Hard Rock Hotel Riviera Maya – Hacienda
Mexico, Riviera Maya
Hotel Info - Hard Rock Hotel Riviera Maya – Hacienda
- Limitless resort credit
- Rockaway Bay Waterpark
- Woodward Urban sports centre on site
Premium holidays made for you.
Live the life of a rock star at the Hard Rock Hotel Riviera Maya - Hacienda. A playground for those who love nothing more than indulging. Younger rockers can join the fun at the kids' club and The Cavern™ teen's lounge is a great place to make new friends. On top of that, the WOODWARD lifestyle sports centre is an adventurer's dream, with trampolines, foam pits, a ninja assault course and much more.
Limitless All inclusive - Limitless Resort Credit Offer - receive a limitless amount of Resort Credit Dollars that can be used towards sessions at WOODWARD urban sports centre, selected tours, Rock Spa® sessions, rounds of golf at the Hard Rock Golf Club® in Playacar and much more. A service fee of 25% applies to all products/services included in the Limitless All Inclusive promotion, payable locally by cash or credit card.
An Eco Tax of 20 Mexican Pesos or approximately $1.10 US per room per night is payable locally during check out at this property.
On a sheltered inlet in Puerto Aventuras. 18km from Playa Del Carmen
FCO travel advice to help you stay safe. Foreign travel advice
What's included in the All Inclusive package?
- Choice of five dinner venues, including four à la carte restaurants (reservations required)
- Premium brand drinks at the bar until 1am
- 24hr café with drinks and snacks and 24hr room service
- In-room minibar restocked daily and drinks cabinet with three bottles of spirits
- Music lab sessions for 12yrs+, learn to mix or star in a rock band or a music video
- Waterslide, zipline, jogging trail and climbing wall
- Wi-Fi throughout the hotel
- FOOD & DRINK
- International buffet restaurant
- Brazilian rodizio
- Asian à la carte and teppanyaki restaurant
- Mexican à la carte restaurant
- 24hr café
- Poolside snack bar
- Three bars
- 24hr room service
- SWIM & SUN
- Two large lagoon-style swimming pools one with waterslide
- Kids' pool
- Kids' splashpark
- Sun terrace with sunloungers
- Pool/beach towels
- Rockaway Bay Waterpark (no open, minimum height 3'5ft) with siz large slides for adults/teens and three splashpark areas with water games and slides
- SPORT & RELAXATION
- Climbing wall
- JUST FOR KIDS
- Hotel-run kids' club (4-12yrs)
- The Cavern™ teens' lounge (13-17yrs, no adults allowed)
- EVERYTHING ELSE
- Themed events
- Regular evening entertainment
- Free Wi-Fi
- PAYABLE LOCALLY
- Laundry service
General Room Information
Deluxe Gold Double Rooms (up to four people) have two small double beds, air conditioning, flat-screen television, minibar restocked daily with soft drinks, beer and water, drinks cabinet with spirits, coffee maker, Wi-Fi, iron, ironing board, bathrobe, slippers, whirlpool bath, shower room and balcony or terrace with hammock and garden view.
Also available at a supplement: Deluxe Gold King room (two adults). Deluxe Diamond Rooms (two adults). Deluxe Platinum Grand Sky Terrace (two adults) with king-size bed and rooftop terrace with whirlpool. Deluxe Interconnecting Family Suites (up to four adults and two children). Rock Royalty Deluxe Platinum Double Rooms.
Deluxe Interconnecting Family Suite
Reserved exclusively for guests travelling with children. One bedroom with king-size bed and second bedroom with two small double beds. Air conditioning, satellite television, games console/DVD player and a selection of games (on request), kids' room service menu, children's bathrobes and slippers, child friendly minibar with snacks, juice and soft drinks, adult minibar with water, soft drinks and beer (restocked daily), drinks cabinet with whisky, rum, tequila and vodka, 24hr room service, free Wi-Fi, in-room whirlpool bath in each room, safe, coffee maker, iron, ironing board, bathrobes, slippers, hairdryer, two full bathrooms with shower, and two balconies or terraces with hammock and garden or resort view.
Dlx Platinum Grand Sky Terrace Room
Duplex room with stairs up to a private second floor terrace with sunloungers and outdoor whirlpool. With a king-size bed. Air conditioning, flat-screen satellite television, coffee maker, minibar with water, soft drinks and beer (restocked daily), drinks cabinet with whisky, rum, tequila and vodka, free Wi-Fi, 24hr room service, nightly turn down service, safe, bathrobes, slippers, iron, ironing board, hairdryer, bathroom with shower, and a balcony with hammock with best available view.
Deluxe Diamond Room
In an ideal location close to main facilities. A king-size bed. Air conditioning, in-room whirlpool bath, flat-screen satellite television, minibar with water, soft drinks and beer (restocked daily), drinks cabinet with upgraded premium brand whisky, rum, tequila and vodka, free Wi-Fi, 24hr room service with upgraded menu selection, Espresso coffee maker, complimentary beach bag (one per room, per stay), CD/DVD Player (available upon request), nightly petit fours, bathrobes, slippers, iron, ironing board, hairdryer, safe, bathroom with shower, balcony with hammock. Also includes private check-in and late check-out (subject to availability).
Deluxe Gold Doubles Room
Two small double beds, air conditioning, in-room double whirlpool bath, flat-screen satellite television, minibar with water, soft drinks and beer (restocked daily), drinks cabinet with whisky, rum, tequila and vodka, free Wi-Fi, 24hr room service, coffee maker, safe, bathrobes, slippers, iron, ironing board, hairdryer, shower room and balcony with hammock and resort or garden views.
Rock Royalty Dlx Platinum Dbls Room
Two small double beds, air conditioning, in-room whirlpool bath, flat-screen satellite television, espresso coffee maker, minibar with water, soft drinks and beer (restocked daily), drinks cabinet with upgraded premium brand whisky, rum, tequila and vodka, free Wi-Fi, 24hr room service with upgraded menu, safe, bathrobes, slippers, iron, ironing board, hairdryer, bathroom with shower and balcony with hammock and partial ocean view. Large range of additional benefits including Rock Royalty Personal Assistant (7am-11pm), ironing service (two items per person/per stay), express luggage delivery, complimentary shoe shine, nightly petit fours, aromatherapy and pillow menu, whirlpool bath preparation (with 24hrs notice), personal assistance with reservations (on and off property), priority reservations to picks® and mix® program, complimentary 25-minute couples' massage at the Rock Spa®, VIP check-in and check-out, late checkout available (until 3pm, available upon request), complimentary beach bag (one per room/per stay), Rock Royalty Level - check-out service (Personal Assistant will help to review account and assist in express check-out), priority booking for Bali beds (payable locally).