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INTRODUCING

CHOOSE YOUR
FAVOURITE SUNBED

AVAILABLE IN SELECTED HOTELS

New for summer 2018

Family holidays are all about togetherness and spending quality time with the people you love. So we want to make sure you’re able to make the most of those valuable moments when you’re away and not waste a single one of them. How would you like to Choose Your Favourite Sunbed and pre-book it before you’ve even left your house? Soon you’ll be able to do just that and pick exactly where you and your family want to spend your days around the pool, together. Along with our Choose Your Room service, it’s yet another great way that we’re helping you to personalise your package holiday and make it as stress-free as possible..

Choose the right sunbed for you

STEP 1

Step 1

If you’re staying at a hotel where Choose Your Favourite Sunbed is available, and you’re eligible to use the service, we’ll send an email six days before you travel with instructions on how to book. Unfortunately, we can’t guarantee everyone will be offered this option due to operational reasons*.

Step 2

STEP 2

Simply follow the link in the email to see a map and pool plan of your hotel. It’ll show all the available sunbeds and their prices. Then all you have to do is decide where you’d like to be. Maybe you want a nice cool corner in the shade? Or perhaps you want to be close to the kids’ pool? The choice is yours.

Step 3

STEP 3

Head off on your holiday knowing that when you arrive at your hotel, you’ll already have your chosen sunbed reserved; perfect for your needs. And what’s more? It’ll be yours for the duration of your holiday, meaning it’ll still be there when you come back from your lunch. So relax and enjoy!

Book your sunbed & get a free Calypso sunscreen

Thomas Cook is partnering with Calypso to provide free sun care protection to customers who book their sunbed in advance this summer.

Thomas Cook has teamed up with sun care brand Calypso this Summer to give away free bottles of 30SPF or 40SPF sun cream. Offer applies to selected Thomas Cook holidays where Reserve Your Favourite Sunbed applies and is booked.

FIND OUT MORE
Calypso Sun Protection
Visit our Customer Support page for more information about Choose Your Favourite Sunbed.

*Terms & Conditions:

The Choose Your Favourite Sunbed service is offered at selected hotels booked as part of a Thomas Cook package holiday, when you travel after 20 February 2018. Selected customers, who have booked directly with Thomas Cook via our stores (including The Co-operative Travel), or website, will receive an e-mail around 6 days before departure, providing the option to choose and confirm a specific sunbed at the hotel.  The hotel management will determine the specific areas of the hotel grounds where sunbeds can be reserved. Each sunbed costs £25 and is reserved for the whole of your stay (excluding the day of arrival). You can make changes to your reserved sunbed throughout your stay. Changes submitted through the portal, or reception, by 14:00 local time will be valid from the next morning. The service can be withdrawn without notice. The service may not be offered to all customers due to operational reasons, as the hotel has to manage its availability to ensure an allocation of sunbeds are still available for customers who do not wish to use this service. A reserved sunbed may not include a parasol – parasols are subject to availability.

 

 

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