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ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
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ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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- Overview
- Location
- Reviews
Experience an amazing stay in our stunning, brand new 121 room Holiday Inn Express & Suites, located in the premier Prairie Stone Business Park in Hoffman Estates, IL. We are conveniently located off Route 59 and I-90.Whether you are in town for business, pleasure or both, our property is perfect for guests wishing to experience all the entertainment the park has to offer, including visiting the NOW Arena, one of Chicago area's largest arenas showcasing sports and other events. Next door to us includes Cabela's, which features the finest camping, boating, fishing and hunting gear, & Main Event, which features 22 state-of-the-art bowling, gravity ropes, laser tag, etc. Just 1 mile away is The Arboretum of South Barrington, where our guests can shop, dine and play. It includes an upscale mix of shops, restaurants, and entertainment venues including iPic Theaters, Pinstripes, and Coopers Hawk Winery.Our guestrooms provide a personal retreat to relax in our sleek and modern guest rooms. All guest rooms feature amenities such as HDTV's with IHG Studio allowing guests to cast med from their devices, fridge, microwave, Keurig coffeemaker, and an in room safe. Guest will enjoy our 24-hour fitness center & business center, complimentary Hot Express Start Breakfast & WiFi, and heated indoor pool which will make your time away from home as comfortable as possible!
Location

Chicago, Illinois, USA
Address: 5235 Prairie Stone Parkway, Hoffman Estates, USA
Phone: +118474506170
Reviews
Tripadvisor rating
Good
16 reviews
Rooms
Location
Service
Value
Cleanliness
No frills
I encountered some lackluster staff, & room issues which I will explain in detail. Upon checking in I was not warmly greeted nor was my platinum status acknowledged, only after I made a comment was I offered a bottle of water. I discovered the beds were not clean there were visible stains on the comforter, the room smelled vinegary, bathroom toiletries were open. I called front desk asked for my room to be cleaned or to bring another room key & she told me to come down cause she’s too busy. I said I’m not able, I need you bring me the new room key or send me house keeping. She comes up and asked to see the issue & rolled her eyes. She brings me to the room which was down the hall & leaves before testing the key. When I try to enter the room the keys don’t work. I call she says you need to come down to get the new key, at this point I’m furious, I’m starving tired etc. I just want to shower and eat my dinner, what a concept right?! She gives me attitude & says did you try the right key? Again, I explain to her and she too had the same issue. I finally get in my room which was ok. Nothing to write home about. Ironing board that was melted & the fabric was torn. Unreal, this is honestly such a cheap replacement yet they didn’t do it. The room also had caulking peeling from the air conditioning unit & lacked basic upkeep. You could hear every movement in the hall . The breakfast was sad. I won’t come back nor recommend this place.
$150 OVERCHARGE !
Hotel thinks it is perfectly fine to charge everyone staying there for the actions of a couple kids. Apparently a couple kids from a different team that was staying there were caught on video doing some damage. The management's response is to levy a $150 extra cleaning fee on everyone staying there. Employee at front desk refused to address the extra charges. STAY HERE AT YOUR OWN RISK!
Worst hotel ever!
Shady business. Stayed with my son's hockey team. Another team supposedly damaged something. Management charged 50+ people $150 when a couple of kids caused it. No manager on site to dispute. Horrible service. Do not stay at this hotel.
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