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Travel Information

Whenever you go on holiday, it's a good idea to be as prepared as you can be. These pages are designed to make sure your holiday runs as smoothly as it can, from booking to setting off. With advice on entry requirements, health and travel money, you can spend a few minutes looking for all the essential information that you may need.

Happy holidays start with an up-to-date passport, it is your responsibility to ensure that yours is valid and accepted in the country of travel as well as having the correct visas or other documentation necessary.

It is vitally important that you check all the requirements for your destination before you finalise your travel plans. This page should help you do that, with advice on all our top destinations that require more than your UK passport.

Passports and Visas

A convenient way to get travel money is to pre-order your foreign currency and travellers cheques online to be picked up in-store, at Manchester Airport or at Terminal 5 of Heathrow Airport. For larger amounts of money, the Thomas Cook Cash Passport offers total convenience and flexibility with 24-hour access to cash.

Travel Money

Travel insurance is essential - you should buy this as soon as you have booked your holiday. Good travel insurance will cover you if for some reason you need to cancel as well as cover you for any sporting activities you want to take part in. Make sure you check the small print for exclusions and be scrupulous about declaring any pre-existing medical conditions. If you're planning to take a number of trips, annual travel insurance is better value than one-off cover.

Travel Insurance

Pre book your airport parking with thomascook.com and you could save time and money. Enjoy the convenience of an airport hotel - we have over 180 hotels at 25 UK airports for you to choose from. Also available are airport lounges and car hire insurance.

Holiday Extras

Health Advice

Health facilities, hygiene and disease risks vary worldwide. You should take health advice about your specific needs as early as possible. This advice features general information, so more specific enquiries should be accessed via The Foreign and Commonwealth Travel Advice Unit for the most up-to-date information.

Health Advice

Cancellations

We hope that once your holiday is booked there will be no need for you to cancel, but if you do change your mind or if unexpected circumstances arise, you still have the option to cancel your booking. To find out more about cancellations go to our essential information about cancelling your Thomas Cook holiday (including applicable charges).

Cancellations

Special Assistance

If you will be flying with Thomas Cook Airlines and require special assistance due to reduced mobility (including a disability or a medical condition), please visit our visit our special assistance page to find out more. If you are flying on another airline, you will need to request this directly with them.

Special Assistance

Keep An Eye On Your Valuables

The summer season is finally here, and your customers are starting to prepare for their holidays abroad while planning what essentials to pack. We all know that planning a trip away can be fun and exciting - especially after a long, harsh winter - but it's especially important to stay safe and alert when you are overseas.

One really important message is that British holidaymakers keep an eye on their valuables. It is essential that items such as passports and wallets are kept in a safe place at all times. This saves on the distress, financial implications and time lost from their holiday and also ensures their safe passage home.

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