Cancellation queries

How can I cancel my holiday?

The easiest way is by logging into manage booking, where you can let us know that you wish to cancel your holiday. Alternatively, if a cancellation request is urgent, we recommend you contact one of our travel advisers by phone or via Live Chat. 

How much will cancellation charges be?

This will vary subject to your service provider’s terms and conditions alongside our terms and conditions. Therefore, this is individual to your booking so you will need to contact us via Live Chat or call us on 020 8016 3295 and we will be happy to look into this for you.