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Bulgaria Bourgas Nessebar

Karolina

Name: Karolina, Bulgaria, Bourgas, Nessebar | Thomas Cook
Address: Sunny Beach Resort, Nessebar, 8240, Bulgaria
Telephone: 00359 896 706 664
Rating: 3.5

74 reviews

Overview
Facilities
Location
Reviews

Karolina sits on the outskirts of the popular Bulgarian resort of Sunny Beach. The resort is known for its 7.5km long sandy bay, which is a short walk away from the hotel. The beach has Blue Flag status, making it popular with families. You can relax in one of the beach bars, or take advantage of Sunny Beach's many activities and attractions. Set in shady gardens, Karolina has an outdoor pool with a section for kids. Children will also enjoy playing on the two water slides. After a cooling swim, you can head to the pool bar for a drink. If you'd prefer some time out of the sun, the hotel also has a lobby bar. There's a mini market where you can buy snacks and drinks too. There are two restaurants, both with outdoor seating so you can make the most of warm evenings. During your holiday, you could start your day with a session in the hotel gym, then wind down in the spa. The spa has a sauna and Turkish baths. A range of massage and beauty treatments are available to book. If you're looking for entertainment in the evening, you can walk along the promenade, where you'll find lots of bars and clubs.

Karolina is 200m from the sands of Sunny Beach. This bustling beach is one of the most popular in Bulgaria and has plenty of cafes and restaurants. In the evening, some of the bars host beach parties on the sand. The centre of Sunny Beach resort is 2km from the hotel. There are lots of restaurants serving international food and Bulgarian specialities. If you're looking for some retail therapy, there are shops and market stalls to browse, as well as designer stores. The resort also has a mini golf course. For a day trip, you could visit the old town of Nessebar, 4km away.

At Karolina's main restaurant, you can enjoy a buffet of international food for breakfast and dinner. The a la carte restaurant serves a late breakfast. Both bars open in the morning, and the pool bar stays open till late. International brands of alcohol are available.

If you'd like to spend the afternoon at a water park, there are two in Sunny Beach. One is 5km from Karolina, the other is 4km away.

All rooms at Karolina have either a balcony or terrace. The rooms are air conditioned and have a TV. Wi-Fi is also available.

Facilities

Key facilities

Kids pool
Gym
Air-con
Pool
Wifi

Other

Kids pool
Gym
Sauna
Spa
Massage
24 hr reception
Air-con
Bar
Car park
Currency exchange
Laundry Service
Lift
Pool
Restaurant
Shop(s)
Wifi

Location

Nessebar, Bourgas, Bulgaria

Address: Sunny Beach Resort, Nessebar, Bulgaria
Phone: 00359 896 706 664

Reviews

Tripadvisor rating

3.5

74 reviews

Location

Sleep Quality

Rooms

Cleanliness

Value

Service

Over rated very old fashioned in need of refurb

Aug 2022 | Laffsg

On arrival, reception, small but quite rich looking. That’s were it ends, shown to our room, you have to leave complex and go onto street to get access. Room was over looking street and not the pool area, this was fine as there was plenty of activity but you had to endure the smell from the horses right outside your window at times and it was disgusting. Air con only in living area and didn’t work properly so many sleepless nights, couldn’t leave doors open due to street noise and bites from insects. Pool area very small and always water around the sun loungers which was dirty and never washed away( smelly). There was a raised sunbathing area which was quiet but beds were filthy. Food was very hit and miss we were All Inclusive and ended up eating out, son wouldn’t even go for breakfast. No AI drinks after 11pm and guests paying seemed to get priority when waiting to order. Over all very disappointing as previous reviews were good, it’s situated at the edge of the resort so you have to travel quite a bit to get anywhere which was extra expense, rooms are basic and old fashioned . It was maybe 4 star 20 years ago but would be lucky to now get 3. This is one family who won’t be returning.

Great place and location!

Sep 2020 | Sindi E

The rooms were very clean, beds comfortable and the staff very positive and helpful. Great location - very close to the beach, close to the beach night clubs, close to a big supermarket, close to the Old town of Nesebar (20 min walk), close to Sunny beach (30 min walk). I highly recommend it!

Very Poor hotel

Jul 2019 | AoifeByrne26

We have just moved from this hotel we booked for 11 nights, and after suffering 9 of those nights we decided to move. The hotel has much potential but unfortunately there is very little being done by staff to create this. Upon check in we were greeted by a very impolite young man with poor English, we explained we had booked with booking.com but he kept insisting that we produce a voucher from a holiday company, eventually after much persuasion he eventually found our booking. We had booked a double room but once we got to the room it was two single beds, we were so tired and really couldn’t be bothered at this stage that we just pushed the two single beds together. I specifically booked this hotel as it advertised a fitness centre, the first morning I went to the fitness centre where I was charged 5 leave to discover no machines were working, I complained in the centre and was told to go to reception, I went to reception to be basically laughed at and told it was not their problem take it up with the fitness centre. After one week I went back to see were the machines working a grumpy young lady looked up from her phone and gruffly responded no and looked back at her phone! Breakfast is quite poor also, very poor selection of fresh fruit or healthy alternatives. In this day and age I feel fresh fruit and healthy breakfast alternatives are a must in a so called four star hotel! All there was as a healthy option was unripe oranges and black bananas some mornings. The staff were extremely rude, I noticed one man who was replenishing the food shout at guests and pushed one lady out of the way! The hotel had reviews about a restaurant which was apparently nice but does not open until the 1st of August according to bar staff. Hand written threatening signs about bringing in outside food and drink resonate all around the hotel, making for a hostile, unwelcoming atmosphere. The sheets were not changed over the course of 9 nights, we were often left with no toilet roll once the room had been serviced and had to take it from the trolley ourselves. The room was rarely hoovered also. The only plus I can give are the friendly bar staff at the pool bar. My advice pick anywhere else, this hotel is a disgrace !