Zafiro Ca'n Picafort

Winding down for the season.

I feel mean, because I totally understand why the areas that I felt a little let down by have happened. Covid has wrecked the tourism industry in Majorca with so many places closed down. However, the experience that we had from the Zafiro this time round (unfairly compared to pre covid) was much reduced. If it means that the hotel survives and lives another day we didn’t mind. I paid for my trip back in 2019 and took our break in late 2021, the money I paid would have been long spent before I arrived. I really do truly understand why things were a little bit more budget. However, the hotel was really being unwound as we watched and stayed there (The outdoor stage was literally being disassembled as we had a coffee with 3 days left to go on our trip. The food was a much lower quality than we had experienced both Mid-season and end of season pre covid (the harshest part of this review is that we have experienced Zafiro hotels at their best and comparisons are tough) and by the end of our stay, the hotel had closed half of the catering hall off and reduced the number of serving stations by two as well. The range on offer was simpler and less diverse as well as the week went on. Coffee machines ran out of coffee, there was no croissants for the last two days of breakfast. The entertainments team were down to three in number. (8 in peak season pre covid and 5 in October pre-covid as well) and the gardeners were giving the trees and bushes their end of season trim and cut down while we were still there. Staff tried their best and we were just so glad to have been able to travel that it didn’t matter as much. I hope the Zafiro has made enough money over covid to stay afloat and if we needed a slightly reduced level of service to allow this to happen for the sakes of the staff and their jobs, then that is all ok with me. Maybe if I give it another go when there is hope of recovery, we can see a return to the Zafiro of old! We went out and visited the town and one other of our favourite places from a previous visit and so many businesses have not survived covid, it was a very sad site at times.

Great hotel

We stayed here for half term the last week in October. The hotel is lovely, clean & spacious. There are a number of swimming pools which are open to everyone, a splash park with small slides & a larger slide for older children. There was table tennis, mini golf & other activities to keep you entertained & entertainment each evening. We were self catering & bought croissants or pain au chocolats from the on-site supermarket for breakfast & ate at the pool bar at lunchtime. There is no cash used on site so things are charged to your room using the wristband you are given on check-in. We ate out every evening & although not everywhere was open, we found enough places to eat at. We booked a swim up room which although didn’t give direct access to the pool, we just had 2 step off the large terrace, cross a small patch of grass & we were at the pool with the Bali beds - lovely! Room could do with updating but it was spacious, clean & house keeping came every day. The hotel was closing for the season on our last day & despite not being collected until 17:45 & being the last guests there, the hotel went out of their way to make sure we didn’t feel uncomfortable, even offering (before we asked) for us to keep our room on until the last minute so that we could swim & then shower & change before our transfer. Would definitely recommend.

Fantastic

Stayed as a family of 3 with a 12 year old. Our room had a hot tub which was amazing, all staff from reception to bar staff, entertainment staff were so friendly and welcoming. We loved our stay and would return.