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ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
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ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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- Overview
- Facilities
- Location
- Reviews
Neptuno Hotel & SPA is located in the heart of Calella, 300m away from the beach, 54km away from Girona, 57km away from Barcelona, 22km away from Blanes Convent, and 42km away from Girona-Costa Brava Airport.Facilities and services include balcony/terrace, car parking, business services, conference room, fitness facilities, spa facilities, massage, pets are allowed, outdoor pool, restaurant, and bar.Rooms feature air conditioning, cable/satellite TV, telephone, desk, mini bar, coffee/tea making facilities, mini-fridge, soundproof room, room service, free wi-fi, non-smoking room, safety deposit box, private bathroom, bathroom amenities, and hairdryer.Please note that some of the facilities above may be closed due to weather/seasonal conditions.Address: Sant Josep, 84 08370 Calella, Spain
Facilities
Key facilities
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Air-con
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Pool
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Wifi
Other
- Sauna
- Spa
- 24 hr reception
- Air-con
- Bar
- Lift
- Pool
- Restaurant
- Safe
- Terrace
- Wifi
Location

Calella, Costa Brava, Spain
Address: c Sant Jose 84, Calella, Spain
Phone: 0034 937 690 311
Reviews
Tripadvisor rating
Good
837 reviews
Location
Service
Value
Sleep Quality
Cleanliness
Rooms
A Hidden Gem!
Wow, what a holiday! After two previous trips to Calella, staying in noisy hotels, I asked for a recommendation for a hotel from one of the local cafes I regularly used. They suggested The Neptuno, omg! What a fabulous place! The rooms are lovely, clean, spacious enough and equipped with a tv, fridge, hairdryer, a safe as well as your usual tea, kettle etc. You are given a complimentary bottle of water which was needed when we arrived. We were booked on a bed & breakfast basis which was perfect for us and the buffet was gorgeous. I think I went up 5 times every morning! It all tasted amazing and was kept topped up and fresh the whole time. We used both the Beach Club and The Spa that is part of the hotel which just rounded off our stay perfectly. The best thing about the hotel though was the staff. Barbara,Hector, Xavi, Mohammed Nellie and Jorge were just the best!. But they were all fabulous. They were so friendly, welcoming and helpful especially after I had been in an accident on the bus transfer to the hotel from the airport, supplying ice packs and recommending dentists for my injuries as well as taxis to the hospital. I CANNOT RECOMMEND THIS BEAUTIFUL HOTEL ENOUGH AS SOMEWHERE TO STAY ! I will definitely be returning as soon as I can
Very disappointed with service
Very disappointed... First hotel to ever refuse me and my partner from bringing breakfast food to our room I've been all over the world and I have been been refused to bring food back to our room.....
Nice hotel
On arrival thought we was going to get a Happy welcome? The young man with bright blue eyes could not crack a SMILE, so we booked in paid our Spain added Tax then we had to pay €50 Euros for the Towels in our room! That just annoyed us, then we went to our room supposed to be Superior obviously it doesn’t match English expectations but it was a nice room. The staff in the restaurant are miserable but cleaners are friendly i am done I will not return to spain. So when you get your €50 euros back… they get the cleaner to check your room & do a towel count!! Must of been waiting at least 20 mins! The food was okay plenty of choice but you struggle to find a clean table especially at breakfast time (go early) as they don’t have enough staff to make up tables. Management very helpful/ think they need to be in the restaurant permanently as the staff seem to work better.
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