Amendment queries

Can I amend my holiday?

Yes, you can amend your booking. However, this is subject to the terms and conditions of your service provider (hotel supplier, airline, transfer company etc). To process an amendment you will need to complete a request on manage booking - you’ll find a link to this on your booking summary and receipt. Alternatively, contact us via Live Chat or over the phone and someone will be able to assist you further.

Will I be charged if I change my booking? 

Unfortunately, there will be an amendment fee. This will be £25 per booking from Thomas Cook, plus any additional charges from your service provider. Please refer to the Covid-19 FAQs page for more information on amendments relating to the UK government's rules on quarantine.

Can I change a name on my booking?

In the majority of cases you will be able to change a name on an existing booking, but we will need to check your service provider’s terms and conditions first. We kindly ask you to complete a request via the manage booking, just follow the link on your booking summary or receipt. If you would prefer to speak to someone, contact us through our Live Chat or by calling one of our travel advisors.