”) and is open to all residents of the United Kingdom, the Channel Islands or the Isle of Man over the age of 18 years, except for (a) the directors, members, partners, agents, consultants or employees of the Promoter and their immediate families, (b) the directors, members, partners, agents, consultants or employees of any suppliers of any goods or services to the Promoter in respect of this Competition, or (c) directors, members, partners, agents, consultants or employees of the Promoter’s advertising and promotion agencies, associated companies, and participating outlet owners and staff.

1.2. The rules set out in this document constitute the rules which will govern the Competition (“Competition Rules”).

1.3. Participation in the Competition by all entrants (“Participants”) constitutes and will be deemed acceptance of these Competition Rules.

2. Competition Period

This Competition will run from Friday 1st October 2021 12PM until Thursday 7th October 2021 12PM or until the Promoter provides a public notice that the Competition has ended, whichever is earlier (“Competition Period”). Entries will only be accepted during the Competition Period.

3. Competition Entry Process

This Competition will take place on Instagram. In order to enter the Competition, a Participant must follow the Thomas Cook Instagram Account, like the Competition Instagram post and tag two friends in the comments section of the post, who must also follow @ThomasCook on Instagram. Entry is only valid through this medium. A Participant can enter the Competition as many times as they wish.

4. Description of the Prize

4.1. There is one prize only and the prize for this Competition is as follows and must be redeemed by 15 June 2022. (the “Prize”):

4.1.1. one suite accommodating two people for seven nights at Cook’s Club Hersonissos on a bed and breakfast basis, including one meal (lunch/dinner) and a signature massage (subject to availability);

4.1.2. return flights provided by Corendon on all valid Corendon routes departing from the United Kingdom to Crete and transfers to the hotel, both flights and transfers are for two people.

4.2. If applicable, the winner(s) must on request provide the Promoter with a copy of their travel documents in order for the Promoter to arrange the relevant flights.

4.3. Use of Prizes may be subject to additional terms and conditions, including as applicable to flights and other forms of transport as well as accommodation.

4.4. The Promoter will send the Prize to the winner(s) electronically.

4.5. No Prize, in whole or in part, can be transferred to any other person or exchanged for an alternate prize or for its cash value. A winner may not substitute him/herself with any other person.

5. Winner Selection and Notification

5.1. The winner(s) will be selected by a random draw process. The draw will take place on or before 11th October 2021 and will consist of all valid entries received during the Competition Period.

5.2. The winner(s) will be selected by a judge appointed by the Promoter who will consider all valid entries provided during the Competition Period and decide, in his/her sole discretion who the winner(s) will be. The judge’s decision is final and no correspondence will be entered into.

5.3. The winner(s) will be notified by the Promoter via Direct Message on Instagram on or after 11th October 2021. If the Promoter is unable to contact the winner(s), including if they fail to respond to the Direct Message within 4 days, he/she will be disqualified and a substitute winner may at the discretion of the Promoter be selected, using the same winner selection process.

6. Winner Verification

6.1. The Prize will only be awarded after successful verification of the winner(s). Failing successful verification of any winner(s), a substitute winner may be selected at the discretion of the Promoter.

6.2. The Promoter reserves the right to carry out audits in respect of any winner(s) to verify their eligibility and/or the validity of the winner(s) entry. The Promoter may disqualify any winner(s) if any fraud or cheating or related activity is suspected, including without limitation, through the manipulation of entries or otherwise falsifying data. All entries, participants or travel partners determined by the Promoter or their agents to be invalid or ineligible will forfeit all rights to any Prize and will not be compensated in any way.

7. Prize Forfeiture

7.1. The winner(s) must communicate his/her full details to the Promoter or its agent as requested by the Promoter or its agent. Failure to do so may result in forfeiture of the Prize.

7.2. If a winner is unable to attend, receive or utilise (as applicable) the Prize then the entire Prize shall be forfeited. There will be no compensation, in any form, including, but not limited to monetary compensation and/or rescheduling, to any party, irrespective of the reason/s for the inability of that winner to attend, receive or utilise (as applicable) the Prize.

7.3. Time permitting and subject to the Promoter’s approval, where a Prize is forfeited a substitute winner may be chosen in the same manner as the original winner was chosen.

8. General

8.1. No person may win more than one Prize in this Competition.

8.2. In the event of a dispute, the Promoter’s decision is final and binding and no correspondence will be entered into.

8.3. The timelines stated by the Promoter or its agent must be adhered to. Failing adherence to any timeline, at any stage, may result in disqualification and forfeiture of the Prize in its entirety with no compensation to any party by the Promoter.

8.4. The Promoter will not share any personal information with any third party except where such disclosure is necessary to enable the Promoter to provide, deliver or in any other way give effect to these Competition Rules and/or the Prize, where such disclosure is (i) in accordance with the Promoter’s privacy policy available at www.thomascook.com/privacy-policy; and (ii) as permitted by law, including where consent to the Promoter sharing personal information is obtained from the winner(s). By entering the Competition, each Participant hereby consents to the Promoter’s use of their personal information, but solely for the purposes contemplated in these Competition Rules and in accordance with this paragraph 8.4.

8.5. The Promoter may make media announcements or publish the names and/or photographs of the winner(s) without remuneration being made payable to the winner(s), provided that any such person may expressly elect to decline this by written communication to the Promoter.

8.6. Should the Prize not be available despite the Promoter’s reasonable endeavours to procure the Prize, the Promoter reserves the right to substitute the Prize with another of equal value as determined in the Promoter’s sole discretion and subject to availability. No person will be compensated in any way in this instance by the Promoter.

8.7. The Promoter will not be responsible for any costs, expenses or other liabilities incurred by the winner(s) which are not expressly contemplated as part of the Prize.

8.8. These Competition Rules may be amended by the Promoter on public notice at any time during the Competition Period or thereafter. These Competition Rules will be interpreted by the Promoter only.

8.9. The Promoter reserves the right to alter, amend or cancel this Competition in whole or in part. Any alterations, amendments or cancelations will be interpreted by the Promoter only. In the event of an alteration, amendment and/or cancellation the Promoter will not compensate any individual for any reason whatsoever.

8.10. Each Participant represents, warrants and undertakes that it shall not nor shall any entry:

8.10.1. disparage the Competition, the Promoter or any member of the Promoter’s group in any way;

8.10.2. violate a third party’s rights, including intellectual property rights;

8.10.3. harass, bully or unlawfully discriminate against Promoter personnel or third parties;

8.10.4. make false or misleading statements;

8.10.5. contain content which is inappropriate, indecent, hateful or defamatory;

8.10.6. promote bigotry, racism, hatred or harm against any group or individual or promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation or age;

8.10.7. breach any applicable law.

8.11. The Promoter may immediately disqualify any entry and remove any content which it determines contravenes or may contravene these Competition Rules (including paragraph 8.10 above). All Participants and the winner(s) hereby indemnify and hold harmless the Promoter, its respective associated companies (directors, officers and employees) and agents, against any and all claims for any loss or damages, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever connected to or arising out of their participation in any way in this Competition or their receipt, participation, ownership and/or use of the Prize. This indemnity is not intended to exclude any liability for any person which cannot be excluded by applicable law.

8.12. The Promoter shall not be responsible for any lost, damaged, corrupted, delayed, incorrect or incomplete entries for any reason whatsoever. Proof of sending an entry will not be accepted as proof of receipt of such entry. The Promoters shall

not be responsible for the failure of any technical element relating to this Competition that may result in an entry not being successfully submitted. The Promoter is not responsible for lost, damaged or delayed entries as a result of any network, computer or mobile phone hardware or software failure of any kind. No applications from agents, third parties, organized groups or applications automatically generated by computer will be accepted. Entries will only be accepted if they comply with all entry instructions. Any form of network or systems manipulation including but not limited to Botnets, Sim Farms, Trojans, SMS malware may not be used when entering the Competition.

8.13. By participating in the Competition each Participant will be asked to opt in to the Promoter marketing its products and campaigns to the Participant, and where the Participant opts in the Promoter shall be entitled to use the details provided by the Participant for these purposes.

8.14. The Promoter shall not be in breach of these Competition Rules nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure result from events, circumstances or causes beyond its reasonable control.

8.15. These Competition Rules and any non-contractual rights or obligations arising out of or in relation to them, shall be governed by and construed in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the English courts for any dispute arising in connection with the Competition Rules or the Competition. 8.16. These Competition Rules are also available on https://www.thomascook.com/legal/terms-and-conditions-cooks-club-competition.