Thomas Cook

Hotel Don Pancho

Spain, Mainland Spain, Costa Blanca, Benidorm

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Hotel Info

Travellers love...

  • Minimum age 14yrs+
  • Comfortable and elegant design
  • Central location, close to the beach
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TripAdvisor Rating
4.5 2353 reviews
Our customers
12 reviews

Popular with adults and couples in search of a peaceful, relaxed atmosphere with friendly service, the Don Pancho is an oasis of peace in the heart of Benidorm. Conveniently close to the beach, plus an abundance of shops and restaurants are close by. The hotel offers a high standard of accommodation and a good selection of facilities and entertainment such as the popular bowling green, all with a modern new look.

Please Note

The coach transfer drop-off/pick-up point is approx. 50m away. Gentlemen are required to wear long trousers in the restaurant (shorts are permitted Jul-Aug). Bookings of four or more rooms are on request, please speak with Live Chat/Agent Services.

*A local charge may apply to facilities and activities shown on this page, unless they're advertised as free or included in the description of an All Inclusive package (if applicable to the hotel/board basis you are choosing). All facilities and activities on this page are subject to change/withdrawal.

Location

In the heart of the New Town, with shops, bars and restaurants in the immediate vicinity. 150m from the sandy Levante beach. 1km from the Old Town.

Hotel Don Pancho scores a 4.5 out of 5, based on 2353 reviews.

Facilities

  • Outdoor heated swimming pool surrounded by wooden decking
  • Sun terrace with sunloungers
  • Pool/beach towels
  • Main buffet restaurant with show cooking
  • Lobby bar
  • Daytime pool snack bar
  • Evening disco bar
  • Christmas Day and New Year's Eve Gala meals included
  • Air conditioned gym with cardio equipment and weights (under 18yrs must be accompanied by an adult)
  • Massage
  • Bowling green with fantastic views over Benidorm
  • Evening entertainment, usually including dancing and live music
  • Two lounges
  • Large library
  • Games room
  • 24hr internet cafe
  • 24hr reception
  • Free Wi-Fi

General Room Information

Pool and Sea View Double Rooms (two adults) have twin beds or a double bed, air conditioning (May-Oct), satellite television, mini-fridge, Wi-FI, safe (payable locally), hairdryer, bathroom with shower over bath and balcony with sea view.

Also available: Superior Pool and Sea View Rooms (two-three adults) which are larger and additionally offer tea and coffee making facilities, bathrobe, slippers, two bottles of water daily, and fresh fruit and wine on arrival.

Rooms

Superior Pool & Sea View Dbl Rm

Up to three adults. With twin beds (plus foldaway bed if required), air conditioning (May-Oct)‚ satellite television‚ Wi-Fi, mini-fridge, safe (payable locally), hairdryer‚ bathroom with shower over bath or a walk-in shower and a balcony with a pool and sea view. Extras include tea and coffee making facilities, bathrobe, slippers, two bottles of water daily, and fresh fruit and wine on arrival.

Pool & Sea View Double Room

For two adults. With twin beds, air conditioning (May-Oct)‚ satellite television‚ Wi-Fi, mini-fridge, safe (payable locally), hairdryer‚ bathroom with shower over bath or a walk-in shower and balcony with a pool and sea view.

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Ratings and Reviews
Thomas Cook reviews
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Ratings summary
Overall rating 
4.7 / 5
4.7 / 5
Open Ratings Snapshot
Rating breakdown 12 reviews
5 Stars
8
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
Authentic Reviews Authentic Reviews
Room / apartment 
4.7 / 5
4.7 / 5
Location 
4.8 / 5
4.8 / 5
Cleanliness 
4 / 5
4 / 5
Value for money 
4 / 5
4 / 5
Food (if applicable) 
4.8 / 5
4.8 / 5
Service (if applicable) 
3.7 / 5
3.7 / 5
Overall holiday 
4.5 / 5
4.5 / 5
Flight 
4.7 / 5
4.7 / 5
Transfer 
4.7 / 5
4.7 / 5
Holiday Provider Service 
4.7 / 5
4.7 / 5
12 out of 1212100%reviewers recommend this accommodation.
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Product ReviewsWrite a review
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Overall rating 
5 / 5
5 / 5
Solo holiday in Benidorm
PostedOctober 13, 2012
Customer avatar
 
Please wait while more information about stevebos is loaded.
Additional information about stevebos could not be loaded.
fromEdinburgh, City of Edinburgh, UK
Age:65+
Gender:Male
Traveller type:Solo traveller
Room / apartment 
4 / 5
4 / 5
Location 
4 / 5
4 / 5
Cleanliness 
3 / 5
3 / 5
Value for money 
3 / 5
3 / 5
Food (if applicable) 
5 / 5
5 / 5
Service (if applicable) 
2 / 5
2 / 5
Overall holiday 
4 / 5
4 / 5
Flight 
5 / 5
5 / 5
Transfer 
5 / 5
5 / 5
Holiday Provider Service 
5 / 5
5 / 5
Excellent flights with friendly service,including check in at Glasgow and Alicante.
HighlightsProximity to local attractions, Onsite restaurants & bars, In-room amenities, The view
Yes, I recommend this accommodation.
0points
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Overall rating 
5 / 5
5 / 5
Just back from an excellent holiday in Benidorm
PostedOctober 11, 2012
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Please wait while more information about Fifiboo is loaded.
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Age:46-54
Gender:Female
Traveller type:Group of mature travellers
Room / apartment 
5 / 5
5 / 5
Location 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Value for money 
5 / 5
5 / 5
Food (if applicable) 
5 / 5
5 / 5
Service (if applicable) 
5 / 5
5 / 5
Overall holiday 
5 / 5
5 / 5
Flight 
5 / 5
5 / 5
Transfer 
5 / 5
5 / 5
Holiday Provider Service 
5 / 5
5 / 5
We have just returned from a two-week holiday at the Don Pancho Hotel in Benidorm. We have stayed at the Don Pancho in the past, and cannot fault it in any way. We especially enjoyed our holiday this time, because of the beautiful weather we enjoyed from start to finish, with the exception of one day of rain. May I single out for special mention the Thomas Cook reps we met at the airport on the way home; while we were in the check-in queue three different reps chatted to us and checked frequently whether my mother, aged 82, would like any extra assistance. The only rep whose name I know is Marcia, a lovely friendly person who is an excellent ambassador for your company, and the other reps we spoke to were charming and kind as well. We did not require the services of the reps during the holiday, so this was really our first contact with them, but judging by the calibre of the reps mentioned above, I have no doubt they provide a marvellous service to the Thomas Cook guests under their care.
HighlightsProximity to local attractions, Onsite restaurants & bars, Welcoming staff, In-room amenities, The view
Yes, I recommend this accommodation.
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Overall rating 
4 / 5
4 / 5
great holiday in benidorm
PostedAugust 31, 2012
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fromliverpool
Age:46-54
Gender:Female
Traveller type:Mature couple
Room / apartment 
4 / 5
4 / 5
Location 
5 / 5
5 / 5
Cleanliness 
4 / 5
4 / 5
Value for money 
4 / 5
4 / 5
Food (if applicable) 
4 / 5
4 / 5
Service (if applicable) 
4 / 5
4 / 5
Overall holiday 
4 / 5
4 / 5
Flight 
4 / 5
4 / 5
Transfer 
4 / 5
4 / 5
Holiday Provider Service 
4 / 5
4 / 5
we had a lovely relaxing holiday at the don pancho and the evening entertainment in benidorm was brilliante make sure u visit Morgan's Tavern, The Western Saloon, The U.K.Cabaret bar, steptoes, Talk of the Coat to name but a few .
HighlightsProximity to local attractions, Onsite restaurants & bars, Welcoming staff, In-room amenities, The view
Yes, I recommend this accommodation.
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Overall rating 
5 / 5
5 / 5
fabulous accomadation
PostedOctober 1, 2011
Customer avatar
Overall holiday 
5 / 5
5 / 5
Room / apartment 
5 / 5
5 / 5
Location 
5 / 5
5 / 5
Food (if applicable) 
5 / 5
5 / 5
Couldn!t have a better hotel in an excellent resort, staff and everyone very helpful and most obliging to all your needs, variety of food and drinks.
Near to beach and first class amenities with plenty of bars to choose from, and good trips out.
Yes, I recommend this accommodation.
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Overall rating 
4 / 5
4 / 5
typical two week break
PostedJuly 3, 2011
Customer avatar
Overall holiday 
4 / 5
4 / 5
Room / apartment 
5 / 5
5 / 5
Location 
5 / 5
5 / 5
Food (if applicable) 
5 / 5
5 / 5
this is our fourth visit to this hotel and we love it the staff are very friendly and the management are always on hand nothing is to much trouble, hotel is always clean and food is always hot and well prepared, the hotel entertainment is always to cater for the local who come in for the dances but benidorm holds its own entertainment which is what people go for, the decor of the hotel is a bit dated but is well maintained, have stayed in many hotels in benidorm and prefer this one cause never hear any noise of an evening .
Yes, I recommend this accommodation.
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Overall rating 
5 / 5
5 / 5
holiday in the sun
PostedJune 14, 2011
Customer avatar
Overall holiday 
5 / 5
5 / 5
Room / apartment 
5 / 5
5 / 5
Location 
4 / 5
4 / 5
Food (if applicable) 
5 / 5
5 / 5
Just recently back from 2 weeks at the Don Pancho. Had a fab time. The location is great. One street from the beach. A little bit noisy at night but only to be expected and not enough to put us off. Food was first class. Lovely choice for breakfast and always a roast at nights. Great chefs! The waitress and waiters were so helpful and would go out of there way to help you. This is our second visit to the Don Pancho and would certainly go back again. The rooms were spotless and the towels changed every day. Lots of nice hot water to shower with. Small pool but that didnt bother us as we dont lie at the pool. In all a great holiday
Yes, I recommend this accommodation.
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Overall rating 
4 / 5
4 / 5
excellent
PostedMay 17, 2011
Customer avatar
Overall holiday 
4 / 5
4 / 5
Room / apartment 
4 / 5
4 / 5
Location 
4 / 5
4 / 5
Food (if applicable) 
4 / 5
4 / 5
lovely holiday and hotel
Yes, I recommend this accommodation.
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Overall rating 
5 / 5
5 / 5
Excellent Hotel
PostedMarch 29, 2011
Customer avatar
Overall holiday 
5 / 5
5 / 5
Room / apartment 
5 / 5
5 / 5
Location 
5 / 5
5 / 5
Food (if applicable) 
5 / 5
5 / 5
We have been going to Benidorm for over 18 years and this is our 3rd year in the Don Pancho. Excellent food, plenty of choice for every taste. Staff nothing is too much trouble for them, and most of them speak excellent English. In he winter the hotel caters for the more mature person and is quiet and laid back. Entertainment is mainly for the Spanish but after all we are in their country. I would reccommend this hotel to a friend and have done so.
Yes, I recommend this accommodation.
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