Gallery

Turkey Antalya Side

Serenis Hotel

Name: Serenis Hotel, Turkey, Antalya, Side | Thomas Cook
Address: Ilica Mah. 11. Sok. No:1A/1 KUMKOY SIDE ANTALYA, 1, Side - Manavgat / Antalya, 07600, Turkey
Telephone: +902427561500
Price range: from £290.56 per person
Rating: 3

366 reviews

Overview
Facilities
Location
Reviews

The hotel is located in the Kumköy district, 5 km from the ancient city of Side, 8 km from Manavgat town centre and just 700 m from the beach. Local amenities can be found within 1 km of the hotel while Antalya Airport is located approximately 62 km away. This all-inclusive hotel has 278 rooms (143 standard, 48 bunk-bedded family rooms and 71 family connected rooms). There are 2 outdoor pools connected by a waterfall and 2 waterslides in the spacious garden. Guests are welcomed in the modernly designed lobby with 24-hour reception and check-out service, a hotel safe and lift access.

7 nights

All Inclusive

from £291 pp

£581 total price

Facilities

Key facilities

Kids Entertainment
Air-con
Kids play area
Outdoor pool
Water slides
Wifi

Other

Kids Entertainment
Sauna
Massage
Entertainment Program
24 hr reception
Air-con
Bar
Bike Hire
Car park
Cot
High chairs
Kids play area
Laundry
Lift
Located on a main street
Medical service
Outdoor pool
Pool Table
Restaurant
Safe
Shop(s)
Table tennis
Water slides
Wifi
Aerobics
Aqua fit
Beach volleyball
Canoeing
Catamaran sailing
Diving
Jet skis
Luggage room
Paddle tennis
Pedal boats
Poolside snack bar
Sailing
Salon
Surfing
Tennis
Volleyball
Waterskiing
Windsurfing
Kids Club

Location

Side, Antalya, Turkey

Address: Ilica Mah. 11. Sok. No:1A/1 KUMKOY SIDE ANTALYA, 1, Side - Manavgat / Antalya, Turkey
Phone: +902427561500

Reviews

Tripadvisor rating

366 reviews

Cleanliness

Rooms

Sleep Quality

Location

Value

Service

3* hotel

Nov 2022 | 226radekm

It is not a 5* hotel - maybe it was, but in the past… now, it is good quality 3* hotel. Everything starts with the stuff and management snd this is why this hotel is not as good at it should. They do not invest to the quality. Therfore you cannot simply compare it with the hotels located at the same area. All of them are better, but again. Hotel Serenis has everything, good food, several outdoor pools, beach bar, shops, etc. But all is open only as it must be… there is no idea how to make it good. If you take it as 3* you will be more then pleased, but if you expect good quality, entertainment look for another hotels in the area.

Holiday Shambles

Oct 2022 | Bi_Ali77

4 people put into a room with 1 double bed and 1 single, I spoke to 4 different people including the holiday rep and this was not resolved. After this we received a pull out uncomfortable bed for the rest of the stay. This was supposed to be a 4 star hotel and this is how we were treated. In the hotel information it advises that the hotel is English speaking, this was also a lie as there were huge communication problems as the only person who spoke English was our holiday rep that we met once. On arrival we were not given a tour and just shown to our room. We booked this holiday specifically based on the fact that it was advised there would be entertainment every night however, this was also a lie. There was no entertainment at night until Wednesday 26th October and we left on Friday 28th October that too in a cramped lobby. I do not understand how this holiday was advertised as a 4 star hotel when even the most basic hotels in the UK have travel irons. This holiday was a shambles from start to finish, I don’t understand how you are still in business. Food was awful, you'd think it would at least have decent Turkish food but then again couldn't get chicken nuggets right. AVOID LIKE the PLAGUE

Read the reviews and take notice

Oct 2022 | Roxyskyehoney

Never written a review before but feel people need to know about Serenis. 4th time we have been to this hotel so didn't look at reviews that was a big mistake.Arrived at 9.30 pm with our son and 2 teenage granddaughters. We were only offered soup. First day we went down to the pools there was faeces on both stairways it was there for the 2 weeks we stayed even though told reception. The wave machine at the pools was never on as before. Food hall had little choice as no cooking outside as before . No tables around the pool as before. Kept running out of food caused arguments in the queues. Most of the waiters were miserable No Turkish night which was disappointing Air con was pointless Room service not good in granddaughters room. Only had 3 shows in 2 weeks and 1 was a repeat. We will never go back again . Gone from a 5 star to a 3 half very disappointed this time.