Playasol The New Algarb

Dissatisfied

We arrived at the hotel on October 18th when it was still a playasol hotel that changed on 23rd when the hotel was literally taken over by the vibra team ! Not only was there over 80 possibly more managers ALL UNMASKED having a corporate party in the hotel and totally disregarded us the PAYING CUSTOMERS and putting our Covid safety at risk ! They also started dismantling the hotel the following day !! Literally taking the hotel apart when we were still on our holiday we had to wear masks at all times except when seated eating or drinking NOT ONE of the corporate party wore a mask ! I would also like to mention 2 staff members Juana in the upstairs bar and the older rotunda man in the snack bar both SO RUDE horrible attitude! The system of counters and plastic cups is ridiculous and a real Covid risk ! And how any hotel can be all inclusive and not provide water (we had to buy from onsite vending machines) is beyond me ‍♀️And to top it all off the hotel took bookings up to Monday the 25th and despite some people having 12am flights they closed the hotel at 1pm chucked everyone out no lunch nothing and like I said previous they started the lockdown process 3 days earlier ! While I appreciate this was the last 4 days of there season it was the last 4 days of our ONLY 7 day holiday for over 3 years and it was ruined and I can only add that rebranding to vibra does not give me any confidence in this hotel as they showed no regard for our safety or our complaints when we approached them!

10/10 would recommend

We went for all inclusive option which was well worth the money (October Prices). All the food was nice and they would keep changing the options so there was always something new. Wine/ beer/ soft drinks included with lunch and dinner. Then any alcohol from the bar from 10am-11pm Location was good - can get bus or boat to Ibiza Town. However, no bus to San Antoni because out of season. Everything about the room & the view was perfect. Hotel itself looked great, with lots of seating area. Sometimes difficult to get sun bed so would be tough in the summer. However the beach is only a few metres away. Things which could have been a bit better: The quality of drinks from the bar depends on the server. Sometimes the cocktails were fantastic (especially by Paula) & some servers would make it not taste like any sort of cocktail. Also, it would be nice to have a list of drinks/ alcohol / cocktails available to give us inspiration of what to have If you weren’t all inclusive you got a paper cup which isn’t environmentally conscious. Maybe all inclusive get one colour plastic cup & other boards get a different colour? Overall, fantastic holiday because of a fantastic hotel. Thanks to the friendly staff & the housekeepers who were cleaning constantly! I will recommend my friends and family this hotel.

Super hotel

Amazing hotel in the center of playa den bossa, right in front of the beach ...amazing and polite staff , i absolutely recomend , cheers to emanuele tjhe italian bpu standind outside the restaurant, he is a top guy .