Thomas Cook

H10 Conquistador

Spain, Canary Islands, Tenerife, Playa De Las Americas

H10 Conquistador
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Hotel Info

Travellers love...

  • Seafront location
  • Choice of restaurants
  • Modern and stylish hotel
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TripAdvisor Rating
4.5 6640 reviews
Our customers
6 reviews

The Hotel H10 Conquistador is a contemporary delight in the centre of Playa de las Americas. From the white marble lobby area to the trendy guest rooms the interiors are as beautiful as the outside. An inviting tropical pool area backs the seafront where you can choose from two beaches. You can expect high standards of service and features for all ages.

Please Note

Gentlemen are required to wear long trousers at dinner.

Location

50m away from a shingle beach. 600m away from the sandy beach.

FCO travel advice to help you stay safe. Foreign travel advice

H10 Conquistador scores a 4.5 out of 5, based on 6640 reviews.

What's included in the All Inclusive package?

  • HIGHLIGHTS
  • Buffet breakfast, lunch and dinner
  • Drinks 9am-midnight, including a selection on international branded drinks and cocktails
  • Italian, American and Japanese Teppanyaki restaurants (one visit to each per week)
  • Snacks available at selected times throughout the day
  • A variety of sports, games and activities
  • FOOD & DRINK
  • Buffet restaurant with show cooking
  • Italian à la carte restaurant
  • American à la carte restaurant
  • Teppanyaki restaurant
  • Pool snack bar
  • Coffee bar
  • Piano/lounge bar
  • Christmas and New Year Gala meals included
  • SWIM & SUN
  • Outdoor swimming pool
  • Splash pool
  • Second small pool (climatised during winter)
  • SPORT & RELAXATION
  • Aquaerobics
  • Fitness room (min. 16yrs)
  • Darts
  • JUST FOR KIDS
  • Hotel-run kids' club
  • Teens' club
  • Mini-disco
  • Early evening entertainment
  • Cots
  • Highchairs
  • EVERYTHING ELSE
  • Evening entertainment including live shows
  • Wi-Fi 
  • PAYABLE LOCALLY
  • Minibar
  • Thalassotherapy centre (min. 16yrs)
  • Sauna
  • Massage
  • Steam room
  • Pilates
  • Tennis
  • Table tennis
  • Pool tables
  • Bottled water
  • Premium drinks
  • Pool towels (deposit)

General Room Information

Twin Rooms (two-three people) have twin beds plus extra bed, air conditioning, satellite television, Wi-Fi, hairdryer, bathroom with shower over bath and balcony.

Also available at a supplement: Sea View Twin Rooms. Superior Pool View Twin Rooms. Junior Suites (three adults or two adults and two children). Twin Rooms for sole use. Privilege Rooms (two people).

Guests staying in Privilege Rooms will enjoy sea views and have access to the Privilege lounge, the thalasso spa, an exclusive sea view terrace with whirlpool, Balinese beds and sunloungers, à la carte breakfast and personalised check-in. Inclusions such as pillow menu, coffee maker, bathrobe, slippers, welcome gift and exclusive pool towels, safe and a fully-equipped bathroom with VIP amenities.

Facilities, activities and opening times/dates are subject to change
Rooms

Sea View Twin Room

With twin beds plus an extra bed. Air conditioning, satellite television, safe (payable locally), minibar (payable locally), hairdryer, bathroom with shower over bath, and balcony or terrace with sea view.

Twin Room

With twin beds plus extra bed. Air conditioning, satellite television, safe (payable locally), minibar (payable locally), hairdryer, bathroom with shower over bath, and balcony or terrace.

Sea View Twin Room

With twin beds plus an extra bed. Air conditioning, satellite television, safe (payable locally), minibar (payable locally), hairdryer, bathroom with shower over bath, and balcony or terrace with sea view.

Twin Room

With twin beds plus an extra bed. Air conditioning, satellite television, safe (payable locally), minibar (payable locally), hairdryer, bathroom with shower over bath, and balcony or terrace.

Superior Pool View Twin Room

With twin beds plus an extra bed. Air conditioning, satellite television, safe, coffee machine, minibar (payable locally), hairdryer, bathroom with shower over bath, and balcony or terrace with pool view.

Questions & Answers
(4 Questions : 3 Answers)

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Half board switch

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Ratings and Reviews
Thomas Cook reviews
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Ratings summary
Overall rating 
4 / 5
4 / 5
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
0
Authentic Reviews Authentic Reviews
Room / apartment 
4.2 / 5
4.2 / 5
Location 
4.8 / 5
4.8 / 5
Cleanliness 
3.8 / 5
3.8 / 5
Value for money 
3.8 / 5
3.8 / 5
Food (if applicable) 
3.7 / 5
3.7 / 5
Service (if applicable) 
4 / 5
4 / 5
Overall holiday 
4.2 / 5
4.2 / 5
Flight 
3 / 5
3 / 5
Transfer 
3.6 / 5
3.6 / 5
Holiday Provider Service 
3.2 / 5
3.2 / 5
5 out of 6583%reviewers recommend this accommodation.
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Product ReviewsWrite a review
Overall rating 
3 / 5
3 / 5
Tenerife winter break
PostedDecember 3, 2014
Customer avatar
 
Please wait while more information about Shawzy is loaded.
Additional information about Shawzy could not be loaded.
fromHuddersfield
Age:46-54
Gender:Female
Traveller type:Group of mature travellers
Room / apartment 
3 / 5
3 / 5
Location 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Value for money 
4 / 5
4 / 5
Food (if applicable) 
4 / 5
4 / 5
Service (if applicable) 
4 / 5
4 / 5
Overall holiday 
4 / 5
4 / 5
Flight 
1 / 5
1 / 5
Transfer 
5 / 5
5 / 5
Holiday Provider Service 
2 / 5
2 / 5
Stayed half board for 2 weeks at the Conquistador Tenerife. Chose this hotel as we had stayed there three years ago. Food, service and cleanliness was as good as i had remembered but the general presentation of the hotel seemed to have slipped. Hotel wasn't anywhere near as exclusive with a very mixed clientelle. Tenerife is a lovely winter break but next year i will try a different hotel. That said you can't fault the staff, the food or the cleanliness of the rooms. Guess it's never good to return as expectations are often pitched too high.
HighlightsWellbeing/spa/gym, Proximity to local attractions, Welcoming staff, The view
Yes, I recommend this accommodation.
Response from Thomas CookBy LauraCustomer ServicesDecember 4, 2014
Hi,

Thank you for taking the time to write a review about your recent holiday to the H10 Conquistador in Playa Las Americas.

I'm really glad to hear that the food, service and cleanliness were still really good after returning from three years ago but I'm sorry that you feel the standards of the hotel have slipped.

I understand that it can be disappointing to return to somewhere that doesn't live up to your expectations or reflect the great experience you had the last time you were there but it's great to hear that you will go back to Tenerife and try a different hotel.


We really value all of your holiday feedback and rely on this to give us insight into the standard of products and services we provide. It's so important to us to make sure you get excellent customer service so I will send all of your comments to our Quality Assurance Team so they are aware of this because the quality standards at the hotel will be really important to the hotelier and management and they may want to look into this to improve our customer experience for the future.

I hope you will book with us again and look forward to welcoming you on your next holiday to a different hotel.

Kind regards
Thomas Cook
+1point
1of 1voted this as helpful.
Was this helpful?Yes1No0
Overall rating 
5 / 5
5 / 5
great holiday
PostedJune 23, 2013
Customer avatar
 
Please wait while more information about bunnyl4 is loaded.
Additional information about bunnyl4 could not be loaded.
fromderbyshire
Age:55-64
Gender:Female
Traveller type:Mature couple
Room / apartment 
3 / 5
3 / 5
Location 
5 / 5
5 / 5
Cleanliness 
4 / 5
4 / 5
Value for money 
3 / 5
3 / 5
Food (if applicable) 
5 / 5
5 / 5
Service (if applicable) 
3 / 5
3 / 5
Overall holiday 
3 / 5
3 / 5
Flight 
3 / 5
3 / 5
Transfer 
3 / 5
3 / 5
Holiday Provider Service 
2 / 5
2 / 5
Excellent location. Very good hotel, good food with plenty of choice. Restaurant very nice, clean and food attractively presented. Bar service is alittle slow. Room was lovely and very clean but storage space a bit sparse. Entertainment varied from excellent to very poor. Plenty of sunbeds . Overall a good holiday. Would definetly return
HighlightsOnsite restaurants & bars, Pool/water sports, The view
Yes, I recommend this accommodation.
+2points
2of 2voted this as helpful.
Was this helpful?Yes2No0
Overall rating 
5 / 5
5 / 5
Fantastic
PostedApril 19, 2013
Customer avatar
 
Please wait while more information about Kari27 is loaded.
Additional information about Kari27 could not be loaded.
fromGlasgow
Age:46-54
Gender:Female
Traveller type:Family with teenagers
Room / apartment 
5 / 5
5 / 5
Location 
5 / 5
5 / 5
Cleanliness 
5 / 5
5 / 5
Value for money 
5 / 5
5 / 5
Food (if applicable) 
5 / 5
5 / 5
Service (if applicable) 
5 / 5
5 / 5
Overall holiday 
5 / 5
5 / 5
Flight 
5 / 5
5 / 5
Transfer 
5 / 5
5 / 5
Holiday Provider Service 
5 / 5
5 / 5
We had a great week at the H10 conquistador. The staff were friendly and very helpful. The food was great. Well worth a visit. Thomas Cook were great to travel with and I will book with them again. Great holiday.
HighlightsProximity to local attractions, Onsite restaurants & bars, Welcoming staff, Child-friendly activities, Pool/water sports, In-room amenities, The view
Yes, I recommend this accommodation.
0points
0of 0voted this as helpful.
Was this helpful?Yes0No0
Overall rating 
4 / 5
4 / 5
Great resort for walks, shops and restaurants
PostedApril 11, 2013
Customer avatar
 
Please wait while more information about Marianna is loaded.
Additional information about Marianna could not be loaded.
fromNorthern Ireland, UK
Age:55-64
Gender:Female
Traveller type:Mature couple
Room / apartment 
4 / 5
4 / 5
Location 
4 / 5
4 / 5
Cleanliness 
4 / 5
4 / 5
Value for money 
4 / 5
4 / 5
Food (if applicable) 
2 / 5
2 / 5
Service (if applicable) 
4 / 5
4 / 5
Overall holiday 
4 / 5
4 / 5
Flight 
4 / 5
4 / 5
Transfer 
4 / 5
4 / 5
Holiday Provider Service 
4 / 5
4 / 5
We had a very pleasant holiday at The Vulcano Hotel in Las Americas, where we were well looked after; however, for this standard of hotel the food, especially in the evening was very disappointing. It lacked flavour and was very bland which forced us to eat out on a few occasions.
HighlightsWelcoming staff, Pool/water sports, Entertainment, The view
Yes, I recommend this accommodation.
-2points
0of 2voted this as helpful.
Was this helpful?Yes0No2
Overall rating 
2 / 5
2 / 5
H10 restaurant
PostedOctober 28, 2012
Customer avatar
 
Please wait while more information about JMM1 is loaded.
Additional information about JMM1 could not be loaded.
fromNEWCASTLE, COUNTY DOWN
Age:46-54
Gender:Male
Traveller type:Group of mature travellers
Room / apartment 
5 / 5
5 / 5
Location 
5 / 5
5 / 5
Cleanliness 
1 / 5
1 / 5
Value for money 
3 / 5
3 / 5
Food (if applicable) 
2 / 5
2 / 5
Service (if applicable) 
4 / 5
4 / 5
Overall holiday 
4 / 5
4 / 5
Flight 
2 / 5
2 / 5
Transfer 
1 / 5
1 / 5
Holiday Provider Service 
3 / 5
3 / 5
we stayed at h10 conquistador from the 5-10-12 to 19-10-12, the hotel is in a perfect location for beach ,shopping and restuarants,lovely hotel inside, rooms were clean and good air con, the thing that put the 4 of us of was the restaurant, cockcroaches were walking around in the bread beside the toaster,we seen this on 4 different days, one morning at breakfast ants and cockroaches were in the sugar bowl at our table, one evening we sat at a table which was crawling with ants, needless to say we left, and at breakfast the morning we left, a lizard and cockroach were on our table before jumping on to one of our party, we would not stay at this hotel again or recommend it purely for the restaurant conditions.
HighlightsProximity to local attractions
No, I do not recommend this accommodation.
+5points
5of 5voted this as helpful.
Was this helpful?Yes5No0
Overall rating 
5 / 5
5 / 5
Great first holiday without kids
PostedSeptember 30, 2011
Customer avatar
Overall holiday 
5 / 5
5 / 5
Room / apartment 
5 / 5
5 / 5
Location 
5 / 5
5 / 5
Food (if applicable) 
4 / 5
4 / 5
The location of the hotel was excellent, right next to the coast although the nearest beach is a 10 minute walk away. The room was cleaned to a high standard every day and was bright and airy, we received a pool view without requesting it. There was always room around the pools and towels and matresses were provided for the sunbeds. Being all inclusive we received a bottle of wine with our dinner every evening which was better than the 'on tap' wine that was on offer at lunch. The majority of holiday makers seemed to be Belgian and the restaurant catered for all countries tastes but there was still enough of a selection to suit our tastes. We could also book the a la carte italian restaurant for one night free of charge. There are plenty of bars and shops within a 5 minute walk of the hotel.
Yes, I recommend this accommodation.
+9points
11of 13voted this as helpful.
Was this helpful?Yes11No2
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