Hit and miss
First the excellent - the adult pool and sun beds - to die for. I would go back for this alone.
Quiet rooms - entertainment finishes at 10pm.
Safes in the rooms.
The reception staff, although the system is a muddle.
The maintenance engineer - very efficient.
The excursions - Marineland, Caves of Drach, Pirate Adventure
Good - the three other pools including the children's splash area.
The maid service, although the rooms are not cleaned Wednesdays and Sundays.
The lunchtime grill service
All inclusive beer, wine, spirits, ice cream etc
Acceptable - breakfasts
The poor - dinners. The meat was like board. You needed a chisel to cut it. Unimaginative yuk. I would never eat in the hotel again so all inclusive is out.
The waiter service at dinner - the head waiter is a unhelpful. The other men are slow. The women are generally good but seem to be in inferior positions.
Mosquitos - buy spray etc the first night or you will be bitten.
The leg room on the flights is appalling - how to pack too many people into a plane. I am only 5'6" and my knees were digging into the seat in front. Misery. Thomas Cook has had its last money from me. What a shower!
June 10, 2014
Outstanding great family holiday
Our second visit, upgraded room, fantastic attentive staff. Honest cleaning staff, an expensive coat was left by accident and the hotel had it and are returning via post. Would highly recommend Viva Tropic and will be returning!
May 21, 2014
The entire family had a great time at the Viva Tropic Apartments and have recommended the resort to our friends and family.
October 31, 2011
Arrived at the hotel at 12 o'clock lunchtime and was told the room wasn't ready so to go and have something to eat and a drink. We were given our All inclusive bands and headed for a bite to eat which was lovely. However the room ended up not being ready until 4 o'clockl! and that was only after we chased them 3 times. The kids were dying to get into the pool and couldn't and we were all roasting in our travelling clothes. I felt this ended up wasting a whole day of the holiday by the time we got into the room and changed it was tea time.The hotel itself was very good. My main problem was the lack of British guests at the hotel. Don't get me wrong I am not one of these people who wants to go on holiday and spend a fortnight with only British people however I have 2 small children who were unable to take part in most of the kids entertainment as everything was German. Even the kids junior disco had only German songs! The reps spoke english however it was the kids they couldn't communicate with. The whole time we were at the hotel there was only 1 other British family whose kids were older so my sons has no one to talk to or mix with at the pool. This resulted in us going to the beach everyday – something we have never done in previous holidays. The beach is gorgeous though and I would highly recommend a visit. Buy a sun brolly from a local shop for approx 8 euros as its quite expensive to hire umbrellas on the beach. There was no indication in the brochure that this was a predominately German hotel (something I had to find out from the rep at the welcome meeting). The hotel was very clean and the cleaners came in every day. Pools were all lovely and my sons had a ball in the play park and on the bouncy castle. Food was excellent, lots of choice and always cooked well. Overall we enjoyed our holiday but won't be returning and will not be recommending.
August 9, 2011
Relaxation in mallorca
I wanted to relax, catch up on some sleep and get some execrcise as well as a tan.
I could not have made a better choice than the Viva Tropic Aparthotel. It had everything i wanted. It was quiet (not sure what it would be like in the height of the season). Rooms were modern and very clean. Cooking facilities at first glance were limited but i soon found out i had all i required.
I loved the gym and indoor spa pool and often had both to myself which was a real luxury. Good idea to have an adults only outdoor spa swimming pool which was great. Only problem was it is across a hedge to the sports area and children's pool so you still have to be aware it can be quite noisy. Loved the double bed sized sun beds very comfy.
I prefer a pool to the beach but for people that like sand and sea the beach is within a short walking distance; a very clean and safe beach with a lifeguard.
This is a great location for strolling out in the evenings eg a walk into the old walled city or along the waters edge or through the tree lined walkway or off to the Marina.
Viva Tropic is on edge of the resort so quiet but an easy stroll to restaurants and shops.
I would think it was good for kids as the younger children's swimming pool looked great: then there is a larger pool divided into two sections and the spa pool. The Children's entertainers were also doing a fantastic job. I would have happily left my children with them.
I would definitely go back there again.
November 13, 2010
Not for us
Don't let the photos fool you - this is a big hotel. It was busy and it was noisy. We booked a deluxe one-bedroomed 'apartment' (still wondering what exactly we paid the extra for!) for me, my husband and my five year old child. It was far too small for just the three of us - yet along the four adults it was supposed to be for. Beware if you have booked a deluxe room - as soon as you check in at reception the receptionist will try to flog you a pool facing room for another 10euros a night! Reception was always busy and they don't change travellers' cheques. There's no kid's club as such - it's just a string of activities lasting an hour or so and don't waste your money on the t-shirt painting (6 euros) as they use normal paint so you can't wash the t-shirt without your child's masterpiece disappearing! The evening entertainment isn't great. Viva seem to have a pool of singers, which you'll see every night singing a melody of hits by whoever the chosen artists is that night. All a bit samey after a few nights! We were self-catering and didn't eat at the hotel at all. The snack bar menu did seem a bit uninspiring and the drinks at night are expensive. Expect a fligher thru your door every night informing you of the next night's buffet in the restaurant. There's a great kids pool which can get busy and check out the chill out pool if you are over 18. It was disappointing how busy this was - I couldn't get a bed a few days. The big pool is busy too - the sunbeds are all right next to each other so there's a lack of personal space! They do seem to enforce the no claming a sunbed by simply putting your towel on it rule - I saw a few sunbeds with laminated signs put on them informing the owners of the towels that if they weren't back within 40 mins, their towels would be put on the stage - but this means that by 10am, most beds have people sunbathing on them already! The hotel is, however, in a great location. The port area of Alcudia is on the doorstep with lovely shops and restaurants. It's five minutes from the great beach.The old Alcudia is a 20 mins walk away (don't miss the market on Tues and Sun). The hotel supermarket is expensive, as you'd expect - if you turn right outside the main entrance of the hotel and walk along the road for a minute or two you'll see the car park for Eroski on your left. It's so cheap in there you'll think they've missed charging you for something! We'll certainly be back to Alcudia, but not to Viva Tropic.
August 14, 2010