Amendments
At Thomas Cook we know that there will be unforeseen circumstances that mean you have to change your booking. If you want to change your holiday arrangements in any way we will try to help you in whatever way we can. However we cannot guarantee that we will always be able to do this as changes are subject to availability at the time.
Where we can make a change, we will charge for any additional services, facilities, or other items changed, at the price which applies on the day the change is made. In addition, we will also apply charges for each person on the booking and for each item you want to change as shown in the table below. Any booking discount you may have received at the time the original booking was made, may be altered or reduced whenever changes are made. If you have paid supplements for accommodation and the number of people in your accommodation changes, you may have to pay extra and may lose any free or reduced infant and child places or any free group places. And remember, any change to your departure date, airport, transport, destination, accommodation, or length of holiday, has to apply to all members of your booking.
How do I amend a booking?
Email us with a valid booking reference and detail what changes you require and we will try
our best to help you make new arrangements.*
* Please note this is only for bookings made on Thomascook.com, Thomas Cook TV or Thomas Cook
Direct. For bookings with other parts of our business please contact them directly.
How much will it cost to amend my booking?
Our help and FAQ pages detail all the amendment charges applicable to a Thomas Cook booking.
Alternatively costs are featured in the All you need to know section of our brochures and your holiday documentation.
Thomas Cook Team Tip - Amendments
If you think there is a problem with your holiday arrangements you need to get in touch with the Thomas Cook Team as soon as possible so that you do not incur more costs than are necessary.
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