Thomas Cook

The Grand at Moon Palace

Mexico, Cancun Area, Cancun

The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace
The Grand at Moon Palace

The Grand at Moon Palace - Hotel Info

Travellers love...

  • Up to $2500 resort credit
  • Waterpark and playroom kids' zone
  • Family suites for up to six
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TripAdvisor Rating
5.0 7032 reviews

Premium holidays made for you.

Grand. If ever a hotel lived up to its name, The Grand at Moon Palace is it. There's plenty of room to bring the whole family. Make waves in one of the many pools or soak up the sun with your favourite drink. In the evening, dine in one of the nine restaurants, each serving up a truly excellent menu from a different corner of the world.

Please Note

Special offers - Kids Stay and Eat Free up to 17yrs : Kids and teens stay and eat free on an all inclusive basis up to and including 17 years, when sharing a room with two adults, valid for travel year round when staying a minimum of seven nights excluding Christmas and New Year 23 Dec-4 January.  Valid for new reservations only. Our advertised family prices include all applicable reductions for this offer. Kids Stay and Eat Free up to 17yrs can be combined with the Resort Credit offer. Book from 22 June, offer available for a limited time, can be changed or withdrawn without notice.
Resort Credit: $2500 per room per stay for stays of 12 nights or more, $2000 per room for stays of 9-11 nights and $1500 per room for stays of 7 nights. *Restrictions and charges apply to the Resort Credit. Your concierge will explain all Resort Credit details when you arrive. There will be a 16% tax/service charge for all services paid for with the In Resort Credit. Payable on departure.

Location

In a secluded setting on the beach next to Moon Palace Cancún, 22km from Cancún.

FCO travel advice to help you stay safe. Foreign travel advice

The Grand at Moon Palace scores a 5.0 out of 5, based on 7032 reviews.

What's included in the All Inclusive package?

  • HIGHLIGHTS
  • Eight à la carte restaurants for dinner
  • International branded drinks at the bars until 1am and 3am at the nightclub (18yrs+)
  • 24hr café and 24hr room service
  • Playroom Kids-zone with glow in the dark mini-golf, bumper cars, laser portal, arcade games and aerial assault course
  • WIRED lounge with arcade games
  • All Inclusive access to Moon Palace Cancún with 12 restaurants
  • Wi-Fi throughout the hotel
  • FOOD & DRINK
  • Main buffet restaurant  
  • Mexican, Asian, Italian, Lebanese, Peruvian, Caribbean, steakhouse and French (adult only, 18yrs+) à la carte restaurants (French restaurant and steakhouse require reservations)
  • Pizzeria  
  • Tapas wine bar  
  • 24hr café  
  • Adult pool bar
  • Three swim-up bars  
  • Six bars  
  • 24hr room service
  • Christmas Eve and New Year's Eve Gala meals
  • SWIM & SUN
  • Waterpark with kids' splash park, wave pool, lazy river and three large slides and flumes (min. heights 1.2m and 1.6m)
  • Five outdoor pools
  • Adult-only pool area with whirlpools
  • Beach club
  • Pool/beach towels 
  • SPORT & RELAXATION
  • Yoga  
  • Spinning  
  • Pilates  
  • Gym  
  • JUST FOR KIDS
  • Playroom™ kids' zone (4-17yrs)
  • Wired™ Lounge with arcade games
  • Kids' menus at the à la cartes
  • Cots  
  • EVERYTHING ELSE
  • Nightclub (18yrs+)  
  • Nightly shows at the theatre
  • Free Wi-Fi
  • PAYABLE LOCALLY
  • Ten pin bowling (4yrs+)
  • Show cooking experience
  • Spa and beauty treatments
  • Golf
  • Golf Academy
  • Currency exchange  
  • Tours and excursions

General Room Information

Spacious Grand Deluxe Suites Resort View (up to four people) have one king-size or two small double beds, air conditioning, smart television, MP3 docking station, minibar restocked daily, drinks cabinet, coffee maker, Wi-Fi, safe, iron, ironing board, hairdryer, hair straighteners, whirlpool bath, shower room and balcony or terrace.

Also available at a supplement: Grand Deluxe Garden View Suites. Grand Swim-up Suites. Grand Family Deluxe Suites ( up to six people).

Facilities, activities and opening times/dates are subject to change

Rooms

Grand Deluxe Suite

A spacious room with a king-size bed or two double beds. Air conditioning, smart television, safe, minibar with water, soft drinks and beer restocked daily, drinks cabinet with whisky, rum‚ tequila and vodka, bottle of wine in room on arrival, 24hr room service, free Wi-Fi, in-room double whirlpool bath, coffee maker, iron, ironing board, bathrobes, slippers, hairdryer, hair straighteners, shower room, and balcony or terrace with daybed and resort view.

Grand Deluxe Garden View Suite

A spacious room with a king-size bed or two double beds. Air conditioning, smart television, safe, minibar (with water, soft drinks and beer restocked daily), drinks cabinet with whisky, rum‚ tequila and vodka, bottle of wine in room on arrival, 24hr room service, free Wi-Fi, in-room double whirlpool bath, coffee maker, iron, ironing board, bathrobes, slippers, hairdryer, hair straighteners, shower room, and balcony or terrace with daybed and garden or tropical views.

Grand Swim Up Suite Suite

A spacious room located on the ground floor with direct access to a pool from the terrace. A king-size bed or two double beds. Air conditioning, smart television, safe, minibar (with water, soft drinks and beer restocked daily), in-room drinks cabinet with whisky, rum‚ tequila and vodka, bottle of wine in room on arrival, 24hr room service, free Wi-Fi, in-room double whirlpool bath, coffee maker, iron, ironing board, bathrobes, slippers, hairdryer, hair straighteners, shower room, and terrace with daybed and pool views.

Grand Family Deluxe Suite

Extremely spacious with two separate bedrooms. First bedroom with a king-size bed, and second bedroom with two double beds. Air conditioning, smart television, safe, games console, DVD player, selection of games and DVDs on request, kids' room service menu, safe, minibar (with water, soft drinks and beer restocked daily), drinks cabinet with whisky, rum‚ tequila and vodka, bottle of wine in room on arrival, 24hr room service, free Wi-Fi, each bedroom features an in-room double whirlpool bath, coffee maker, iron, ironing board, bathrobes, slippers, hairdryer, hair straighteners, shower room, and balcony or terrace with daybed with garden, tropical or resort view.

Grand Deluxe with Extra Bed Suite

The same room as The Grand Deluxe Suite with Resort view with a roll away bed added to the room to provide separate sleeping arrangements for families of four with older children. The room is the same size as the Grand Deluxe Suite please only choose this category if the extra bed is needed. With two double beds or a king-size bed. Air conditioning, smart television, safe, minibar (with water, soft drinks and beer restocked daily), drinks cabinet with whisky, rum‚ tequila and vodka, bottle of wine in room on arrival, 24hr room service, free Wi-Fi, in-room double whirlpool bath, coffee maker, iron, ironing board, bathrobes, slippers, hairdryer, hair straighteners, shower room, and balcony or terrace with daybed and resort views.

The Grand at Moon Palace - Reviews