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Hilton Sofia

Bulgaria Sofia Sofia

1729 reviews

The following services and amenities are available, but with **reduced service**: Breakfast, Room Service.The following services and amenities are currently **not available**: Executive Lounge.Welcome to the Hilton Sofia in the heart of the vibrant Bulgarian capital city, Sofia. You'll appreciate the stunning backdrop of Vitosha Mountain and our central location opposite the National Palace of Culture, Sofia's Congress Centre. Sofia International Airport is just 25 minutes away, and the capital's boutiques, restaurants, bars and commercial district are all within walking distance. The adjacent South Park is a wonderful place to have a stroll or do some jogging.You'll feel right at home in a modern guest room with plenty of room to relax or catch up on work. Upgrade to one of the Executive Floors and enjoy Executive Lounge access with drinks and snacks during the day. The city and mountain guestroom views will inspire you to explore Sofia.Take advantage of our Health Club with summer terrace, 24-hour fitness center, steam room, sauna and relaxing pool. The massage and Hair and Beauty studios offer a variety of treatments to pamper yourself. Award-winning Seasons Restaurant features delicious local fare and picturesque views of the stunning Vitosha Mountain. Enjoy a specialty brandy or cocktail in the Artists Bar and Café, or savor one of the delicious appetizers, sandwiches and pastries on offer.

This hotel is popular! Rated excellent by 1729 people on Tripadvisor

Facilities

Gym
Air-con
Wifi

Gym
Sauna
Solarium
24 hr reception
Air-con
Bar
Car park
Cot
Currency exchange
Lift
Non-smoking
Restaurant
Safe
Shop(s)
Wifi

Location

Sofia, Sofia, Bulgaria

Address: 1421, 1, Bulgaria Blvd., 1, Sofia, Bulgaria

Phone: 0035929335000

Important information

Travel aware

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Reviews

Tripadvisor rating

4.5

Excellent

1729 reviews

Service

Cleanliness

Rooms

Location

Sleep Quality

Value

Great location but didn't appreciate we were staying during refurbishment so no amenities

Jun 2022 | LindaBeckenham

My partner had not appreciated we were staying during a major refurbishment and realised when we got eMail information through about benefits we'd receive as he is a Hilton Diamond member and the Executive Lounge was closed; as was the restaurants and pool/fitness centre. The staff were mostly very good and helpful, the service when calling down to reception was really responsive. I would like to particularly call out an appreciation for Velimila at the front desk who kindly let our 15 year old print out some exam revision papers and Violecina (or something like this as cannot read the writing) , the smiling blond haired girl who works in the breakfast area and we observed was immensely welcoming and focussed on customer service throughout our stay. It was most noticeable as she was not there on Monday morning and the man and woman who were there in their uniforms did not bother. They did not check us into the breakfast area as they were nowhere to be seen; they did not come over and offer anything (Violecina always offered us a drink as we checked in) and they basically stood around chatting to each other. There were only 3 or 4 of us in the breakfast area so they hardly had to make too much of an effort to check everyone was okay but I feel they were a bit lazy compared to the service we'd had up to that point. The room cleaning was a bit hit and miss, not enough towels one day, then got way too many. No replenishing of fridge or bathroom one day, then got too much. We didn't have shower gel at all for about 3 days but had absolutely loads of shampoos and conditioners which we never used. On the whole though it's a lovely hotel to stay at in Sofia and we would recommend.

Friendly staff make it a great choice

Jun 2022 | StephenCLondon

The hotel is undergoing renovations so some services are currently limited or located in unusual places, such as the bar/restaurant on the mezzanine balcony. However my room was very well equipped (eg great walk in shower) and spotlessly clean, and from arrival to departure every encounter with staff was a joy: they are all just so helpful and friendly. This is a great place to stay in Sofia, and I assume once the refurbishment is completed it will be even better.

Terrible

May 2022 | Dr_01_Dave

The executive lounge has gone down hill. Poor service, cold eats, no attendant. As a diamond and traveling the world for a living, I’ve been in a few Hilton properties... this one needs oversight. The management appears to not care………………..

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