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Anantara Iko Mauritius Resort & Villas

Mauritius Mauritius Côte Est

223 reviews

Nestled on Le Chaland Beach on the southeastern coast of Mauritius, Anantara Iko Mauritius Resort & Villas is your gateway to traditional Mauritian culture and spectacular natural wonders. Base yourself in serene tropical gardens surrounding one of the finest Mauritius resorts. Embark on local excursions to discover tea plantations and rum distilleries. Learn the spice secrets of Creole cuisine. Go hiking in La Vallée de Ferney, or explore nearby Mahébourg, the original capital city. Uncover the island's stories and return to rejuvenating hammam spa rituals, steps from golden sands.

Location

Côte Est, Mauritius, Mauritius

Address: 51510, Blue Bay Marine Park, 0, Mauritius Island, Mauritius

Phone: +23057482452

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Reviews

Tripadvisor rating

4.5

Excellent

223 reviews

Cleanliness

Sleep Quality

Rooms

Location

Value

Service

New property, decent stay. Average overall

Aug 2022 | SujayGudi

We booked our stay at Anantara online, and then later changed dates as well. The overall reservation experience was quite smooth and efficient and the reservation team was very prompt in replying to emails. This was our third property in our overall vacation in Mauritius. We definitely stayed at a much better property during our first few days (Lux Grand Gaube). Anantara is a new property (2019) and hence is nice in terms of it build quality and all. However, during our stay, it looked like they were grossly understaffed. The room cleaning wasn’t happening on time. One day we had to follow up literally 5 times before the room cleaning happened and water bottles, coffee etc replenished directly in the evening at 6pm. The room wasn’t even fully cleaned properly. The poor cleaning lady had been working since 6 am in the morning. I inquired and understood that there were only a total of 15 cleaning staff for the entire property. The issue with understaffing also could be seen at their restaurants. The wait times at restaurants kitchens was quite high, but the wait staff was quite polite, patient and courteous. The same understaff was seen at kids club, where there was only 1 caretaker for all kids and she was always busy. We couldn’t leave our child at the club after seeing the situation. The swimming pool was quite cold (non heated pool), and dirty, since the property is quite green with trees all around, so it was continuously getting dirty due to windy weather and no one seemed to clean it. The beach was quite rough (nothing related to the property) although the property is situated closest to the biggest lagoon of Mauritius, but seems like the property wasn’t able to utilize it to their advantage. Overall, the property was decent, but could’ve been much better with more staff.

Spa Experience

Jul 2022 | tatianarD5546IL

I had a great pleasure to experience the most relaxing massage with lovely spa therapist Yashna in Anantara resort. She has a very nice touch and knows how to make you feel relaxed after a hard working day. In fact I had the best head massage with her. She is very polite, professional and pays a detailed attention to your needs during the treatment. I highly recommend her. Also all the staff in the spa is super sweet and professional. Always make you feel very welcomed. Looking forward for the next massage here. Tatiana.

I wouldn’t stay here for free

Jul 2022 | Maps06421328141

Yes you read it right, I wouldn’t even stay at the Anantara Mauritius for free..this clearly has to be the worst resort I’ve ever paid for considering I’ve been to my fair share of beach resort destinations that includes Mauritius, Maldives, Phuket, Bali and many other places. But this has to be the worst. Location : in the middle of nowhere literally in the middle of the fields. Many people I came across in Mauritius and happened to talk about the hotel guess what the locals don’t even know that there is a hotel named Anantara Iko Mauritius exist. The hotel is so isolated that even the locals don’t know about it. Welcome and check in : ha ha ha what joke.. there was this single person who was at the arrival counter of the resort who showed us to the lobby and checked us in and before I forget took care of our bags as well.. one single person. Since we arrived an hour earlier than our check in time we were told the room wasn’t ready although the hotel never seems to have more than 30-40 guests at breakfast or the pool or intact any of the restaurant but since we arrived early we decided to check the healthy restaurant for lunch. There was no one over there when we arrived at the restaurant some one came running from behind and handed out the menus to us the restaurant was empty with nobody dining or drinking, we called of our plans to have a healthy lunch and went to a place where they were serving pizzas and other food .. even there they only had 3 other tables occupied.. after our lunch we went back to the lobby to ask about our room and we were told we’ll have to wait a bit more, this time it was way past our check in time.. Finally checked in way past 3.30 pm and entered the room Room: the room is so dimly lit with most of the lights not even working .. the building layout of the rooms and design felt like living in a hostel. Inside the room the tv and the phone decide themselves when they want to work and when they don’t.. the bathrooms are poorly designed with water logging each time you have shower not more than 5 minutes, there seems to be serious problems with drainage. No proper toiletries and amenities were available in the room, no ironing stand or iron, no toothbrushes, no umbrella, no blow dry for hair, no mini bar snacks, so many things missing from the room.. mold all over the bathroom .. for a hotel only build 2-3 years ago this place looks like it has already seen its glory days.. they have a store inside the hotel where they sell minibar snacks. What a joke !! Food: The buffet breakfast had the basic bakery, eggs and a waffle station the food tasted alright.. that’s it can’t speak on the freshened of the fruits and salads and cheese they looked like they had been cut a day before or something .. juices were canned and not fresh .. some hot foods were never replenished once over. Like potatoes and rice. Lunch at Horizon restaurant was okay they advertise as a fresh pizza restaurant but we have had enough fresh dough pizzas to know what fresh pizzas look and taste like.. I’m afraid the pizzas over here were just like any other fast food pizza joint.. the pastas and other curry dishes we tried were just average at best. Dinner at sea fire salt literally has a couple of things to choose from the menu. After the 2nd day eating at the hotel we booked a cab and started going out to eat or meals.. the food over here was so limited in choice that we preferred paying extra for cabs and eating out. Mind you since this hotel is in the middle of no where a ride to decent local restaurant takes about 30 minutes. Service : the hotel seems to be extremely short staffed and you keep on seeing the same faces everywhere. The staff also seem very uninterested when you walk past them no hello, no greetings . They will only respond to you if you happen to ask them something .. I’m not sure if the people over here have received any kind of training to be in the hospitality industry. Spa: we were really looking forward to it. But this again seems very short staffed, there was only one person who was doing all the treatments back to back. The back massage I got felt nothing.. in fact it even ended earlier than it’s stipulated time.. don’t know why.. didn’t even bother to ask why!! Beach and other amenities: the beach is not private it’s a public beach so the hotel doesn’t provide a beach service like towels, beds, drinks or anything.. no mention about a daily program at the hotel .. no signs of a buzzing kids club which tells you families don’t prefer to stay over here.. all in all a very dull place and you keep going back to your mobile phone or your book for some entertainment.. that’s how dull and depress this place is.. Upon checking out nobody asked us how was our stay.. just went through the motions of paying and settling the bills and signing papers.. that’s it no good byes , no nothing.. Did spend 200 euro a night on bed and breakfast food and others were extra..and at the end of the day, felt we could have opted for a better place even if it meant paying extra for another hotel. Because we came to this place after staying 4 amazing nights and paying double of what we had paid over here at a truly 5 star resort. I would gladly return back to Mauritius and even pay extra to stay somewhere else.. but wouldn’t stay here even for free !!

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