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- Overview
- Facilities
- Location
- Reviews
The hotel is located in the Kumköy district, 5 km from the ancient city of Side, 8 km from Manavgat town centre and just 700 m from the beach. Local amenities can be found within 1 km of the hotel while Antalya Airport is located approximately 62 km away. This all-inclusive hotel has 278 rooms (143 standard, 48 bunk-bedded family rooms and 71 family connected rooms). There are 2 outdoor pools connected by a waterfall and 2 waterslides in the spacious garden. Guests are welcomed in the modernly designed lobby with 24-hour reception and check-out service, a hotel safe and lift access.
7 nights
All Inclusive
from £291 pp
£581 total price
Facilities
Key facilities
-
Kids Entertainment
-
Air-con
-
Kids play area
-
Outdoor pool
-
Water slides
-
Wifi
Other
- Kids Entertainment
- Sauna
- Massage
- Entertainment Program
- 24 hr reception
- Air-con
- Bar
- Bike Hire
- Car park
- Cot
- High chairs
- Kids play area
- Laundry
- Lift
- Located on a main street
- Medical service
- Outdoor pool
- Pool Table
- Restaurant
- Safe
- Shop(s)
- Table tennis
- Water slides
- Wifi
- Aerobics
- Aqua fit
- Beach volleyball
- Canoeing
- Catamaran sailing
- Diving
- Jet skis
- Luggage room
- Paddle tennis
- Pedal boats
- Poolside snack bar
- Sailing
- Salon
- Surfing
- Tennis
- Volleyball
- Waterskiing
- Windsurfing
- Kids Club
Location

Side, Antalya, Turkey
Address: Ilica Mah. 11. Sok. No:1A/1 KUMKOY SIDE ANTALYA, 1, Side - Manavgat / Antalya, Turkey
Phone: +902427561500
Reviews
Tripadvisor rating
 
366 reviews
Cleanliness
Rooms
Sleep Quality
Location
Value
Service
3* hotel
It is not a 5* hotel - maybe it was, but in the past… now, it is good quality 3* hotel. Everything starts with the stuff and management snd this is why this hotel is not as good at it should. They do not invest to the quality. Therfore you cannot simply compare it with the hotels located at the same area. All of them are better, but again. Hotel Serenis has everything, good food, several outdoor pools, beach bar, shops, etc. But all is open only as it must be… there is no idea how to make it good. If you take it as 3* you will be more then pleased, but if you expect good quality, entertainment look for another hotels in the area.
Holiday Shambles
4 people put into a room with 1 double bed and 1 single, I spoke to 4 different people including the holiday rep and this was not resolved. After this we received a pull out uncomfortable bed for the rest of the stay. This was supposed to be a 4 star hotel and this is how we were treated. In the hotel information it advises that the hotel is English speaking, this was also a lie as there were huge communication problems as the only person who spoke English was our holiday rep that we met once. On arrival we were not given a tour and just shown to our room. We booked this holiday specifically based on the fact that it was advised there would be entertainment every night however, this was also a lie. There was no entertainment at night until Wednesday 26th October and we left on Friday 28th October that too in a cramped lobby. I do not understand how this holiday was advertised as a 4 star hotel when even the most basic hotels in the UK have travel irons. This holiday was a shambles from start to finish, I don’t understand how you are still in business. Food was awful, you'd think it would at least have decent Turkish food but then again couldn't get chicken nuggets right. AVOID LIKE the PLAGUE
Read the reviews and take notice
Never written a review before but feel people need to know about Serenis. 4th time we have been to this hotel so didn't look at reviews that was a big mistake.Arrived at 9.30 pm with our son and 2 teenage granddaughters. We were only offered soup. First day we went down to the pools there was faeces on both stairways it was there for the 2 weeks we stayed even though told reception. The wave machine at the pools was never on as before. Food hall had little choice as no cooking outside as before . No tables around the pool as before. Kept running out of food caused arguments in the queues. Most of the waiters were miserable No Turkish night which was disappointing Air con was pointless Room service not good in granddaughters room. Only had 3 shows in 2 weeks and 1 was a repeat. We will never go back again . Gone from a 5 star to a 3 half very disappointed this time.
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